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DoubleTree by Hilton Guadalajara Centro Historico

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Exterior
Deluxe Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, free minibar items
Junior Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, free minibar items
Suite, 1 King Bed, Terrace | Premium bedding, down duvets, pillow-top beds, free minibar items
Premium bedding, down duvets, pillow-top beds, free minibar items

Overview of DoubleTree by Hilton Guadalajara Centro Historico

DoubleTree by Hilton Guadalajara Centro Historico

3.5 star property
Historic hotel with restaurant, near Guadalajara Cathedral

8.8/10 Fabulous

1,004 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Colon 73, Guadalajara, JAL, 44100

Room options

About this area

What's nearby

  • In Downtown Guadalajara
  • Guadalajara Cathedral - 3 min walk
  • Avienda Chapultepec - 7 min drive
  • US Consulate General Guadalajara - 7 min drive
  • Jalisco Stadium - 19 min drive
  • Plaza Forum Tlaquepaque - 17 min drive
  • Expo Guadalajara - 17 min drive
  • La Minerva - 17 min drive
  • Plaza del Sol - 19 min drive
  • Zoologico Guadalajara - 22 min drive
  • Plaza Galerias Guadalajara Shopping Center - 22 min drive

Getting around

  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 35 min drive
  • Plaza Universidad Station - 1 min walk
  • San Juan de Dios Station - 11 min walk
  • Juarez Station - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Café Madrid - 2 min walk
  • Cafe Benito/sala Juarez - 3 min walk
  • La Chata - 3 min walk
  • Chai - 4 min walk
  • La Gorda - 4 min walk

About this property

DoubleTree by Hilton Guadalajara Centro Historico

Placing you 0.1 mi (0.2 km) from Guadalajara Cathedral and 3.9 mi (6.2 km) from Expo Guadalajara, DoubleTree by Hilton Guadalajara Centro Historico offers an airport shuttle (available 24 hours) for MXN 700 per vehicle. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This historic hotel also features a rooftop terrace, a snack bar/deli and a terrace. The helpful staff and overall value get great marks from fellow travellers. The property is only a short walk to public transportation: Plaza Universidad Station is steps away and San Juan de Dios Station is 11 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 142 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 0.6 mi (MXN 150 per day); discounts available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–noon on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • Access to nearby health club

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (172 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 350 for adults and MXN 250 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 700 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available off-site and costs MXN 150 per day (0.6 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Collection Centro Histórico
NH Collection Guadalajara Centro Histórico
DoubleTree by Hilton Guadalajara Centro Historico Hotel
DoubleTree by Hilton Guadalajara Centro Historico Guadalajara

Frequently asked questions

Does DoubleTree by Hilton Guadalajara Centro Historico offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Guadalajara Centro Historico does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Guadalajara Centro Historico?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Guadalajara Centro Historico on 11 December 2022 start from NZ$111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Guadalajara Centro Historico?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton Guadalajara Centro Historico?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Guadalajara Centro Historico?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by DoubleTree by Hilton Guadalajara Centro Historico?
Yes, an airport shuttle is available. The charge is MXN 700 per vehicle roundtrip.
What are the check-in and check-out times at DoubleTree by Hilton Guadalajara Centro Historico?
You can check in from 4:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in is available.
Is there an on-site casino at DoubleTree by Hilton Guadalajara Centro Historico?
No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.
What is there to do at DoubleTree by Hilton Guadalajara Centro Historico and nearby?
DoubleTree by Hilton Guadalajara Centro Historico has a fitness centre and access to a nearby health club.
Are there restaurants at or near DoubleTree by Hilton Guadalajara Centro Historico?
Yes, there's an on-site restaurant. Nearby restaurants include Chai (4-min walk), La Gorda (4-min walk) and La Fonda de San Miguel Arcángel (4-min walk).
What's the area around DoubleTree by Hilton Guadalajara Centro Historico like?
DoubleTree by Hilton Guadalajara Centro Historico is in Downtown Guadalajara, a short 1-minute walk from Plaza Universidad Station and 3 minutes' walk from Guadalajara Cathedral. Our travellers say that the local area is very central.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Great staff! Fantastic Hotel! Location is A+
Giovani was excellent at front desk. He is so understanding and made our stay a positive one. Omar was also very understanding and helpful. This is a fabulous hotel in a perfect location! Roman the GM Restaurant is the best! His restaurant staff is very attentive and friendly. Great food!! Great views of cathedral from 7th floor.
Scott, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Guillermina, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent and efficient check in, staff is prompt to help very welcoming and exceed expectations love it!
Lorena, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Jose, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andres, 2-night trip
Verified Hotels.com guest review

6/10 Good

3-night family trip
Verified Hotels.com guest review

8/10 Very good

With the right staff this hotel can be phenomenal! As I walk through the door after a long flight the last thing I want to be is greeted by staff who doesn’t welcome you or explain anything the hotel offers. Breakfast, restaurant, room service, gym and highlight the terrance views from the top floor need to be communicated by staff. Staff was profiling and treating guest differently throughout the stay as well. It saddens me to have brought my mom here and have experienced this in her own country. Management should teach staff that money is no longer branded and that wealth wears flip flops and jeans. The best thing was the double tree cookies she handed over, I wasn’t expecting those. Took my mom to the buffet to improve the experience for her and show her the view. Was met by a hostess who told us we couldn’t sit outside because the table was reserved and then just left us standing there. And then another hostess came and asked us if we needed a table. We had to ask for our silverware, napkins, coffee and creamer. Nothing was set up nor a menu was given to choose between ala cart or buffet. Better service and food at the market.
4-night family trip
Verified Hotels.com guest review

2/10 Poor

This property is in terrible repair. The lobby smelled like bad perfume trying to cover something worse with nauseating filthy carpet. Dilapidated room furniture, saggy beds, headboard vinyl peeling off, room sofa, all in terrible shape, dirty walls, plaster peeling off the wall below view window, toilet leaked on the floor, a safe issue, room phone didn't work which I reported after check-in, not fixed after two nights, another emergency safety issue. We had 2 rooms, #444, 446 with the similar issues. This property does not come up to Hilton standards nor should be listed on Expedia that is if, Expedia has any standards whatsoever. Doesn't anyone quality inspect these properties or is the consumer left to pay high prices and suffer? I wish I could post pictures of the room. Shameful! I stayed here 4 years ago and it was nice but now it's a dump and WAY overpriced for the condition of the property. I'll not stay at another Hilton unless there's nothing else.
Julie, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful place in the heart of the city.
Norman, 1-night trip
Verified Expedia guest review

8/10 Very good

Comfortable stay, restaurant staff inattentive
Hotel staff was friendly! Restaurant service was very poor - their staff was not very attentive. However, the rooms were very comfortable. Exactly what you would expect from a DoubleTree property.
Axel, 2-night family trip
Verified Hotels.com guest review