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Mountain Chalets Motel

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Exterior detail
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Overview of Mountain Chalets Motel

Mountain Chalets Motel

3.0 star property
Mountain motel in Twizel

8.6/10 Fabulous

808 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is NZ$137
Price available on 02/04/2023
Wairepo Road, Twizel, 7901

Guests rated this location 8.5/10 - Very good

Main amenities
  • Room service
  • Air conditioning
  • Self-serve laundry
  • Barbecue grills
  • Limited hour front desk
  • Tour/ticket assistance
  • Playground
For families
  • Playground on site
  • Kitchenette
  • Television
  • Washer/dryer
  • Coffee/tea maker
  • BBQ(s)

Room options

About this area

What's nearby

  • In a national park


  • The Musterer's Hut Cafe - 3 min walk
  • Poppies Cafe - 7 min walk
  • Top Hut Bar & Bistro - 9 min walk
  • Razza Bar - 11 min walk
  • Shawty's Cafe - 10 min walk

About this property

Mountain Chalets Motel

When visiting Twizel, Mountain Chalets Motel is a great choice to consider. You'll have free perks such as WiFi and self-parking. Fellow travellers love the convenient parking and overall property condition.



Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 1 level


  • Check-in time from 2 PM until 8 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 8 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • BBQs
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Ski area nearby


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities


  • In-room accessibility (selected rooms)


  • English

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette


  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.


<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Mountain Chalet Motels
Mountain Chalet Motels Motel
Mountain Chalet Motels Motel Twizel
Mountain Chalet Motels Twizel
Mountain Chalet Hotel Twizel
Mountain Chalets Motel Twizel
Mountain Chalets Motel
Mountain Chalets Twizel
Mountain Chalets Motel Motel
Mountain Chalets Motel Twizel
Mountain Chalets Motel Motel Twizel

Frequently asked questions

Does Mountain Chalets Motel offer free cancellation for a full refund?
Yes, Mountain Chalets Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mountain Chalets Motel?
As of 29 March 2023, prices found for a 1-night stay for 2 adults at Mountain Chalets Motel on 2 April 2023 start from NZ$137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Mountain Chalets Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Mountain Chalets Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Mountain Chalets Motel?
You can check in from 2 PM - 8 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Mountain Chalets Motel and nearby?
Have fun with nearby winter activities such as skiing.
Does Mountain Chalets Motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and a coffee maker.
What's the area around Mountain Chalets Motel like?
Mountain Chalets Motel is a short 9-minute walk from Twizel Town Centre and 13 minutes' walk from Mueller Ridge.







Staff & service




Property conditions & facilities




10/10 Exceptional

Yoke, 3-night trip
Verified guest review

10/10 Exceptional

Beautiful chalet.
Lovely chalet in such scenic surroundings.
Rob, 1-night trip
Verified guest review

4/10 Fair

Close to town.
Close to town, clean, staff lovely, unfortunately needs a massive renovation, bathroom vanity water swollen, shower needs work and the water sprays to the ceiling, bed hard and kitchen tap is loose. It would be a lovely place if it was done up.
2-night trip with friends
Verified guest review

4/10 Fair

Given the glowing reviews of service before, I suspect management has changed hands. Service is poor. 1) check out is by 1000 and one is charged every 30 mins for late checkout. Office states open 830-8pm. No one there at 0940, door locked, several of us roaming around trying to figure out how to turn in keys. No drop box. Buzzer for emergency only. Phone calls go to voicemail. We left a message leaving the key in cabin on table. 2) phone call outgoing message is "hello, leave a message". Is this the right number?? Cant tell. They need to have a professional voicemail noting their venue name. 3) they charged me twice for one night stay. Attempts to call ended up w the non discript voicemail. Next contacted i got chatbot, who sent me to a chat agent, this was accidentally dropped call. Back in queue to bot, agent, then had to call customer service. They called hotel twice with no answer. Boosted up to next level of customer service and call dropped. Attempts to call wont go thru. Issue not resolved yet. I am in a remote area of New Zealand and will need to wait to make more phone calls. The cabin itself was very clean. AC worked well to cool down the warm afternoon space. Kitchenette satisfactory. Light above bathroom sink is out, cant tell them bc no one at reception and they dont answer calls or have an email. Be cautious due to service issues.
1-night trip
Verified guest review

10/10 Exceptional

Sunil, 1-night trip
Verified guest review

10/10 Exceptional

Great stay
Nice and warm, bathroom was a bit cold but the room was spacious and great, really clean too
Warren, 1-night trip
Verified guest review

10/10 Exceptional

Susan, 1-night trip
Verified guest review

8/10 Very good

Some complimentary milk for the kitchen would have been good.
Jeffrey, 2-night family trip
Verified Wotif guest review

8/10 Very good

Always a nice place to stay when in Twizel. Staff are lovely and nice convenient place to stay.
Rodney, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Easy to find .shape and style of cottage . Cosy and warm
Kerry, 2-night romance trip
Verified Wotif guest review