Guests
All properties in Newcastle-upon-Tyne, England, United Kingdom

Hotel Indigo Newcastle, an IHG Hotel

4-star hotel with restaurant, near St. James' Park

  • Free WiFi
From
NZ$133

Image gallery

  • Standard Room - Guest Room
  • Standard Room - Guest Room
  • Suite, Non Smoking, Corner (Balcony) - Bathroom
  • Room, 1 King Bed, Non Smoking, Balcony - Bathroom
  • Standard Room - Guest Room
Standard Room - Guest Room. Image 1 of 46.
1 / 46Standard Room - Guest Room
2/8 Fenkle Street, Newcastle-upon-Tyne, NE1 5XU, England, United Kingdom
8.6.Fabulous.
  • The hotel was not really what I was expecting. We spent an hour driving around to stay at…

    Oct 29, 2021

  • Great staff nothing to much of a problem. Really good shower, great location, very nice…

    Oct 16, 2021

See all 202 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Quiet
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 148 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Newcastle City Center
  • St. James' Park - 7 min walk
  • University of Newcastle-upon-Tyne - 12 min walk
  • Northumbria University - 12 min walk
  • Sage Gateshead - 16 min walk
  • Quayside - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking, Balcony
  • Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Non Smoking
  • Suite, Non Smoking, Corner (Balcony)
  • Standard Room, 1 Twin Bed, Non Smoking
  • Superior Room

What’s around

Landmarks

  • In Newcastle City Center
  • St. James' Park - 7 min walk
  • University of Newcastle-upon-Tyne - 12 min walk
  • Northumbria University - 12 min walk
  • Sage Gateshead - 16 min walk
  • Quayside - 18 min walk
  • BALTIC Centre for Contemporary Art - 21 min walk
  • Intu - 4.3 mi / 6.9 km
  • Angel of the North - 5.8 mi / 9.3 km
  • Beamish Open Air Museum - 11 mi / 17.7 km
  • Housesteads Fort and Museum - Hadrian's Wall - 32.1 mi / 51.7 km

Getting around

  • Newcastle Intl. Airport (NCL) - 17 min drive
  • Newcastle Central Station - 5 min walk
  • Manors Station - 16 min walk
  • Dunston Station - 5 min drive
  • Central Station - 4 min walk
map
See on map
2/8 Fenkle Street, Newcastle-upon-Tyne, NE1 5XU, England, United Kingdom

At a glance

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (GBP 14 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Fitness facilities

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Low-height counters/sink

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • In-room computer
  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Marco Pierre White Grill - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Grainger Lounge - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between GBP 12 and GBP 16.95 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for GBP 30.0 per night

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs GBP 14 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.

Also known as

  • Hotel Indigo Newcastle
  • Hotel Indigo Newcastle
  • Indigo Newcastle, An Ihg
  • Hotel Indigo Newcastle an IHG Hotel
  • Hotel Indigo Newcastle, an IHG Hotel Hotel
  • Hotel Indigo Newcastle, an IHG Hotel Newcastle-upon-Tyne
  • Hotel Indigo Newcastle, an IHG Hotel Hotel Newcastle-upon-Tyne
  • Indigo Newcastle
  • Indigo Newcastle Newcastle-upon-Tyne
  • Newcastle Hotel Indigo

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Indigo Newcastle, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 14 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Marco Pierre White Grill. Nearby restaurants include Pink Lane Coffee (3-min walk), Super Natural Kitchen (3-min walk), and Dojo (3-min walk).
  • Maintain your daily exercise routine at the gym.
8.6.Fabulous.
  • 10.0.Exceptional

    What I expected and would use again

    Jane, 1 night trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Below par

    Broken bed, room not cleaned every day. Noisy during night, air conditioning constantly sounding like a low background siren. Expensive for what we got.

    Mark, 3 night trip, Sep 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice central hotel and

    Nice stay and the hotel added a message to our mirror which was nice

    Lee, 1 night trip, Sep 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Top marks for Hotel Indigo

    We were able to securely check luggage in as we arrived too early for official check-in. The room was large, very quiet, and nicely appointed with a lovely, comfy bed. The kettle and supplies replenished daily were much appreciated as we did a LOT of walking. The breakfast spread was varied and generous. The hotel and staff managed beautifully despite it being the weekend of the Great North Run on Sun. 12 Sep 2021(We ignoramuses did not realise this event was on until the day before we left London!).

    M Patricia, 4 night trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Impressive

    Much more impressive from the inside looks in a tight uncomfortable spot but brilliant

    John, 1 night trip, Aug 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Daniel, 2 night trip with friends, Aug 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Bank Holiday Stay

    First time back since the pandemic. Hotel was clean, covid safe and as friendly and helpful as always. Great to be back and we will be returning soon, thanks for a great stay.

    jason, 1 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great

    Had a lovely stay at this hotel, staff were lovely and helpful. Only criticism the bed was so hard but otherwise a lovely stay

    Lisa, 1 night trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointed

    Staff very friendly and helpful Room condition was poor chair worn and not decorated fully unplugged drill holes in wall!

    Paul, 2 night business trip, Jul 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Poor

    Having stayed here a number of times in the past this was disappointing. The rooms are very tired, unclean and in dire of need of upkeep. Mini bar is laughable, 1 packet of crisps, i bottle oflager and 1 can of fanta!! For 2 people in a king room with balcony! Wont be back

    Nigel, 2 night trip, Jun 28, 2021

    Verified Hotels.com guest review

See all 202 reviews