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All properties in Cuenca, Azuay, Ecuador
1 room, 2 adults

Hotel Casa San Rafael, Cuenca, Ecuador

3.5-star3.5 stars
Bolívar 5-05 y Mariano Cueva, Cuenca, Azuay, Ecuador

San Blas hotel in historical district
  • Free English breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Always a great experience at Casa San Rafael. I've stayed there 3 times and I am never…Feb 25, 2020
  • We were very pleased with our stay and have reserved for friends in a month.Feb 18, 2020

Hotel Casa San Rafael, Cuenca, Ecuador

from NZ$63
  • Standard Single Room
  • Standard Twin Room
  • Junior Double or Twin Room, 1 Bedroom
  • Standard Double Room

What’s around Hotel Casa San Rafael, Cuenca, Ecuador

Landmarks

  • In San Blas
  • Esqueletologia Museum - 2 min walk
  • San Blas Park - 3 min walk
  • Plaza Rotary Market - 3 min walk
  • Civic Plaza - 4 min walk
  • Museum of the Canari Identity - 4 min walk
  • Calderon Park - 5 min walk
  • Las Conceptas Museum - 5 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

At a glance

Key facts

Hotel size

  • This hotel has 13 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free English breakfast daily
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Ecotours nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1920
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Casa San Rafael, Cuenca, Ecuador’s small print

Also known as

  • Hotel Casa San Rafael Hotel
  • Hotel Casa San Rafael Hotel Cuenca
  • Casa San Rafael Cuenca
  • Hotel Casa San Rafael
  • Hotel Casa San Rafael Cuenca
  • Hotel Casa San Rafael Cuenca

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Casa San Rafael, Cuenca, Ecuador

  • Does Hotel Casa San Rafael offer free cancellation for a full refund?
    Yes, Hotel Casa San Rafael does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Casa San Rafael?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Hotel Casa San Rafael?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Casa San Rafael?
    You can check in from 3:00 PM to midnight. Check-out time is noon.

Recent reviews

Superb 9.0 From 95 reviews

Very good 8.0
Stay here!!! A wonderful place
A wonderful place to stay in Cuenca. The place is beautiful. Their customer service is superb and very warm and pleasant. Nice breakfast. Could not be cleaner. Wonderful linens and beautiful furniture Yes, it can be a bit noisy in the buildings of this design and of this age, but a new building would not have the colonial charm of this lovely, centrally located hotel. Sorry that could not stay for longer than one night - they were fully bookef
us1 night trip
Good 6.0
New ve colonial hotel
The bed was not comfortable at all and it was pretty noisy. I did really like the staff, breakfast and the colonial ambiance of the hotel. We stayed 3 nights there so the bed really started to bother me.
Rosemary, us2 night romance trip
Exceptional 10.0
In the center
Old colonial building, right downtown
John P, us3 night trip
Exceptional 10.0
Good place to stay in Cuenca
Old colonial place. Super nice and helpful staff! Great location! Lots of traffic outside but that’s what happens when you are in a good location. I would have preferred a higher up room with a little outside light.
Jane, us3 night romance trip
Exceptional 10.0
STAY HERE!!!
This is a gorgeous hotel in the middle of Cuenca's central historic area. We had a beautiful room with a balcony overlooking the lovely town. The staff were so lovely, warm and welcoming, and the breakfast was delicious with fruit salad and yoghurt then eggs to order, with delicious breads and coffee. I highly recommend this hotel
Catherine, sg1 night romance trip
Exceptional 10.0
Classy place to stay
By staying there you will feel like living in the Spanish old villa. Very classy interior and so friendly staff. I would definitely stay there again.
Daniel, gb1 night family trip
Very good 8.0
Great stay great location
Everything is great! Only complaint is the old floors creek so bad everyone can here everyone moving around.
joseph, us6 night trip with friends
Very good 8.0
Great location at edge of old town.
Service was great. Breakfast was very good. The facility is old and probably a challenge to keep in good order. Walls are a little thin so bring ear plugs. Easy walk to rest of historic town.
us3 night romance trip
Exceptional 10.0
Wonderful stay in Cuenca central
Amazing stay. Excellent service from the staff. Would gladly stay here again.
Daniel, us2 night romance trip
Exceptional 10.0
We loved it!
Casa San Raphael was a great place to spend a week. The staff was very helpful and hospitable, and the facility itself is quaint and lovely.
Craig, us7 night romance trip

Hotel Casa San Rafael, Cuenca, Ecuador

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