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Double or Twin Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Hypo-allergenic bedding, desk, free WiFi, bed sheets
Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Overview of Le Petit CHARME-INN


2.0 star property
Zermatt ski hotel with ski storage and ski hire

8.8/10 Fabulous

718 verified guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Metzggasse 28, Zermatt, VS, 3920

Room options

About this area

What's nearby

  • Heart of Zermatt
  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 79.7 miles/128.3 km
  • Zermatt Gornergratbahn Station - 8 min walk
  • Zermatt (QZB-Zermatt Train Station) - 8 min walk
  • Zermatt Station - 9 min walk


  • Saycheese! - 3 min walk
  • Brown Cow Pub - 3 min walk
  • Stadel - 3 min walk
  • Brasserie Uno - 3 min walk
  • Le Gitan - 3 min walk

About this property


Take in the views from the rooftop terrace when you stay at Le Petit CHARME-INN. Free WiFi is an added perk, and guests can keep active with on-site hiking/biking trails, mountain biking and downhill skiing. Fellow travellers say good things about the helpful staff and overall property condition.


English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM until 8:00 PM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Restaurant

What to do

  • Hiking/biking trails
  • Ropes course
  • Helicopter/aeroplane tours
  • Rock climbing nearby


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Bike hire
  • Ski equipment hire
  • Ski storage


  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace


  • Lift


  • English
  • French
  • German
  • Italian


  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.


  • Pets are allowed for an extra charge of CHF 10.00 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.</p><p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

Frequently asked questions

Does Le Petit CHARME-INN offer free cancellation for a full refund?
Yes, Le Petit CHARME-INN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Le Petit CHARME-INN?
As of 6 February 2023, prices found for a 1-night stay for 2 adults at Le Petit CHARME-INN on 8 February 2023 start from NZ$304, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Le Petit CHARME-INN?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Le Petit CHARME-INN?
Yes, pets are welcome. There's a charge of CHF 10.00 per pet, per day.
Is parking offered on site at Le Petit CHARME-INN?
Sorry, there's no on-site parking at Le Petit CHARME-INN.
What are the check-in and check-out times at Le Petit CHARME-INN?
You can check in from 3:00 PM - 8:00 PM. Check-out time is 11:00 AM.
What is there to do at Le Petit CHARME-INN and nearby?
During the winter, enjoy on-site recreation such as downhill skiing and snowboarding, and return when the snow melts for mountain biking and hiking. Additional recreation on-site includes helicopter/aeroplane tours.
Are there restaurants at or near Le Petit CHARME-INN?
Yes, there's an on-site restaurant. Nearby restaurants include Brown Cow Pub (3-min walk), Stadel (3-min walk) and Brasserie Uno (3-min walk).
What's the area around Le Petit CHARME-INN like?
Le Petit CHARME-INN is in the heart of Zermatt, a short 8-minute walk from Zermatt Gornergratbahn Station and 9 minutes' walk from Zermatt - Furi.







Staff & service




Property conditions & facilities




10/10 Exceptional

This hotel was really great. The room was cozy. All staffs were kind and nice. Room and bathroom were all clean. Breakfast was also good.
2-night trip
Verified guest review

8/10 Very good

Zermat is a travel area,so many stores along the main street,and you know some people /staff in the store are very Cold. It happens in many restaurants and hostels in Swiss but here ,service is good
PENG, 1-night business trip
Verified guest review

10/10 Exceptional

Paul, 1-night trip
Verified Expedia guest review

8/10 Very good

Kim, 2-night trip
Verified guest review

10/10 Exceptional

Great stay in Zermatt!
This was a lovely, comfortable, simple place to stay in what can be an expensive town. It is a block off the main street, so it's a bit quieter but easy to find. The room was small but comfortable, the breakfasts excellent, and the view of the Matterhorn from the roof patio EXCEPTIONAL. Desk staff were really helpful. Would definitely stay here again!
Early morning view from the roof
Jennifer, 3-night trip
Verified guest review

10/10 Exceptional

Clean, Excellent Staff, Good breakfast spread.
The Le Petit CHARME-INN is in a good location - within a 15-minute walk from the train station. Our room #212 was comfortable. Breakfast was good & the rooftop has a great view of 'The Matterhorn', which we enjoyed. Reception at check-in & check-out excellent.
MICHAEL, 1-night trip
Verified guest review

10/10 Exceptional

Alastair, 1-night trip
Verified Ebookers guest review

10/10 Exceptional

Kerri, 2-night trip
Verified guest review

10/10 Exceptional

Nice hotel in Zermatt
Nice place a short walk from the train station. Good breakfast and rooms. Nearby building site is a bit noisy in the day, but not a huge issue
Craig, 2-night trip
Verified guest review

10/10 Exceptional

Too many stairs for seniors. Elevator does take you up, but then 3 stairs to the floor. Great breakfast
Joan, 1-night trip with friends
Verified Expedia guest review