Near Maspalomas Dunes, Hotel Riu Palace Maspalomas - Adults Only offers a vibrant retreat with a free breakfast buffet, poolside bar, and live shows. Enjoy cycling or relax on the sun-kissed terrace with WiFi access; treat yourself to spa treatments at Wellness Centre.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Free Wi-Fi
Restaurant
Air-conditioning
Main amenities (12)
Daily housekeeping
Near the beach
3 restaurants and 2 bars/lounges
Full-service spa
2 outdoor pools
Health club
Sauna
Steam room
Beach umbrellas
Beach sunloungers
Pool bar
Terrace
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Lift
The current price is NZ$518
NZ$518
includes taxes & fees
25 May - 26 May
Why we love this property
Fusion dining experience
This hotel features fusion cuisine, outdoor dining, and vegan options across 3 restaurants and 2 bars. Guests enjoy complimentary vegetarian breakfast.
Wellness sanctuary
A full-service spa offers daily massages, while a sauna and steam room await. Fitness enthusiasts can visit the health club or unwind in the garden.
Avenida de Tirajana, s/n, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
What's nearby
Paseo Costa Canaria - 1 min walk - 0.1 km
Maspalomas Dunes - 3 min walk - 0.3 km
CITA Shopping Center - 7 min walk - 0.6 km
Yumbo Shopping Center - 15 min walk - 1.3 km
English Beach - 15 min walk - 1.3 km
Getting around
Las Palmas (LPA-Gran Canaria) - 32 min drive
Restaurants
Café Wien - 11 min walk
Maná 264 - 5 min walk
Que Pasa Tío? - 5 min walk
Cafe Munchen - 8 min walk
La Perla Negra - 7 min walk
About this property
Hotel Riu Palace Maspalomas - Adults Only
At Hotel Riu Palace Maspalomas - Adults Only, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a five-minute walk of Maspalomas Dunes. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 3 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A poolside bar, a health club and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff.
At a glance
DONE
Hotel size
367 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
3 restaurants
2 bars/lounges
Poolside bar
Water dispenser
What to do
Concerts/live shows
Evening entertainment
Shopping
Beach nearby
Bike rentals nearby
Golfing nearby
Scuba-diving nearby
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Multilingual staff
Bike hire
Beach sunloungers
Beach umbrellas
Bike storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Garden
Terrace
Health club
2 outdoor pools
Full-service spa
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe (surcharge)
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Dining
On-site venue – This buffet restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open selected days.
Pool Restaurant – This theme restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Lobby bar / Lounge bar – On-site lobby lounge. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Poolside bar – This bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Fees & policies
Optional extras
Safes in guest rooms can be used for EUR 7 per day
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number h-35/1/0000205
Also known as
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas San Bartolome de Tirajana
Maspalomas Palace Hotel
Maspalomas Palace Riu
Maspalomas Riu Palace Hotel
Riu Maspalomas
Riu Maspalomas Palace
Riu Maspalomas Palace Hotel
Riu Palace Maspalomas
Riu Palace Maspalomas San Bartolome de Tirajana
Riu Maspalomas Adults Only
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas Adults Only
Hotel Riu Palace Maspalomas - Adults Only Hotel
Frequently asked questions
Does Hotel Riu Palace Maspalomas - Adults Only offer free cancellation for a full refund?
Yes, Hotel Riu Palace Maspalomas - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Maspalomas - Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel Riu Palace Maspalomas - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Palace Maspalomas - Adults Only?
Sorry, there's no on-site parking at Hotel Riu Palace Maspalomas - Adults Only.
What are the check-in and check-out times at Hotel Riu Palace Maspalomas - Adults Only?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Riu Palace Maspalomas - Adults Only and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Riu Palace Maspalomas - Adults Only also has 2 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Riu Palace Maspalomas - Adults Only?
Yes, there are 3 on-site restaurants, featuring al fresco dining and Fusion cuisine.
Does Hotel Riu Palace Maspalomas - Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Maspalomas - Adults Only like?
Hotel Riu Palace Maspalomas - Adults Only is a short 3-minute walk from Maspalomas Dunes and 15 minutes' walk from English Beach.
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Reviews
Hotel Riu Palace Maspalomas - Adults Only Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Location
9.6
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was of a very high standard with a wide variety of options and excellent quality. (8 reviews)
The pool area is fantastic, heated, and offers plenty of room to be socially distant with lovely views. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Food
Dune
View
Breakfast
Balcony
Bathroom
Buffets
Reviews
Verified
10/10 Exceptional
27 December 2025
Amazing hotel, amazing staff and food has to be some of the best we’ve ever tasted
Scott
Scott, 7-night trip
Verified
10/10 Exceptional
17 January 2026
The quality and range of the food was off the scale. The staff were so friendly and helpful. The location amazing
Richard
Richard, 8-night trip
Verified
10/10 Exceptional
15 January 2026
Room was always clean
Staff extremely courteous
Breakfast menu excellent
Did not use the spa
A
A, 9-night trip
Verified
8/10 Very good
3 January 2026
Friendly staff
Kari
Kari, 7-night trip
Verified
10/10 Exceptional
12 November 2025
The property is beautiful. Very clean and in the best location on the island.
Hamod
Hamod, 10-night trip
Verified
10/10 Exceptional
10 July 2025
amazing location, great staff,
roohollah
roohollah, 8-night trip
Verified
10/10 Exceptional
29 September 2025
Great stay - they need to add water stations, but otherwise perfect. Lovely staff
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
15 February 2025
Great location and service.
Alejandro
Alejandro, 5-night trip
Verified
10/10 Exceptional
21 November 2024
An excellent property in a great location. Buffett of a very high standard serving excellent breakfast and dinner.
GRANT
GRANT, 2-night trip
Verified
10/10 Exceptional
23 December 2024
The food in all the restaurants of the hotel is high quality and with great variety.
The staff is really friendly and well trained, service is amazing.
Maria de los angeles Romano
Maria de los angeles Romano, 7-night trip
Verified
10/10 Exceptional
14 April 2024
Proper five star hotel in every way. Loved the wide range of food and swimming pools.
antony
antony, 3-night trip
Verified
10/10 Exceptional
15 July 2025
Great staff, comfortable hotel
Very comfortable hotel, amazing food in the buffet, however some elements of it became slightly repetitive, but the quality was always good.
The only one thing I would like would be a better coffee machine in the rooms, the instant coffee was terrible.
But overall incredibly comfortable, nicely kitted out and maintained, great pools and the service in the restaurants and at reception was absolutely fantastic. Cannot fault the staff at all.
Verified traveller
6-night trip
Verified
8/10 Very good
13 October 2024
The staff was so friendly and helpful. The food was absolutely outstanding! The pool was gorgeous and so was the view of the magnificent dunes!! Definitely coming back!
Liza
Liza, 4-night trip
Verified
10/10 Exceptional
22 March 2024
Great Hotel
Staff were helpful
Room comfortable with balcony and pool view
Buffet breakfast good and had almost everything
Buffet dinner had big variety
Went to the 2 speciality restaurants Krystal and Oasis which were superb.
Rib eye steak on hot stone at Oasis was excellent
stuart
stuart, 5-night trip
Verified
10/10 Exceptional
14 January 2024
Wonderful staff
A massive thank you to Humberto and Ester for their attention to detail during breakfast and dinner services.
RIU hotels provide a wonderful personally experience from start to finish.
Thank you again Ash & Meeny
Ashley
Ashley, 4-night trip
Verified
10/10 Exceptional
5 October 2024
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
Christopher
Christopher, 5-night trip
Verified
10/10 Exceptional
16 October 2023
Perfect place
Wonderful service, very nice people and good atmosphere…. everybody was happy and useful.
If we should be forced to say anything not perfect, maybe the breakfast area could be a little bit more exotic compared to the rest of the hotel and maybe food …was nice…. but bread and potatoes was pretty dry also The fruit in full pieces was not too good.
Otherwise it was a great trip and we will hundred percent be back.
Rikke hultgren
Rikke hultgren, 3-night trip
Verified
8/10 Very good
24 December 2023
Not a five star hotel.
Nice location of the hotell, but need an update.
Been to many 5star hotels and this does not meet the standard.
Rooms are nice and clean, but beds are of less quality.
Also the doors are very thin so you can hear anything from the corridor.
They updated the showergel holder while at my stay. But it keept falling of the wall.
I dint feel so 5starish
Johan
Johan, 5-night trip
Verified
8/10 Very good
15 May 2024
A beautiful hotel that could improve the food
This was probably our 6th or 7th time staying here and it is still a stunning hotel. The rooms are comfy and spacious with large terraces, the staff are truly exceptional in every way. The pool is lovely and the prices of wine etc are all very fair.
One thing had let it down for us this year and that is we feel the quality of the food has deteriorated a little. Even the speciality restaurants, which are beautiful, the food was not quite up to scratch. Meat was often tough or tasteless and most desserts were inedible. Salads were great and there were occasional flairs but in general disappointing. Their emphasis seems to be on quantity rather than quality.
Daniel
Daniel, 8-night trip
Verified
10/10 Exceptional
31 January 2025
7 Day Winter Subshine Break
We choose to visit Gran Canaria every year late January and stayed at this hotel for the first time for a change. The hotel is in excellent condition and offers all the luxuries you would expect from a 5 star hotel. The buffet breakfast and dinner offered lots of choice and overall was very satisfactory. We requested a sea view room on the right side of the hotel to enjoy the afternoon and evening sun which we received. The pool areas were very nice with plenty of sun beds and shade if required. The staff were all very pleasant and polite and added to our stay. There are plenty of bars and restaurants nearby should you wish to go out. Plus it is a 25 minute walk to playa Del Ingles beach and a 40 minute walk across the dunes to Meloneras which has some nice lunch options. Our only moan was we thought the evening entertainment started and finished too early and clashed with dinner. Bearing in mind this is an adult only hotel a bit later finish would be better. However overall a very nice hotel and would certainly return.
Matthew
Matthew, 7-night trip
Verified
8/10 Very good
9 March 2025
There are many, many great points about this resort. The staff, the food, the showers, everything was great.
The reason for only four stars instead of five is because there is a mandatory rule that men must wear trousers to eat inside any restaurant and this was not explained before arrival. Women can wear any length of dress, skirt or shorts but men must be in full length trousers. Only having the one pair that I flew in left me with little options. If you have such strict rules, make sure guests know about it before arriving so I could have packed more appropriately. I’ve checked the booking process and all correspondence and nothing was ever mentioned. I spoke with management while there and the reply I got was, “we need to think about the other guests” but there was just a shrug of the shoulders when I said it was one clear rule for men and another for women which wasn’t fair.
It was an annoyance but it didn’t ruin the holiday which was great. Just wish you’d either change the archaic “men have to wear trousers” rule or let guests know who book through Expedia that these are the rules.
Timothy
Timothy, 7-night trip
Verified
8/10 Very good
8 February 2025
This was a beautifully clean hotel, and staff were, mostly, very friendly. The location is excellent for exploring the dramatic dunes. There was a very good selection of high quality food, and I particularly liked the healthy/vegetarian corner of the buffet. There are two restaurants that you can book into, which was a nice touch, although choice is restricted there, particularly for non-meat eaters.
Having a heated pool was really good for the time of year I was there (Jan). The gym was basic but offered enough for me with bikes, crosstrainers and treadmills with some weight machines.
I found it very disappointing that such a luxury hotel would charge me (50 euro) to use the in-room safe. This has been complained about by many other reviewers and the hotel just seem to ignore it. I was also not impressed that, although half-board, I had to pay for water with my evening meal. The water in the bathrooms is signed as non drinkable and you have to pay for a bottle of water from the mini bar. This feels like cheap tactics that you wouldn't expect from a quality hotel, and concerning in a hot country. The only water fountain is at the gym.
Katharine
Katharine, 10-night trip
Verified
8/10 Very good
25 April 2025
Good base near the Dunes but not 5stars
I can't categorise this hotel as 5 stars, if most people here have had travelled to all 5-star hotel type, they should know the difference, but this is a good location staying in the south.
1.Check in - waited outside with others, processing were done simultaneously by calling everyone,our luggage’s were all brought into the room
2.No slippers so if you are not used to walking barefoot, then bring some indoor slippers.
3.No Free bottled water -this is 5-star hotel
4.No turndown service, but a room attendant will knock your door if you need a towel or not.
5.No coffee machine(capsules) but instant sachet coffee, cream, sugar and a kettle, no cutlery but rather a wooden stick (like those used in every Mcdonalds store).
6.TV has Sky news and other old movies but no other English channels to explore.
7.Safety deposit you need to pay, this is the only hotel classified as 5 star and in our entire travelling years that we must pay for this safety box.
8.Dinner foods are bland to our taste and the presentation is kind of repetitive and the same every night, the Chef should twist it a bit more appealing even though it's kind of repetitive each or other night, presentation of the foods helps.no one will greet you or accompany or pin point you to a seat, so choose your table or ask if it's free to sit.
9.Staffs are very attentive, In general, we would like to give thanks to Jesus that serves us all the time, he always been attentive and helpful to our needs.
Romelito
Romelito, 7-night trip
Verified
10/10 Exceptional
11 December 2024
Just a fabulous hotel couldn’t fault anything one of the best hotels we have stayed in with a special thank you to all the staff for making our holiday so memorable
NICHOLAS
NICHOLAS, 10-night trip
Verified
10/10 Exceptional
30 September 2025
The location, the beds and the service was beyond of our expectations.