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All properties in Platanias, Crete, Greece

Avra Imperial Hotel

Luxury hotel with full-service spa, connected to the convention center, near Orthodox Academy of Crete

  • Free WiFi and free parking
From
NZ$268

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 101.
1 / 101Outdoor Pool
8.8.Fabulous.
  • It was very clean and nice . Staff were helpful and nice . Would recommend to stay again

    Oct 17, 2019

  • Booked a night with soa treatments while traveling as a treat. Place might as well be…

    Oct 15, 2019

See all 49 reviews

Official standards

This property advises that it adheres to Health First (Greece), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 328 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 2 poolside bars
  • Full-service spa
  • 3 outdoor pools and indoor pool

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)

What’s around

  • On the waterfront
  • Orthodox Academy of Crete - 11 min walk
  • War Shelter of Platanias - 8.4 mi / 13.5 km
  • Platanias Beach - 8.4 mi / 13.5 km
  • Port of Kissamos - 11.2 mi / 18 km
  • Falassarna Beach - 18.4 mi / 29.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, Garden View
  • Deluxe Room (Sharing Pool)
  • Deluxe Room, Private Pool
  • Family Room
  • Deluxe Room, Pool View
  • Deluxe Suite
  • Deluxe Suite, Private Pool

Location

  • On the waterfront
  • Orthodox Academy of Crete - 11 min walk
  • War Shelter of Platanias - 8.4 mi / 13.5 km

What’s around

Landmarks

  • On the waterfront
  • Orthodox Academy of Crete - 11 min walk
  • War Shelter of Platanias - 8.4 mi / 13.5 km
  • Platanias Beach - 8.4 mi / 13.5 km
  • Port of Kissamos - 11.2 mi / 18 km
  • Falassarna Beach - 18.4 mi / 29.6 km
  • Balos Beach - 19.4 mi / 31.2 km
  • Samaria Gorge - 27.5 mi / 44.2 km
  • Elafonissi Beach - 31.6 mi / 50.9 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 41 min drive

At a glance

Hotel size

  • This hotel has 328 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Room service (during limited hours)

Things to do

  • Fitness classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby

Working away

  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 21528
  • Conference space size (meters) - 2000
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2011
  • Elevator
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • German
  • Greek
  • Russian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Furnished balcony or patio

Freshen up

  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Apivita Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Basilico - Overlooking the pool and garden, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Blue Dong - Overlooking the pool and garden, this sushi bar specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Al Fresco - This poolside restaurant specializes in Italian cuisine and serves dinner and light fare. A children's menu is available. Reservations are required. Open daily.

Xatheri - Overlooking the pool, this fine-dining restaurant serves breakfast and dinner. Reservations are required. Open daily.

Taverna Origano - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby

Small print

Also known as

  • Avra Beach Imperial
  • Avra Imperial Hotel Hotel
  • Avra Imperial Hotel Platanias
  • Avra Imperial Hotel Hotel Platanias
  • Avra Imperial Beach
  • Avra Imperial Beach Platanias
  • Avra Imperial Beach Resort
  • Avra Imperial Beach Resort Platanias
  • Avra Imperial Resort
  • Avra Imperial Hotel Platanias
  • Avra Imperial Platanias
  • Avra Imperial

Optional extras

Babysitting/childcare is available for an extra charge

Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The seasonal pool is open from April to October.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Guests under 15 years old are not allowed in the health club, fitness facility, or spa tub.

Guests under 14 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

This property is licensed under an applicable law.Property Registration Number 1042K015A0208201

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Avra Imperial Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in is available.
  • Yes, there are 5 onsite restaurants, featuring Mediterranean cuisine, garden views, and poolside dining. Nearby restaurants include Ioannis Kafenagogeio (9-min walk), Kali Kardia (3.2 mi), and Tis Litsas Ta Kamomata (3.2 mi).
  • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Avra Imperial Hotel also has 2 poolside bars, 4 bars, and a private beach, as well as a sauna, a steam room, and an arcade.
8.8.Fabulous.
  • 10.0.Exceptional

    This resort is paradise! Our every need was met, and it was a completely relaxing stay. The staff is so kind, and even gave us a gift of fruit and sparkling wine because it was our honeymoon. We highly recommend the sushi on the resort, too. We're already making plans to come back.

    Sara, 3 night romance trip, Sep 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent property all around . Service and grounds and accommodations are excellent

    Katharina, 2 night family trip, Aug 22, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    What was unique for a hotel of this caliber was that they did not have the room prepared for us when we arrived late night and exhausted from traveling. The air conditioning was not working and they actually changed us for water. Furthermore we were being asked to pay for an iron. Other than that the place is amazing. But at $400 per night you should expect more.

    5 night romance trip, Aug 8, 2019

    Verified Expedia guest review

  • 4.0.Fair

    There are several restaurants in the hotel that are convenient. But the overall experience here was disappointing. We paid for a "sea view" room which was a total fraud. The view was mainly of the side of a large building, trash and telephone poles/wires. The room was in a state of disrepair and obviously had been for awhile. The tub drain could not be closed to take a bath. The attached shower head did not work. The wall paper was peeling. The bathroom door handle was falling off. The toilet paper holder was broken so the toilet paper rested on the floor. The sliding door to the terrace would barely open and took two of us to open or close it. The electricity kept going out in our room. And on and on. I would never stay here again.

    BEK, 5 night romance trip, Jul 21, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Room was smelly Air air airconditioning did not work Could not sleep at all

    1 night trip, Jun 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The property is beautiful and very clean. Staff is helpful, kind and love children. The childrens area was a good space. We spent most of the time by the main pool which had a grassy area with plenty of shade which made it easier for baby to play safely. This hotel is perfect for families.

    3 night family trip, Jun 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We liked the kids club. We liked the pools and spa options. The food was excellent. The service was excellent. Very polite, smiling and prompt.

    3 night family trip, Apr 25, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Absent service. False advertising. Only a 3 Star property. I’m amazed that anyone says it’s above 4 stars. Our friends staying there said exactly the same. Very little luxury. If you don’t care about luxury and just want an average huge hotel, this is for you.

    ACT, 5 night trip, Aug 7, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Gorgeous Resort with amazing Cretan Restaurant

    Great hotel with terrific Spa/pools and Hammam. The room was modern, tidy and comfortable with a great balcony. The Cretan Reataurant was AMAZING for both breakfast and dinner and Elli and Lefterie provided incredible service and beach recommendations and other local knowledge to make our stay incredible. Thank you!

    6 night trip, Jul 18, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    A fantastic 3 days spent here

    The hotel was amazing with fantastic amenities, a good selection of places to eat on site and a wonderful spa. The location of the hotel is very peaceful a few minutes walk to a quiet stoney beach and only five minutes walk to some local tavernas offering some local delicacies. We will return soon and was a wonderful stay.

    Grant, 3 night family trip, Jul 18, 2018

    Verified Hotels.com guest review

See all 49 reviews