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1 room, 2 adults

JW Marriott Hotel Mexico City Santa Fe, Mexico City, Mexico

4.5-star4.5 stars
Ave Sante Fe 160 Col Santa F, Mexico City, CDMX, 01219, Mexico

Luxury hotel in Santa Fe with 2 restaurants and spa
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • EXCELENT STAY, SUPER STAFF, HIGHLY RECOMMENDSep 2, 2020
  • It's sleek and relaxing luxury with spectacular service.Feb 6, 2020

JW Marriott Hotel Mexico City Santa Fe, Mexico City, Mexico

from NZ$175
  • Executive Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Junior Suite, 1 King Bed, Non Smoking, View
  • Deluxe Room, 2 Double Beds, Non Smoking, City View
  • Executive Room, 2 Double Beds, Non Smoking, City View

What’s around JW Marriott Hotel Mexico City Santa Fe, Mexico City, Mexico

Landmarks

  • In Santa Fe
  • Parque Zoologico de Chapultepec - 7.4 mi / 12 km
  • Castillo de Chapultepec - 8.3 mi / 13.3 km
  • The Angel of Independence Monument - 8.7 mi / 14 km
  • Torre Latinoamericana - 10.6 mi / 17.1 km
  • Palacio de Bellas Artes - 10.9 mi / 17.6 km
  • Palacio Nacional - 11.2 mi / 18 km
  • Zocalo - 11.3 mi / 18.1 km

Getting around

  • Mexico City Intl. Airport (MEX) - 43 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 41 min drive
  • Mexico City Buenavista Station - 15 min drive
  • Mexico City Fortuna Station - 19 min drive
  • Tlalnepantla de Baz Station - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 221 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 1:00 PM
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Roll-in shower
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • First-run movies
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Quattro - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar.

Cua - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

JW Marriott Hotel Mexico City Santa Fe, Mexico City, Mexico’s small print

Also known as

  • JW Marriott Hotel Mexico City Santa Fe
  • JW Marriott Mexico City Santa Fe
  • JW Marriott Mexico City ta Fe
  • JW Marriott Hotel Mexico City Santa Fe Hotel
  • JW Marriott Hotel Mexico City Santa Fe Mexico City
  • JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs MXN 120 per night

Valet parking costs MXN 120 per night

Buffet breakfast is offered for an extra charge of MXN 306.00 for adults and MXN 190 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 2200 per vehicle (roundtrip)

WiFi is available in guestrooms for MXN 142 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JW Marriott Hotel Mexico City Santa Fe, Mexico City, Mexico

  • Does JW Marriott Hotel Mexico City Santa Fe offer free cancellation for a full refund?
    Yes, JW Marriott Hotel Mexico City Santa Fe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at JW Marriott Hotel Mexico City Santa Fe?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at JW Marriott Hotel Mexico City Santa Fe?
    Yes. Self parking costs MXN 120 per night. Valet parking costs MXN 120 per night.
  • Is there a pool at JW Marriott Hotel Mexico City Santa Fe?
    Yes, there's an indoor pool.
  • Are pets allowed at JW Marriott Hotel Mexico City Santa Fe?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at JW Marriott Hotel Mexico City Santa Fe?
    You can check in from 3:00 PM to 11:00 PM. Check-out time is 1:00 PM.
  • Are there restaurants at or near JW Marriott Hotel Mexico City Santa Fe?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by JW Marriott Hotel Mexico City Santa Fe?
    Yes, an airport shuttle is available. The charge is MXN 2200 per vehicle roundtrip.
  • What is there to do near JW Marriott Hotel Mexico City Santa Fe?
    Recommended spots to visit include Parque Zoologico de Chapultepec (7.4 mi) and Castillo de Chapultepec (8.3 mi), along with The Angel of Independence Monument (8.7 mi) and Torre Latinoamericana (10.6 mi).

Recent reviews

Superb 9.0 From 146 reviews

Exceptional 10.0
Loved it here and the staff was great! It was safe and comfy and beautiful all in one!
Avon, us3 night family trip
Very good 8.0
Watch the beds you book
Booked what was supposed to be a double room with one king and one queen bed, but got two full size beds. Nice hotel but that was disappointing. Also disappointed that I was so busy I couldn’t speak to them about that issue.
Christian, us3 night family trip
Exceptional 10.0
gorgeous
Absolutely amazing place
Andreas, us3 night family trip
Fair 4.0
Overrated hotel
The hotel is in a great area, and the staff is helpfull and friendly, but the hotel is overrated. The lights didn´t work in our room, we asked for a king bed and the gave us a doble twin bed, the weight scale didn´t work, We asked for room service and the small jam jar was used, the outlets to charge your phone didn´t work, the bed is not that confortable, so over all ir was a bad stay for a high price. You can get better service with the same rate in other 4/5 star hotels
montserrat, mx1 night romance trip
Very good 8.0
JW Marriott delivers!
Great family stay at JW Marriott Santa Fe! Location was on point and located in a nice neighborhood.
Juan, us5 night family trip
Exceptional 10.0
Excellent service
It was a great stay
luis, us2 night business trip
Good 6.0
Darkness
The room is beautiful but extremely dark, inclusive the bathroom. It was even difficult to shave = so dark. Also the shower head was not properly maintained/clean and, consequently, water was coming out from few roles. I asked to fix and didn’t happen. Also for me it's unacceptable nowadays to be charged for internet.
us2 night business trip
Very good 8.0
Good stay
Good hotel with a great location in Santa Fe and a very nice gym. The rooms are more on the basic side and look a bit outdated, but overall it’s a nice place to stay in.
Diego, us3 night business trip
Very good 8.0
Not as good as expected
The have a great executive lounge, with great service, good food selection for breakfast. Room is a decent size. Bathtub wasn’t fully clean. I don’t know if I’m going to stay there again. I expected more for the type of hotel and the price I payed.
Ricardo, us2 night business trip
Exceptional 10.0
I loved this hotel, nicest Marriott ever. I arrived late, left early, and felt a whole lot better because of the warmth and detail-orientation of the staff and the facilities. Peppermint tea bags in the room, "la bandera" of tequila-tomato-lime" in the warm and friendly bar, no nonsense, and a really comfortable room with all the facilities in great shape.
Jane, usBusiness trip

JW Marriott Hotel Mexico City Santa Fe, Mexico City, Mexico

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