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Avista Hideaway Phuket Patong - MGallery

Photo gallery for Avista Hideaway Phuket Patong - MGallery

3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Property grounds
2 restaurants, breakfast served, local and international cuisine
Lobby
Executive Room, 1 King Bed, Mountain View | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Overview of Avista Hideaway Phuket Patong - MGallery

UNESCO Sustainable Travel Pledge

Avista Hideaway Phuket Patong - MGallery

5.0 star property
Luxury resort with spa, near Freedom Beach

8.8/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
39/9 Muen Ngern Road, Tri-trang Beach, Patong, Phuket, 83150
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 3 poolside bars
  • 5 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • Beach towels
  • Children's pool
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • Patong Beach - 19 min walk
  • Bangla Road - 36 min walk
  • Jungceylon Shopping Center - 12 min drive
  • Kalim Beach - 13 min drive
  • Karon Beach - 14 min drive
  • Kata Beach - 26 min drive
  • Kamala Beach - 25 min drive
  • Kata Noi Beach - 29 min drive
  • Central Festival Phuket Shopping Center - 29 min drive
  • Surin Beach - 36 min drive
  • Bang Tao Beach - 32 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 60 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • Kinaree Restaurant - 18 min walk
  • Amari Clubhouse Lounge - 12 min walk
  • La Gritta Italian Restaurant โรงแรมอมารี ภูเก็ต - 18 min walk
  • Coconut Havent - 19 min walk
  • ตาข่าย - 16 min walk
Map

About this property

Avista Hideaway Phuket Patong - MGallery

Putting you within a 10-minute drive of Patong Beach and Bangla Road, Avista Hideaway Phuket Patong - MGallery features a free kids' club and offers an airport shuttle (available 24 hours) for THB 1700 per vehicle. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious resort include 3 outdoor pools, a fitness centre and a sauna. Fellow travellers like the helpful staff and size.

Languages

Chinese (Mandarin), Dutch, English, German, Hindi, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 150 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Free secured, covered on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Beach shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Pool table
  • Ping pong
  • Beach nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • No plastic drinking straws

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairwells

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • German
  • Hindi
  • Thai

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Mini fridge
  • Free bottled water
  • Dining table
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Dining

Vista Restaurant – Overlooking the pool, this theme restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 450 for adults and THB 300 for children
  • Airport shuttle service is offered for an extra charge of THB 1700 per vehicle (one-way. Maximum occupancy 6)
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 1500.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Children under 11 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

<p>Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.</p><p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p>

Also known as

Avista Hideaway Phuket Kathu
Avista Hideaway Resort Phuket Kathu
Avista Phuket Hideaway
Hideaway Resort Phuket
Phuket Avista Hideaway
Avista Hideaway Resort & Spa Patong, Phuket
Avista Hideaway Resort Phuket Patong
Avista Hideaway Resort Phuket
Avista Hideaway Phuket Patong
Avista Hideaway Phuket
Avista Hideaway Phuket Patong MGallery Sofitel Hotel
Avista Hideaway Phuket MGallery Sofitel Hotel
Avista Hideaway Phuket Patong MGallery Sofitel
Avista Hideaway Phuket MGallery Sofitel
Avista Hideaway Phuket Patong MGallery By Sofitel
Avista Hideaway Phuket Patong MGallery Sofitel Resort
Avista Hideaway Phuket MGallery Sofitel Resort
Avista Hiaway Phuket MGallery

Frequently asked questions

Does Avista Hideaway Phuket Patong - MGallery offer free cancellation for a full refund?
Yes, Avista Hideaway Phuket Patong - MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Avista Hideaway Phuket Patong - MGallery?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Avista Hideaway Phuket Patong - MGallery?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Avista Hideaway Phuket Patong - MGallery?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Avista Hideaway Phuket Patong - MGallery?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Avista Hideaway Phuket Patong - MGallery?
Yes, an airport shuttle is available. The charge is THB 1700 per vehicle one-way.
What are the check-in and check-out times at Avista Hideaway Phuket Patong - MGallery?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Avista Hideaway Phuket Patong - MGallery and nearby?
Have fun with activities such as boat tours, fishing and kayaking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Avista Hideaway Phuket Patong - MGallery also has 3 swim-up bars, 3 poolside bars and a sauna, as well as a fitness centre, an arcade and a garden.
Are there restaurants at or near Avista Hideaway Phuket Patong - MGallery?
Yes, there are 2 on-site restaurants, featuring local and international cuisine and pool views.
Does Avista Hideaway Phuket Patong - MGallery have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Avista Hideaway Phuket Patong - MGallery have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Avista Hideaway Phuket Patong - MGallery like?
Avista Hideaway Phuket Patong - MGallery is a short 19-minute walk from Patong Beach and 11 minutes' walk from Freedom Beach. The local area is popular for its beaches and our guests say that it is very quiet.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Brigitta, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Huge potential needs work
Hotel location, look was on point as we expected. However the service in the hotel wasn't great and certain things need to be addressed. There is only 1 active restaurant currently, was advertised with 2. The one bar they have is only open until 10pm. The service at the pool bar is very slow with limited drinks, we had a swim out room and the bar there did no frozen drinks or special cocktails. The hotel seems it is still feeling the effect of covid, it needs small tweaks to make it a very good hotel, currently it is ok.
Ramanpreet, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Place is clean, staff friendly & helpful. The location is not good and surrounding is too secluded without access to restaurants & shops surrounding... except one 7/11
Jiunn Tzriun Allen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Extremely clean hotel, staff just wonderful. There was only one restaurant open, we weren’t informed before hand of this but the food was really fantastic. There was only one pool bar open, again we didn’t know prior to this. We wished the beach nearby was more accessible, it’s about a 20-30 minute walk down a really steep rocky path. You needed to get taxis to get into town or beyond, no free service. This all sounds negative but the staff make the stay and as far as I’m concerned the cleanliness of a hotel is really important too.
Verified Expedia guest review

8/10 Very good

Hotel was beautiful though the nearby beaches were much less accessible by walking than we anticipated, including Patong. The shuttle costs were always much higher than other options. Coming from other areas of Thailand we were not prepared for the "resort" pricing of everything from shuttles, the drinking water in our rooms and the on site restaurant. We got the sense that they were still getting back into the swing of things in terms of properly stocking and cleaning the rooms. No substantial complaints but we had better experiences elsewhere in Thailand.
Verified Expedia guest review

8/10 Very good

We loved the staff and the cleanliness of the property. But I would just keep in mind that a lot of the amenities aren’t open. Only one of their restaurants is in operation and only the main pool bar is open. I’m not sure if it’s due to staffing or guest numbers but I would just call ahead if there’s an amenity you are really looking forward to. We spent an entire day at the main pool area hanging out with the bartender Jap. He was so nice and fun. We will be returning
Ashley, 1-night romance trip
Verified Expedia guest review

2/10 Poor

bin, 4-night trip
Verified Expedia guest review

8/10 Very good

Beautiful hotel but far away from patong, down a winding hill packed with cars. You will be forced to take a marked up taxi everywhere. They charge 300 baht each way to patong (5minute drive). The hotel amenties are a rip off. If i had to do it again i would book amari...its the only hotel "up the hill" that is walking distance.
Mihaela, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

ZEN Tranquility
Avista Hideaway is a zen like sanctuary for those seeking the tranquility & serenity of a paradise setting in Phuket.. Nestled away on top of lush green jungle mountain one finds all the luxurious amenities of a top 5* hotel..from the lovely premises to the lovely staff all together one feels right at home.. warmth & smiles all abound.. highly recommended.. I will most certainly recommend & delightfully come back again..
Adam, 9-night trip
Verified Hotels.com guest review