Hotel Riu Madeira - All Inclusive

Property class: 4
Santa Cruz beach hotel with 2 restaurants, spa

Choose dates to view prices

Hotel Riu Madeira - All Inclusive is a great choice for your beach stay in Santa Cruz, putting you near activities such as scuba-diving. Guests in the mood for pampering can indulge in massages at the spa, and there's fun for everyone with the 2 outdoor pools and indoor pool. Dining choices include 2 restaurants, and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive hotel include a fitness centre, a children's pool and a terrace. Fellow travellers say great things about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Free area shuttle
  • Fitness centre
  • Self parking
  • Children's pool
  • Conference centre
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Cots/infant beds available
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is NZ$523
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, Balcony, Partial Sea View

A balcony with a view of the ocean and beach, featuring a table and chairs.

Double Room, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(12 reviews)
  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony

A hotel room with a large bed, a desk, a chair, a television, and a balcony with a view.

Standard Double Room, Balcony

9.4 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Balcony

A hotel room with a bed, a desk, a TV, a balcony with a view of the sea, and a ceiling fan.

Junior Suite, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Single Room, Balcony

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of the city.

Single Room, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room, Balcony, Sea View

A hotel room with a large bed, a desk, a chair, a television, and a balcony with a view.

Double Room, Balcony, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed and 1 Double Sofa Bed

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15 Nov - 16 Nov
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About the area

Map
Praia dos Reis Magos, Santa Cruz, 9125-024

What's nearby

  • Reis Magos Beach - 3 min walk - 0.3 km
  • Ponta da Oliveira - 10 min walk - 0.9 km
  • Road of Christ the King - 5 min drive - 3.4 km
  • Funchal Farmers Market - 12 min drive - 11.8 km
  • Funchal Marina - 14 min drive - 12.5 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 14 min drive
  • Free local area shuttle

Restaurants

  • ‪Riu Palace Reception - ‬2 min walk
  • ‪Vila Verde - ‬4 min drive
  • ‪Laranjinha - ‬3 min walk
  • ‪A Traineira - ‬7 min walk
  • ‪Ondamar - ‬12 min walk

About this property

Hotel Riu Madeira - All Inclusive

  • Hotel Riu Madeira - All Inclusive is a great choice for your beach stay in Santa Cruz, putting you near activities such as scuba-diving. Guests in the mood for pampering can indulge in massages at the spa, and there's fun for everyone with the 2 outdoor pools and indoor pool. Dining choices include 2 restaurants, and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive hotel include a fitness centre, a children's pool and a terrace. Fellow travellers say great things about the helpful staff.

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

    • All buffet and à la carte meals, snacks and select beverages included
    • Basic alcoholic drinks included

Land activities

    • Fitness facilities
    • Spa facilities
    • Limited spa services

Entertainment

    • On-site entertainment and activities
    • On-site live performances

At a glance

Hotel size

    • 327 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered on-site self-parking (EUR 8 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Off-site

    • Free area shuttle within 13 kilometres

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 4 bars/lounges
  • Water dispenser

Travelling with children

  • Children's pool
  • Free local shuttle

What to do

  • Tennis
  • Concerts/live shows
  • Evening entertainment
  • Scuba-diving nearby

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan

Sleep well

  • Cot/infant bed available
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Atlantic Relax. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

On-site venue – restaurant. Open daily.
Kulinarium – On-site fine-dining restaurant. Reservations are required. Open selected days.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Parking

  • Uncovered self-parking costs EUR 8 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 39340/AL

Also known as

Hotel Madeira Riu Palace
Hotel Palace Madeira
Hotel Riu Madeira
Hotel Riu Palace Madeira All Inclusive Canico
Hotel Riu Palace Madeira Canico
Madeira Riu Hotel
Riu Hotel Palace Madeira
Riu Palace Madeira
Riu Palace Madeira Canico
Riu Palace Madeira Hotel
Hotel Riu Palace Madeira All Inclusive
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
All-inclusive property Hotel Riu Palace Madeira - All Inclusive
Hotel Riu Palace Madeira - All Inclusive Canico
Hotel Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira
Riu Madeira Inclusive Canico

Frequently asked questions

Does Hotel Riu Madeira - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Madeira - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Madeira - All Inclusive?

Yes, there are 2 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at Hotel Riu Madeira - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Riu Madeira - All Inclusive?

Yes. Self-parking costs EUR 8 per day. Electric car charging is available.

What are the check-in and check-out times at Hotel Riu Madeira - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Hotel Riu Madeira - All Inclusive?

No, this hotel doesn't have a casino, but Madeira Casino (14-min drive) is nearby.

What is there to do at Hotel Riu Madeira - All Inclusive and nearby?

Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Riu Madeira - All Inclusive also has 4 bars, an indoor pool and a fitness centre, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Madeira - All Inclusive?

Yes, there are 2 on-site restaurants.

Does Hotel Riu Madeira - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Madeira - All Inclusive like?

Hotel Riu Madeira - All Inclusive is a short 4-minute walk from Reis Magos Beach and 13 minutes' walk from Ponta da Oliveira.

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Reviews

Hotel Riu Madeira - All Inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered a great selection of food with a variety of options for everyone, including delicious meals and no extra fees. (35 reviews)
  • The pool area was lovely, spacious, and relaxing with a great view, perfect for a calm and enjoyable experience. (15 reviews)
  • The all-inclusive service offered a wide selection of high-quality food and drinks with excellent value for the price. (11 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Food
Service staff
Room
Location
Drinks
Family friendly
Buffets
Lobby
Restaurant
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Reviews

Verified review

10/10 Exceptional

wonderful hotel, wonderful surroundings. The staff is kind and attentive
Verified review

10/10 Exceptional

The resort is amazing, super clean. The buffets are excellent, tons of selections, staffs are very friendly. The room was spacious and perfect. We really enjoy are stay, and we will be back.
Verified review

8/10 Very good

Lovely afternoons by the pools
Verified review

10/10 Exceptional

Best staff, beautiful place and great atmosphere!
Verified review

8/10 Very good

The room had a view to the beach
Verified review

10/10 Exceptional

Great stay!! Friendly staff
Verified review

10/10 Exceptional

Very pleasant staff, clean room
Verified review

8/10 Very good

We had a great frontal view from our room. Affordable medium luxury. Very clean. Service impeccable.
Verified review

8/10 Very good

clean room, staff, amenities
Verified review

10/10 Exceptional

Management and staff of this Hotel were perfect and very attentive it made our stay so great
Verified review

10/10 Exceptional

Amazing views from my room. Breakfast, lunch & dinner options were varied & extremely tasty. The staff were extremely friendly & the hotel itself couldn’t have been located any better. A beautiful hotel in beautiful Madeira.
Verified review

10/10 Exceptional

Beautiful hotel and grounds! Friendly and helpful staff, delicious food! A wonderful all inclusive experience. We had a beautiful room with an extra large balcony with partial view. Room was always cleaned daily and towels changed. We enjoyed the location, the ample parking and the grounds. Kids enjoyed the heated pool and we all enjoyed the buffet, kulinarium restaurant and the evening shows. We are already planning our next trip there! Thank you for a beautiful holiday week Riu Madeira!
Verified review

10/10 Exceptional

Beautiful property! Excellent service! Wonderful vacation!
Verified review

10/10 Exceptional

Beautiful updated property with very friendly and helpful staff
Verified review

10/10 Exceptional

Very nice resort. Buffet food was good. Nice pool area and friendly staff.
Verified review

10/10 Exceptional

Awesome all inclusive, small scale so not as hectic and crowded as some all inclusives. Beautiful views of the ocean and excellent food!
Verified review

8/10 Very good

The hotel is wonderful and very clean The buffet has the same food every day but it is good.
Verified review

10/10 Exceptional

Great location , easy access to downtown Funchal .. the shuttle service made it easy and convenient. The property is clean , people are friendly. The food is FABULOUS! Totally worth it , can’t wait to visit again !
Verified review

10/10 Exceptional

Excellent service, friendly staff
Verified review

10/10 Exceptional

Nice property with helpful staff. Good food choices.
Verified review

10/10 Exceptional

Great stay with family! Workers were all pleasant and friendly and helpful. Very close to the airport and Funchal which are huge benefits.
Verified review

10/10 Exceptional

Beautiful view.
Verified review

10/10 Exceptional

Room was good, ants on first night in bathroom & heating a little noisy, but clean and well kept by staff. Staff were very friendly overall, the upkeep and docor of the hotel was beautiful. All inclusive, was worth it. The food was wonderful. Th entertainment a good touch, one pool cold and barely used, but the other was good.. the indoor pool area could be cleaner. Overall it was a wonderful stay.
Verified review

10/10 Exceptional

Very clean and quiet.All food were delicious.
Verified review

10/10 Exceptional

We loved spending our honeymoon here! It’s beautiful and comfortable. The staff was always nice and the rooms were clean. Highly recommend!