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All properties in Patong, Phuket Province, Thailand

Avista Hideaway Phuket Patong - MGallery

Luxury resort with spa, near Freedom Beach

  • Free WiFi and free parking

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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1 / 136Outdoor Dining
39/9 Muen Ngern Road, Patong, 83150, Phuket, Thailand
9.0.Superb.
  • Absolutely loved!! One of the most unique properties I have ever stayed at

    Mar 11, 2020

  • Excellent in every way. Especially the manger Vansh is very helpful and polite. The only…

    Mar 3, 2020

See all 335 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Transport options
Dining options
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 150 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 3 poolside bars
  • Full-service spa
  • 3 outdoor pools

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom

What’s around

  • Freedom Beach - 9 min walk
  • Patong Beach - 19 min walk
  • Bangla Road - 36 min walk
  • Jungceylon Shopping Center - 40 min walk
  • Karon Beach - 2.8 mi / 4.5 km
  • Kata Beach - 7.1 mi / 11.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Room, 1 King Bed
  • Executive Suite, 1 King Bed, Private Pool
  • Suite, 1 King Bed (Jacuzzi)
  • Superior Room, 1 King Bed
  • Superior Double Room, 2 Double Beds
  • Deluxe Room, 1 King Bed, Pool Access

Location

39/9 Muen Ngern Road, Patong, 83150, Phuket, Thailand
  • Freedom Beach - 9 min walk
  • Patong Beach - 19 min walk
  • Bangla Road - 36 min walk

What’s around

Landmarks

  • Freedom Beach - 9 min walk
  • Patong Beach - 19 min walk
  • Bangla Road - 36 min walk
  • Jungceylon Shopping Center - 40 min walk
  • Karon Beach - 2.8 mi / 4.5 km
  • Kata Beach - 7.1 mi / 11.4 km
  • Kamala Beach - 7.3 mi / 11.8 km
  • Phuket Fantasea - 7.9 mi / 12.8 km
  • Kata Noi Beach - 8 mi / 12.8 km
  • Rawai Beach - 13.8 mi / 22.2 km

Getting around

  • Phuket Intl. Airport (HKT) - 52 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills

Things to do

  • Free beach shuttle
  • Beach towels
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table

Working away

  • Business center
  • Number of meeting rooms - 2
  • One meeting room
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 15
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Filipino
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

AQUA has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Sizzle Rooftop Restaurant - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Vista Restaurant - Overlooking the pool, this theme restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Rendez-Vue Rooftop Bar - This bar overlooks the ocean and pool. Open daily.

VIDA Bar - This bar overlooks the ocean. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Avista Hideaway Phuket Kathu
  • Avista Hideaway Phuket
  • Avista Hideaway Phuket Patong MGallery Sofitel Hotel
  • Avista Hideaway Phuket MGallery Sofitel Hotel
  • Avista Hideaway Phuket Patong MGallery Sofitel
  • Avista Hideaway Phuket MGallery Sofitel
  • Avista Hideaway Phuket Patong MGallery By Sofitel
  • Avista Hideaway Phuket Patong MGallery Sofitel Resort
  • Avista Hideaway Phuket MGallery Sofitel Resort
  • Avista Hiaway Phuket MGallery
  • Avista Hideaway Resort Phuket Kathu
  • Avista Hideaway Phuket Patong MGallery
  • Avista Hideaway Phuket Patong - MGallery Resort
  • Avista Hideaway Phuket Patong - MGallery Patong
  • Avista Hideaway Phuket Patong - MGallery Resort Patong
  • Avista Phuket Hideaway
  • Hideaway Resort Phuket
  • Phuket Avista Hideaway
  • Avista Hideaway Resort & Spa Patong, Phuket
  • Avista Hideaway Resort Phuket Patong
  • Avista Hideaway Resort Phuket
  • Avista Hideaway Phuket Patong

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for THB 2000.0 per night

Buffet breakfast is offered for an extra charge of THB 650 for adults and THB 325 for children (approximately)

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way, Maximum occupancy 4)

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 7:00 PM.

Children under 12 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Avista Hideaway Phuket Patong - MGallery does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring local and international cuisine and ocean views. Nearby restaurants include La Dolce Vita (2.1 mi), Song pee nong (2.5 mi), and Hooters Phuket (2.6 mi).
  • Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.
  • Have fun with activities like parasailing, scuba diving, and boogie boarding, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Avista Hideaway Phuket Patong - MGallery also has 3 swim-up bars, 3 poolside bars, and a 24-hour fitness center, as well as an arcade and a garden.
9.0.Superb.
  • 10.0.Exceptional

    This property was incredible in every way. The people were wonderful, the service was incredible, the cleanliness was perfect and it was so beautiful that it was easy to spend mornings or evenings there. Worth every penny.

    Stephanie, 7 night family trip, Mar 2, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Property was excellent and the staff were so sweet!!!

    11 night family trip, Feb 28, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Excellent! It’s on TOP hills which u can see sunset ! Room is clean , staff is so friendly and helpful! There’s a free shuttle bus to BigC!

    3 night romance trip, Feb 24, 2020

    Verified Expedia guest review

  • 6.0.Good

    Lobby is beautiful. Staff service is appropriate. Breakfast if the worst for a 5-star hotel I ever stayed. Not many meat choices, food is not warm enough, noodles are not well cooked (the staff don't know how to cook, and don't pay attention to the quality at all). Narrow aisles, small elevators make it difficult to handle large bags.

    S, 3 night trip with friends, Feb 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff and the hotel were both great. If I go back I would return to this hotel. Its so close to the beach on two sides. Very close to Patong beach and markets.

    6 night family trip, Feb 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It services for everything and every body no matter what the need was

    5 night family trip, Feb 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was beautiful and sunset views are amazing!

    5 night romance trip, Feb 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Food was amazing! I indulged in the breakfast buffet and room service menu. Also, I had dinner at sizzle one night and so worth it! The free shuttle service to Patong was worth it and saved us money. The staff was very helpful and extremely nice!

    Evelyn, 6 night romance trip, Feb 3, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Waste of money

    Terrible experience. Definetly not a 5 star hotel. Staff was very unhelpful and rude. Breakfast was below average. I had a better experience in the 3 star hotels in Patong.

    Haroon, 3 night trip with friends, Jan 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love the tranquil location of the hotel. Staff service is always excellent. My 4th stay this time and we will certainly be back again.

    2 night romance trip, Jan 22, 2020

    Verified Expedia guest review

See all 335 reviews