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Hostel

Hotel Waterloo & Backpackers (formerly Downtown Backpackers)

Art Deco hostel with restaurant, near Wellington Central Business District

  • Free WiFi
From
NZ$57

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1 / 29Guest Room
7.6.Good.
  • the Lady at the desk was great but this place has gone downhill in the last few years…

    Apr 1, 2021

  • It was the worst stay ive ever been too, the room i was given was very dirty in the…

    Feb 25, 2021

See all 308 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Transport options
Dining options
Safe
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 108 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Terrace

Feel at home

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator

What’s around

  • Heart of Wellington
  • Te Papa (Museum of New Zealand) - 15 min walk
  • Interislander Ferry Terminal - 27 min walk
  • Wellington Central Business District - 3 min walk
  • Wellington Waterfront - 3 min walk
  • TSB Bank Arena - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Ensuite
  • Standard Double Room, Private Bathroom
  • Bunk Style Twin Ensuite
  • Single (Shared Bathroom)
  • Bunk Style Twin (Shared Bathroom)
  • Shared Dormitory, Shared Bathroom (4 Beds)
  • Shared Dormitory, Private Bathroom (6 Beds)
  • Shared Dormitory, Private Bathroom (8 Beds)
  • Shared Dormitory, Ensuite (6 Bed, Female Only)
  • Twin, Double & Single Ensuite
  • Double Shared Bathroom
  • Single Room, Ensuite
  • Basic Shared Dormitory, Mixed Dorm
  • 20 Bunk Style Room (mixed)

Location

  • Heart of Wellington
  • Te Papa (Museum of New Zealand) - 15 min walk
  • Interislander Ferry Terminal - 27 min walk

What’s around

Landmarks

  • Heart of Wellington
  • Te Papa (Museum of New Zealand) - 15 min walk
  • Interislander Ferry Terminal - 27 min walk
  • Wellington Central Business District - 3 min walk
  • Wellington Waterfront - 3 min walk
  • TSB Bank Arena - 9 min walk
  • Westpac Stadium - 12 min walk
  • Botanic Gardens - 19 min walk
  • Cuba Street Mall - 20 min walk
  • Courtenay Place - 20 min walk
  • Victoria University of Wellington - 22 min walk

Getting around

  • Wellington Intl. Airport (WLG) - 21 min drive
  • Paraparaumu (PPQ) - 42 min drive
  • Wellington Station - 1 min walk
  • Wellington Kaiwharawhara Station - 3 min drive
  • Wellington Ngauranga Station - 6 min drive

At a glance

Size

  • 108 rooms

Arriving/leaving

  • Check-in time 3:00 PM-1:00 AM
  • Check-out time is 10 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the hostel

Food and drink

  • Cooked-to-order breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Kayaking nearby

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities

Facilities

  • Elevator
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Spanish

In the room

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Downtown Backpackers
  • Downtown Backpackers Hostel
  • Downtown Backpackers Hostel Wellington
  • Downtown Backpackers Wellington

Optional extras

Early check-in can be arranged for an extra charge of NZD 10 (subject to availability)

Breakfast costs between NZD 15 and NZD 30 for adults, and NZD 10 and NZD 30 for children (approximately)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

Deposit: NZD 20.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Waterloo & Backpackers (formerly Downtown Backpackers) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Waterloo & Backpackers (formerly Downtown Backpackers).
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 1:00 AM. There's a charge of NZD 10 for early check-in (subject to availability). Check-out time is 10 AM. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Thistle Inn (4-min walk), The Backbencher (5-min walk), and Mojo (5-min walk).
  • Have fun during the warmer months with activities nearby such as kayaking.
7.6.Good.
  • 8.0.Very good

    Lovely Staff

    Arrived late, but was still warmly welcomed. Disappointed the in-house bar & cafe is no longer appears to be operating as it was very good)

    Carolyn, 1 night business trip, Nov 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Wellington Friends Catch up

    Great location as we didn't hire a car. Clise to boats, trains & buses. Room was smaller than advertised

    Courtney, 2 night trip, Oct 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best back packers in wellington city.

    our stay was wonderful the young mas that checked us in was outstanding he went the extra mile to much sure we had ever thing we needed. The train and buses and the blue bridge was just across the road. the beds were very nice we all had a good sleep . and heaps of hot water. most of all McDonalds and Subway were right next door .

    suzanne, 2 night family trip, Oct 4, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Pay online is unsafe hotel room was not available!

    I paid in full online with my credit card but upon arrival they DID NOT CHECK ME IN. They said the online service double booked customers and the room was not available. This after I paid in full for the room. Waterloo Hotel said it is the online service fault. The online service said the hotel has not reported any abnormality to them. Hotels.com will verify my claim because the Waterloo H. is not answering their call.

    Roberto, 1 night trip, Sep 25, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    pretty good

    I needed a hairdryer and there wasn’t one available and I wasn’t the only one who wanted one

    Chris, 1 night business trip, Aug 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Money well spent but mattress needs replacing

    The room was great and nicely set up, but i think the mattress needs replacing as springs and very uncomfortable

    Michelle, 2 night trip, Jul 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Weekend a way.

    I enjoyed my stay and found the staff in Duke’s very commentating. I will definitely return to the same room in the near Future. Just one small thing, can the double rooms have a mini fridge in them, as would be good to put ur cold food into them. Thanks

    Michelle, 1 night trip, Jul 17, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    March 2020

    Very convenient for the interislander and blue bridge. However their IT booking system is a shambles. A group of 10 had major problems having their booking located. In the end I butted in so we could get our room key. Would recommend it to others planning to go to thr South Island.

    Lynette, 1 night trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    You can’t be closer to railway/ bus and ferry

    Very pleasant and great location

    Anita, 2 night family trip, Feb 29, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    It was all we needed for a quick night stop over before our ferry the next morning. However it was 80km/h+ winds through the night which was all i could hear through the window and kept me awake all night. The bunkbed moved every time one of us moved

    1 night family trip, Dec 18, 2019

    Verified Hotels.com guest review

See all 308 reviews