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All properties in Cherating, Pahang, Malaysia
1 room, 2 adults

Sanctuary Resort

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • WiFi (surcharge)
Lot 342, Mukim Sungai Karang, Kuantan, Cherating, Pahang, 26080, Malaysia

Comfortable Cherating apartment with kitchenette and balcony
  • Free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Refrigerator
    • WiFi (surcharge)
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The property looked deteriorated. The landscape not in proper maintenance. But the staffs…Sep 20, 2019
  • need to renovate the building and replace the mattress. A lot of old stuffFeb 7, 2019

Sanctuary Resort

from NZ$101
  • Basic Apartment, 2 Bedrooms
  • Basic Apartment, 3 Bedrooms
  • Premium Room, 2 Bedrooms
  • Premium Room, 3 Bedrooms
  • Standard Apartment, 2 Bedrooms, Partial Sea View
  • Apartment, 3 Bedrooms, Partial Sea View

What’s around Sanctuary Resort


  • On the riverwalk
  • Cherating Beach - 5.1 mi / 8.3 km
  • Bukit Pintu Gerbang - 4.9 mi / 7.8 km
  • Balok Beach - 5.1 mi / 8.3 km
  • Bukit Cerung Kelubi - 7.5 mi / 12.1 km
  • Cherating Turtle Sanctuary - 7.9 mi / 12.7 km
  • Pantai Cherating - 8.5 mi / 13.7 km
  • Natural Batik Factory - 11.1 mi / 17.9 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 38 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts


  • 110 apartments
  • Arranged over 5 floors


  • Check-in time 2 PM-11 PM
  • Check-out time is noon
The front desk is open daily from 7 AM - 11 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • WiFi in public areas*

  • WiFi in rooms*



  • Airport shuttle*


  • Free onsite self parking

  • Wheelchair-accessible parking on site


  • Area shuttle*

Payment types at the property

*See small print for additional details or extra charges

The manager

The manager

Speaks: English, Malay.

At the aparthotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Fishing on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Marina on site
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Number of buildings/towers - 3
  • Elevator
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Malay

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Separate dining area
  • Number of living rooms
  • Balcony
Freshen up
  • Second bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • TV
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Daily housekeeping

Special features


River View - Onsite buffet restaurant.

Tropicana - This restaurant specializes in Malaysian cuisine. Guests can enjoy alfresco dining (weather permitting).

The Terrace - This café overlooks the ocean and pool.

Sanctuary Resort’s small print

Also known as

  • Sanctuary Cherating
  • Sanctuary Resort Cherating
  • Sanctuary Resort Cherating
  • Sanctuary Resort Aparthotel
  • Sanctuary Resort Aparthotel Cherating


This property accepts credit cards.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Kitchen/kitchenette use is available for an extra charge

Rollaway beds are available for MYR 45 per night

Airport shuttle service is offered for an extra charge of MYR 200 per vehicle (roundtrip)

WiFi is available in guestrooms for MYR 8 per night (rates may vary)

WiFi is available in public areas for MYR 8 per night (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sanctuary Resort

  • Is parking offered on site at Sanctuary Resort?
    Yes, there's free self parking.
  • Is there a pool at Sanctuary Resort?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Sanctuary Resort?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sanctuary Resort?
    You can check in from 2 PM - 11 PM. Check-out time is noon.
  • Are there restaurants at or near Sanctuary Resort?
    Yes, there are 2 onsite restaurants, featuring alfresco dining, Malaysian cuisine, and ocean views. Nearby restaurants include D Cherating Restaurant RnR (3.6 mi), Restoran Sri Mahligai (4.4 mi), and little Bali (6.4 mi).
  • Is airport shuttle service offered by Sanctuary Resort?
    Yes, an airport shuttle is available. The charge is MYR 200 per vehicle roundtrip.
  • What is there to do at Sanctuary Resort and nearby?
    Have fun with onsite activities like fishing and boat tours. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a fitness center and a picnic area. Sanctuary Resort also has a garden.

Recent reviews

Good 6.0 From 6 reviews

Fair 4.0
My first and definitely my last here. Totally a run down resort. Overcharged with the rate and sorry state of the place provided.
my1 night trip
Very good 8.0
Pleasant stay if you want a village experience
I stayed in 3 rooms apartment facing beach. Block C. My room was 3406. Rooms were clean. The staffs was always smiling eventhough they were shortage of staff. If you are not fussy and looking for a village experience you should stay here.
intan, my1 night trip
Good 6.0
Melihat matahari terbit dari bilik
Apartment 3 bilik yg selesa mengadap laut untuk sekeluarga walaupun tilam2 semua sudah terasa springnya.
Aini Harinawati, my2 night family trip
Good 6.0
Sashila, my2 night family trip

Sanctuary Resort