Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Hamburg, Hamburg, Germany
1 room, 2 adults

ARCOTEL Onyx Hamburg, Hamburg, Germany

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Reeperbahn 1a, Hamburg, HH, 20359, Germany

Luxury hotel with restaurant, near Reeperbahn
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Great hotel at the end of the Reeperbahn in Hamburg. close to everything. Very…Mar 5, 2020
  • This feels like a high-class hotel, without the high price. I felt like a queen, the…Nov 17, 2019

ARCOTEL Onyx Hamburg, Hamburg, Germany

from NZ$150
  • Comfort Room
  • Superior Room
  • Junior Suite
  • Suite

What’s around ARCOTEL Onyx Hamburg, Hamburg, Germany

Landmarks

  • In Saint Pauli
  • Reeperbahn - 1 min walk
  • Fish Market - 20 min walk
  • Elbe Philharmonic Hall - 22 min walk
  • Miniatur Wunderland - 23 min walk
  • Hamburg Dungeon - 23 min walk
  • Operettenhaus - 1 min walk
  • St. Pauli Piers - 8 min walk

Getting around

  • Hamburg Airport (HAM) - 27 min drive
  • Sternschanze Station - 25 min walk
  • Hamburg Dammtor Station - 27 min walk
  • Holstenstraße Station - 28 min walk
  • St. Pauli U-Bahn - 2 min walk
  • Landungsbrücken Station - 8 min walk
  • Reeperbahn S-Bahn - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 215 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 592
  • Conference space size (meters) - 55
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 76-cm flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

ARCOTEL Onyx Hamburg, Hamburg, Germany’s small print

Also known as

  • ARCOTEL Hamburg Onyx
  • Onyx Hamburg
  • ARCOTEL Onyx Hamburg Hotel
  • ARCOTEL Onyx Hamburg Hotel
  • ARCOTEL Onyx Hamburg Hamburg
  • ARCOTEL Onyx Hamburg Hotel Hamburg
  • ARCOTEL Onyx
  • ARCOTEL Onyx Hamburg
  • ARCOTEL Onyx Hotel
  • ARCOTEL Onyx Hotel Hamburg
  • Hamburg ARCOTEL Onyx
  • Hamburg Onyx
  • Onyx ARCOTEL
  • Onyx ARCOTEL Hamburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 20 per day

Rollaway beds are available for EUR 40.0 per night

Continental breakfast is offered for an extra charge of EUR 15 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ARCOTEL Onyx Hamburg, Hamburg, Germany

  • Does ARCOTEL Onyx Hamburg offer free cancellation for a full refund?
    Yes, ARCOTEL Onyx Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at ARCOTEL Onyx Hamburg?
    Yes. Self parking costs EUR 20 per day.
  • Are pets allowed at ARCOTEL Onyx Hamburg?
    Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 15 per pet, per night.
  • What are the check-in and check-out times at ARCOTEL Onyx Hamburg?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near ARCOTEL Onyx Hamburg?
    Yes, there's an onsite restaurant. Nearby restaurants include Zwick (2-min walk), Maredo (2-min walk), and clouds – Heaven’s Bar & Kitchen (2-min walk).

Recent reviews

Superb 9.0 From 614 reviews

Exceptional 10.0
Room was amazing but Wifi didn’t work properly all the time.
us2 night romance trip
Exceptional 10.0
Hamburg getaway
Fantastic hotel that is the best for our money we have ever stayed in! Clean, nice sized, large, modern bathroom and great wifi.
Walter, us1 night romance trip
Very good 8.0
Great location in the hip/grungy St Pauli neighborhood. Near most of the main attractions in Hamburg and easily accessible by bus and subway. This is where the Beatles really started! The area right around the hotel is OK, but gets questionable as you walk down the main street. Not for families! It's listed as a 4-start hotel, which is a bit of a stretch. At the very best, this hotel deserves a 3.5-star based on its facilities. 3-star would be more accurate.
Wagner, us4 night business trip
Exceptional 10.0
Great hotel in a great location
Spent a week in Hamburg attending the International Rotary Convention. The Arcotel Onyx was conveniently located near the Messe and after-hours activities. I'll definitely stay here agaiin!
Sheila R, us7 night business trip
Very good 8.0
Modern decor and spacious room
Rooms are extremely spacious. Modern decoration. Breakfast is good. They don’t offer a bottle of water for free . Otherwise quite a good experience!
ANANYA, in2 night trip
Exceptional 10.0
Smart and Modern
Neil, gb1 night romance trip
Exceptional 10.0
Great Hotel, great location!!
THEOCHARIS, ie1 night business trip
Exceptional 10.0
Good ultra modern hotel on the Reeperbahn
Great location on the end of the Reeperbahn. Only criticism stingy with refreshments tray, water & toiletries.
Andy, gb2 night trip with friends
Exceptional 10.0
Great Hotel
Very lovely hotel. The room is spacious and has nice looking window. The bed is comfortable. The hotel is located in the beginning of the street with many bars but it's quite in the room.
Georgiy, ie1 night business trip
Exceptional 10.0
This is a very amazing hotel in a wonderful area for night life and sights. Also a great place to unwind after going to the music festivals in Germany. Very nice hotel
Joshua, ca3 night romance trip

ARCOTEL Onyx Hamburg, Hamburg, Germany

Is the description of this property not correct? Tell us