Fortune Resort Grace - Member ITC Hotel Group

Photo gallery for Fortune Resort Grace - Member ITC Hotel Group

Primary image
Terrace/patio
Terrace/patio
Room
Room

Overview of Fortune Resort Grace - Member ITC Hotel Group

Fortune Resort Grace - Member ITC Hotel Group

4.0 star property
4-star hotel with 1 restaurants, connected to a shopping center, near Gun Hill

7.2/10 Good

28 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Library Bazaar, Gandhi Chowk, Mussoorie, Uttarakhand, 248179
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Dehradun (DED-Jolly Grant) - 144 min drive

About this property

Fortune Resort Grace - Member ITC Hotel Group

Fortune Resort Grace - Member ITC Hotel Group puts you 1 mi (1.7 km) from Gun Hill. Guests can indulge in massages, and Orchid serves breakfast, lunch, and dinner. This upscale hotel also features a bar/lounge, a fitness center, and a steam room. Fellow travelers love the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (4-device limit)
  • Free WiFi in rooms (4-device limit)

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Meeting room
  • Conference center (2799 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Arcade/game room
  • Spa services
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Bathroom emergency pull cord

Languages spoken

  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (4-device limit)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Orchid - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4499.5
  • New Year's Eve (31 December) Gala Dinner per child: INR 1999.5 (from 5 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 800 for adults and INR 450 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge of 50 percent of room rate

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for INR 2500.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Also known as

Fortune Grace
Fortune Grace Mussoorie
Fortune Grace Resort
Fortune Resort
Fortune Resort Grace Member ITC Hotel Group Dehradun
Fortune Resort Grace Mussoorie
Fortune Resort Grace Member ITC Hotel Group
Fortune Grace Member ITC Group Dehradun
Fortune Grace Member ITC Group
Fortune Grace Member ITC Grou
Fortune Grace Member Itc Group
Fortune Resort Grace - Member ITC Hotel Group Hotel
Fortune Resort Grace - Member ITC Hotel Group Mussoorie
Fortune Resort Grace - Member ITC Hotel Group Hotel Mussoorie

Frequently asked questions

Overall score and ratings

7.2

Good

7.4/10

Cleanliness

7.5/10

Staff & service

4.0/10

Amenities

7.0/10

Property conditions & facilities

4/10 Fair

The property needs renovation. The rooms have become quite old and flaky, and even if cleaned, they look messy. The morning breakfast staff seemed rude and tired. Staff at the reception too was quite cold, and unwelcoming.
1-night family trip
Verified Expedia guest review

6/10 Good

Mixed bag stay , seen better Fortune properties
The maintenance of property has deteriorated, lot of broken furniture and outside panels were visible. Non view rooms does not mean that people need to see LPG cylinders and garbage lying around which what the case was from our room. Lack of communication between front desk and room service as both shared contradictory information. Room service denied serving dinner in room whereas front desk stated we could order. Breakfast options were not great in first two days and service was not that great or should i say planned.
3-night trip
Verified Hotels.com guest review

8/10 Very good

It was a good experience but there is a lot of scope for improvement.
SIDDHARTH, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Anup Sharma, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Property location is very gud, but some relocation is going at my time of visit
tarun, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Raman, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed my Trip .....
It was wonderful staying in Fortune Grace hotel. The staff are really very helpful n courteous. Though the property needs an upgrade but overall it's pleasing experience. Location of the hotel is at Library Bazaar n you can reach Mall road by walking 15 minutes which is quite convenient. I would recommend this hotel for stay.........!
VIPUL, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Perfect location, Beautiful Overlook, Convenient
We had a great stay and were pleased to find such a great location with good food and friendly staff. The views are a wonderful overlook towards the Dehradun Valley and sufficient parking. We loved being able to enjoy a nice walk down Mall Road from the Ghandi Chowk entrance and enjoyed the evening stroll, feeling safe in the environment is a plus.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Clean hotel
Clean hotel and good food, but breakfast can be improved.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Ok...Can be improved.
Slow check-in and not ready to service full occupancy of hotel.
Vineet, 1-night romance trip
Verified Hotels.com guest review