When you stay at Amazinn Madrid Plaza Mayor Collection, you'll be in a fantastic location, only a five-minute walk from Plaza Mayor and Puerta del Sol. Guests will have free perks such as WiFi and wired Internet. Also, Plaza de Santa Ana and San Miguel Market are within a short 10-minute walk. The property is only a short walk to public transportation: Tirso de Molina Station is 4 minutes and Sol Station is 5 minutes.
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 34 min drive
Madrid (XOC-Atocha Train Station) - 19 min walk
Madrid Atocha Station - 21 min walk
Atocha Cercanías Station - 21 min walk
Tirso de Molina Station - 4 min walk
Sol Station - 5 min walk
Anton Martin Station - 6 min walk
Restaurants
Maestro Churrero - 2 min walk
Corner Cafe - 2 min walk
Caluana - 2 min walk
Starbucks - 2 min walk
Cuatro Gatos Music Café - 2 min walk
About this property
Amazinn Madrid Plaza Mayor Collection
When you stay at Amazinn Madrid Plaza Mayor Collection, you'll be in a fantastic location, only a five-minute walk from Plaza Mayor and Puerta del Sol. Guests will have free perks such as WiFi and wired Internet. Also, Plaza de Santa Ana and San Miguel Market are within a short 10-minute walk. The property is only a short walk to public transportation: Tirso de Molina Station is 4 minutes and Sol Station is 5 minutes.
At a glance
DONE
Hotel size
39 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (1 total, up to 10 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
No on-site parking
Property amenities
Working away
2 meeting rooms
Co-working spaces
Services
Virtual front desk
Facilities
Television in common areas
Communal living room
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
Food and drink
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
More
Housekeeping on request (surcharge)
Fees & policies
Optional extras
Late check-in between 11:00 PM and 3:00 AM can be arranged for an extra charge of EUR 20
Late check-out can be arranged for an extra charge
Housekeeping is offered for an extra charge of EUR 65 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per pet (may vary based on length of stay)
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Frequently asked questions
Are pets allowed at Amazinn Madrid Plaza Mayor Collection?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Amazinn Madrid Plaza Mayor Collection?
Sorry, there's no on-site parking at Amazinn Madrid Plaza Mayor Collection.
What are the check-in and check-out times at Amazinn Madrid Plaza Mayor Collection?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge.
Is there an on-site casino at Amazinn Madrid Plaza Mayor Collection?
No, this hotel doesn't have a casino, but Casino Gran Via (10-min walk) is nearby.
Does Amazinn Madrid Plaza Mayor Collection have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware and a microwave.
What's the area around Amazinn Madrid Plaza Mayor Collection like?
Amazinn Madrid Plaza Mayor Collection is in Madrid Centro, a short 4-minute walk from Tirso de Molina Station and 3 minutes' walk from Plaza Mayor.
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Reviews
Amazinn Madrid Plaza Mayor Collection Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.8
Amenities
6.8
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
12 April 2026
Great lication to historical places. Decent size property , easioy accessible to all tourist attractions
Mohammad
Mohammad, 4-night trip
Verified
6/10 Good
25 April 2026
The building was nice and well maintained. With the online check in, i was sent an email with the code to enter the main door and upstairs door. I was not sent my room number and spent an hour outside the doorway on the floor of my room sending WhatsApp messages and trying to call the management. No one answered for at least 45 minutes. Once this was resolved all was okay until one evening there was flood from the bathroom above, showering my bathroom with water for awhile. Again, I tried to call and send messages and finally after nearly an hour they resp onded by Message that someone would come to bring me extra towels. On my last morning the smoke alarm went off and rang for an hour until someone came from another building to turn it off. Many of the other guests made our ways down to the street concerned and not knowing what was going on. All of us had sent messages and no response came until an hour or so, saying the alarm went off because someone had been smoking in their unit. I was packing to check out and losing this hour for the fire alarm was inconvenient and concerning. I would not recommend staying in a place where the management is virtual and slow to respond with inconsistent responses. It did not inspire confidence and in the end I did not feel safe in such a place. I had a seven day stay and asked for some clean towels and that the garbage be emptied and was told i would have to pay 40 euros for an entire housekeeping service for the room.
mariko
mariko, 7-night trip
Verified
2/10 Poor
2 May 2026
⭐ 1/5 — Do not stay here
I want to save anyone considering this property the experience I had.
I arrived just before midnight to find my access code only worked for the building entrance — not my floor or my room. With no staff on site, I spent 90 minutes on the phone being asked to send photos, videos, and confirm my details multiple times before someone eventually opened my door remotely. I was promised a follow-up call with a fix. It never came.
The next morning the fire alarm went off at around 08:30. Again, no staff, no fire marshal, nobody responsible for the building. I evacuated and stood outside for close to an hour while the alarm continued sounding. Eventually a cleaner arrived, switched it off, and walked away — no investigation, no explanation, no confirmation it was safe to go back in. I then couldn't get back into my room and spent another 30 minutes on the phone.
Later I was called and told to pack up and move to a different building entirely. In the first 12 hours of my stay, I spent more than half of that time on the phone, in corridors, outside during a fire alarm, or moving my belongings.
The fire alarm situation alone should give anyone pause. A 45-minute alarm with no trained staff and no all-clear before guests re-entered is not just poor service — it is a serious safety concern.
Hotels.com, who I booked through, were unable to get a response from the property when I raised a formal complaint. Make of that what you will.
Avoid.
Roy
Roy, 2-night trip
Verified
10/10 Exceptional
30 May 2026
Es totalmente autónomo. Pero personalmente funcional. Y la hubicacion excelente
Manuel
Manuel, 3-night trip
Verified
8/10 Very good
13 May 2026
Localização é muito boa, o apartamento é ótimo também… mas não entendo não ter um filtro de água e um espelho fora do banheiro. Foram os pontos que faltam pra melhorarem…
HEBERT A
HEBERT A, 2-night trip
Verified
4/10 Fair
23 April 2026
Não nos deixaram entrar uma hora antes com pretexto de limpeza do apartamento e ao entrarmos o quarto estava sujo e sem limpeza alguma. Fizemos contato e pela primeira vez nos atenderam pelo WhatsApp. O endereço da acomodação não aparece no app de transporte tendo dado em outro local. Resumo: muito bem localizado mas a equipe muito ruim de atendimento e não nos atenderam a contento. Tivemos uma estadia boa mas o início foi muito ruim.
LEONARDO PASSOS
LEONARDO PASSOS, 3-night trip
Verified
2/10 Poor
9 April 2026
Llegamos a las 22h y la habitacion estaba completamente sin arreglar, el baño aun con indicios que se acababan de duchar. No paso limpieza, luego hemos estado mi pareja y yo 30 minutos en el telefono para que jos co siguieran otra habitacion en otro hotel cercano. Muy amable el tipo del telefono pero tomo tiempo. Luego toco llamar de nuevo para que abrieran remotamente y eso tomo otra media hora. Luego al salir a cenar no podian darme codigo asi que tuve que volver a llamar para que abrieran. Ningun gensto por parte del serviocio al cliente por todos los inconvenientes, ni descuento ni nada. La primera habitacion nos gusto mucho, la segunda mas o menos. Super céntricos.
Oliver
Oliver, 1-night trip
Verified
10/10 Exceptional
6 April 2026
Kjøkkenet var ok. Litt trangt. Men fungerer. Naboene bråkte. Man kan høre naboene snakke. Ingen treningsstudio. Brannalarmen gikk og gikk. Men ingen røyk og ingen brann. Overalt det gikk bra.
Paul
Paul, 4-night trip
Verified
10/10 Exceptional
15 March 2026
El sitio es de pelicula,en el centro mitico de madrid y la reforma hecha con inteligencia y buen gusto
volveremos