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Golden Silk Boutique Hotel

4-star hotel with full-service spa, connected to the convention center, near St. Joseph's Cathedral

  • Free WiFi
From
NZ$57

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Studio Suite - Balcony
  • Luxury Suite, Terrace, City View - Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 85.
1 / 85Terrace/Patio
109-111 Hang Gai Street, Hanoi, 10000, Vietnam
8.0.Very good.
  • Very good service Very good breakfast Very good location

    Feb 7, 2020

  • Great location in old town Hanoi. Walk out the door and leave the tranquil peace of the…

    Feb 6, 2020

See all 60 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 55 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Self parking
  • Business center

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 5 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Hanoi Old City Gate - 12 min walk
  • Hanoi Opera House - 16 min walk
  • Ho Chi Minh Mausoleum - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room
  • Luxury Room
  • Studio Suite
  • Luxury Suite
  • Luxury Suite, Terrace, City View

Location

109-111 Hang Gai Street, Hanoi, 10000, Vietnam
  • In Hoan Kiem
  • Hoan Kiem Lake - 5 min walk
  • Thang Long Water Puppet Theatre - 6 min walk

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 5 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Hanoi Old City Gate - 12 min walk
  • Hanoi Opera House - 16 min walk
  • Ho Chi Minh Mausoleum - 25 min walk
  • St. Joseph's Cathedral - 4 min walk
  • Ngoc Son Temple - 8 min walk
  • Dong Xuan Market - 13 min walk
  • Vietnam Museum of Ethnology - 3.6 mi / 5.8 km
  • Vietnam National Convention Center - 5.3 mi / 8.5 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 38 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Railway Station - 17 min walk
  • Hanoi Van Dien Station - 10 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 6 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (VND 235000 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Silk Spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Oriental Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Small print

Also known as

  • Golden Silk Boutique
  • Golden Silk Hotel Hanoi
  • Golden Silk Boutique Hotel Hotel
  • Golden Silk Boutique Hotel Hanoi
  • Golden Silk Boutique Hotel Hotel Hanoi
  • Golden Silk Boutique Hanoi
  • Golden Silk Boutique Hotel
  • Golden Silk Boutique Hotel Hanoi
  • Golden Silk Hotel
  • Silk Boutique
  • Silk Boutique Hotel
  • Silk Hotel

Optional extras

Self parking costs VND 235000 per day

Rollaway beds are available for VND 545000.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 517500 per vehicle (one way)

Shopping center shuttle service is offered for an extra charge

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Golden Silk Boutique Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs VND 235000 per day.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Oriental Restaurant. Nearby restaurants include Fagioli Coffee (3-min walk), L'amore (3-min walk), and The Note Coffee (3-min walk).
  • Yes, an airport shuttle is available. The charge is VND 517500 per vehicle one way.
  • Golden Silk Boutique Hotel has 2 bars and a spa, as well as access to a nearby health club.
8.0.Very good.
  • 10.0.Exceptional

    This is my 5th time staying there. It is a great location with friendly and helpful staff.

    Chris, 2 night family trip, Jan 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Everyone is super nice. We’re on a busy road so it is a little unnerving to cross it, when we ordered a taxi the staff helped us cross the road to get to it.

    1 night romance trip, Jan 13, 2020

    Verified Expedia guest review

  • 4.0.Fair

    We stayed for three nights in two rooms (2 nights - 1 night cruise Ha Long Bay - 1 night). Our first stay was fine - the hotel is a little dated but clean and tidy. The reception on the TV is bad but that didn’t really bother us. On our second stay, we arrived at reception at 5pm to be told there was a problem with one of our rooms and the hotel only had the presidential suite available for us. As we were three guests, we had booked a standard room and a luxury suite with twin beds. We were offered the Presidential suite and agreed to take a look at it - we went up and saw that two fold out beds had been placed into the room. As we were tired from our drive back from Ha Long Bay, we begrudgingly accepted. We enquires about a refund for one of our rooms, but we’re told that we were not getting a refund as the Presidential suite is bigger - totally missing the point of the fact that we had booked two rooms in order to have some privacy. The Presidential suite is certainly not suitable for presidents. The AC is very loud and unresponsive - the room was freezing cold regardless of the temperature set. The fold out beds were uncomfortable and of a much lower standard than the other hotel beds. The shower only had one setting - scalding hot. And in the main living area, there were some LED lights that could not be switched off, making it very difficult to get to sleep.

    2 night family trip, Oct 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good hotel and very good location

    Clean and well kept and the staff was great and I liked the hotel but their wifi was not so good which was important because I was there on business.

    Mark, 3 night business trip, Oct 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This hotel absolutely exceeded our expectations. The room was a little small by American standards, but more than made up for it with the gorgeous decor and ammenities.The staff was exceptionally friendly and accommodating, helping us with tours, transportation and places to go that were within walking distance. The breakfast buffet had something for all tastes. If we go back to Hanoi again, we will definitely stay there.

    Jeanie, 3 night romance trip, Jun 26, 2019

    Verified Expedia guest review

  • 2.0.Poor

    We have rented a bike on our very first day. First day we parked our bike at the hotel with no issues however upon parking on the second night, the hotel bellboy was rude that telling us they dont provide parking for guest and telling us he doesn't know anyrhing and refer us to the receptionist, the receptionist told us that we cant parked our bike and need to park s ok somewhere else, we then ask to speak to the hotel manager and he just give us a name card. I am disappointed with the service that the hotel provided and wont recommend friend to stay un this hotel in future.

    Tan, 2 night romance trip, Jun 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    it close to everything good breakfast

    Ronald, 2 night family trip, May 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is the 2nd time we have stayed at the Golden Silk, and we received an upgrade to the beautiful Presidential Suite, which is AMAZING ! When booking, the larger rooms are on the front, and the difference is price is well worth it.

    1 night romance trip, Apr 16, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The room was clean and the staff was really nice. Unfortunately I have an issue with a room without a window to the outside. The room did have a window but it was to the inside hallway providing no daylight whatsoever.

    Fern, 3 night romance trip, Feb 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Well worth the stay

    Great stay good food in the restaurant too. Cool area

    Bruce, 1 night trip with friends, Dec 2, 2018

    Verified Hotels.com guest review

See all 60 reviews