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Grand Royale Apartment Complex & Spa

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Pool
Pool
Indoor spa tub
Terrace/patio

Overview of Grand Royale Apartment Complex & Spa

Grand Royale Apartment Complex & Spa

3.5 star property
3.5-star ski hotel with spa, near Bansko Ski Resort

8.3/10 Very good

27 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
3 Todorini Ochi Str, Bansko, 2770
Main amenities
  • 74 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free ski shuttle
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Microwave
  • Private bathroom
  • Living room
Cleaning & safety
  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

Getting around

  • Sofia Airport (SOF) - 123 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle
Map

About this property

Grand Royale Apartment Complex & Spa

Located 0.5 mi (0.9 km) from Bansko Ski Resort, Grand Royale Apartment Complex & Spa features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. You can visit the spa to indulge in hot stone massages, body wraps, or aromatherapy, and international cuisine is served at Grand Royale, which is open for breakfast, lunch, and dinner. An indoor pool and a bar/lounge are other highlights, and rooms offer up nice touches like bathrobes and slippers. Skiers will appreciate access to ski storage. Fellow travelers like the room service and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - 10 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Playground
  • Children's menu

What to do

  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Stair-free path to entrance

Languages spoken

  • Bulgarian
  • English

Ski

  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Double sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Spa

Spa centre has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Grand Royale - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Lobby bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of BGN 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Grand Royale Apartment Complex
Grand Royale Apartment Complex Bansko
Grand Royale Complex
Grand Royale Complex Bansko
Grand Royale Apartment Complex Hotel Bansko
Grand Royale Apartment Complex Hotel
Grand Royale Apartment Complex Spa
Royale Apartment Complex
Royale Complex & Spa Bansko
Grand Royale Apartment Complex & Spa Hotel
Grand Royale Apartment Complex & Spa Bansko
Grand Royale Apartment Complex & Spa Hotel Bansko

Frequently asked questions

Overall score and ratings

8.3

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

9.3/10

Amenities

8.2/10

Property conditions & facilities

8.7/10

Eco-friendliness
Write a review

8/10 Very good

Martin, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Meir, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleasant and comfortable
The hotel was value for money. We stayed in Bansko for a whole week for our ski holidays. However, at the beginning of our holiday we stayed in a different hotel. We stayed at Grand Royale only for 4 days at the end of the trip. The breakfast was really nice and full of different things to suit all tastes. The room was spacious and very clean. The staff at the hotel was very friendly and helpful at all times. Although the gondola is not very far from the hotel, the hotel has a free shuttle bus to take guests to the gondola. The hotel is not only beautiful but it has all kind of things like playground areas and spa.
Edwin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location! 😊😊
Ionut, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Stayed before so know the property quite well. I like location 15min walk to town centre. Sauna, steamroom & Swimming pool are excellent. Everywhere is spotlessly clean. Staff are friendly & provide excellent service. Shuttle bus to & from Gondola, clean, reliable & punctual. Asked for extra blanket for my room one evening & received within 10mins.
7-night trip
Verified Expedia guest review

8/10 Very good

The hotel offers you all the facilities in good price.However, the breakfast and cleanliness are areas that need improvement.
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Worm property and staff. Good spa and food. I recomend.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Spacious apartment and lovely hotel. Easily walkable to main street and gondola. We were there for New Year’s Eve and the staff organised a great evening with entertainment and fireworks - excellent night. Staff worked really hard- thank you!
7-night trip
Verified Expedia guest review

6/10 Good

eran, 2-night family trip
Verified Hotels.com guest review