Skip to main content.
All properties in Sandakan, Sabah, Malaysia
1 room, 2 adults

Sepilok Jungle Resort

2-star2 stars
Great for families

Good to know

  • Children's pool
  • Dry cleaning/laundry service
  • Free self parking
  • Free WiFi
Jalan Rambutan, Mile 14 Sepilok, Sandakan, Sabah, 90000, Malaysia

Resort with outdoor pool, near Sepilok Orang Utan Sanctuary
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Dry cleaning/laundry service
    • Free self parking
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great hotel near to Orangutans 🦧 Thank you Shasha and team for the best stay ❤️…Feb 10, 2020
  • We really liked this resort and the location was perfect right next to the fabulous Orang…Feb 6, 2020

Sepilok Jungle Resort

from NZ$57
  • Superior Room
  • Deluxe Room

What’s around Sepilok Jungle Resort

Landmarks

  • Sepilok Orang Utan Sanctuary - 2 min walk
  • Borneo Sun Bear Conservation Centre - 13 min walk
  • Rainforest Discovery Centre - 19 min walk
  • Sandakan Memorial Park - 8.9 mi / 14.4 km
  • Sandakan Rainforest Park - 12.7 mi / 20.4 km
  • Puu Jih Shih Temple - 14.2 mi / 22.9 km
  • Agnes Keith House - 15.3 mi / 24.7 km
  • Labuk Bay Proboscis Monkey Sanctuary - 15.8 mi / 25.4 km

Getting around

  • Sandakan (SDK) - 14 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 5:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite parking limited

Offsite

  • Area shuttle*

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Pool sun loungers
Working away
  • Conference space
  • Computer station
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Designated smoking areas
  • Garden
  • Television in common areas
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Banana Cafe - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Poolside Jungle Cafe - This café is located by the pool. Reservations are required.

Sepilok Jungle Resort’s small print

Also known as

  • Jungle Resort Sepilok
  • Sepilok Jungle Resort Resort
  • Sepilok Jungle Resort Sandakan
  • Sepilok Jungle Resort Resort Sandakan
  • Sepilok
  • Sepilok Jungle
  • Sepilok Jungle Resort
  • Sepilok Jungle Resort Sandakan
  • Sepilok Jungle Sandakan
  • Sepilok Resort
  • Sepilok Jungle Hotel Sandakan
  • Sepilok Jungle Resort Sandakan, Sabah, Malaysia

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Facility access costs MYR 5 per person, per day. Facilities include fitness facilities and a swimming pool.

English breakfast is offered for an extra charge of MYR 15 for adults and MYR 15 for children (approximately)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sepilok Jungle Resort

  • Does Sepilok Jungle Resort offer free cancellation for a full refund?
    Yes, Sepilok Jungle Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sepilok Jungle Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sepilok Jungle Resort?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Sepilok Jungle Resort?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Sepilok Jungle Resort?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sepilok Jungle Resort?
    You can check in from 2 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Sepilok Jungle Resort?
    Yes, Banana Cafe offers alfresco dining and garden views. Nearby restaurants include Kafeteria Sepilok (3-min walk), Banana cafe (4-min walk), and Cafeteria (4-min walk).
  • What is there to do at Sepilok Jungle Resort and nearby?
    Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a garden.

Recent reviews

Good 7.8 From 38 reviews

Exceptional 10.0
Comfortable and Clean
Even though the rooms are a little dated they are quite spacious and comfortable, the pool is great however the chairs are quite worn. The staff are very nice and helpful. In general we found it a good value for the money.
Brian, ca3 night trip
Very good 8.0
Great location next to the jungle and very close to orangutans and sun bears. Good restaurant and swimming pool. The room TV was poor and the reception said someone would look at it but no one came. The staff a bit lazy.
David, au2 night family trip
Very good 8.0
Loved the location and the whole feeling of being surrounded by nature. Would definitely recommend it. Didn't like that the tours on your little brochure had supplements for single travellers. If the tour is going anyway why charge extra for a single person? I felt it is a total con.
Jane, us3 night trip
Very good 8.0
Beautiful surroundings and excellent location for sepilok orangutan rehabilitation centre and sunbear centre. Unique setting in the jungle and comfortable rooms. Easy check in and friendly staff. Would definitely recommend!
au1 night trip
Very good 8.0
Staying here was a great experience as we were surrounded by jungle with boardwalks to the cafe where we could buy inexpensive, simple meals and take our breakfast. Simple rooms that suited the environment. Serviced to a high standard each day. Very helpful staff. It was relaxed and perfect for experiencing the Sabah jungle and very close to the Sepilok orangutan rehabilitation centre and sun bear sanctuary. We had a great few days.
gb3 night trip with friends
Exceptional 10.0
We love this place
This was our second visit here. In the 9 years since we were here last many additions and improvements have been made and we thoroughly enjoyed our trip again. The internet in the rooms got a little loopy, but was still acceptable. The general availability of Internet access was excellent overall, considering we are in the middle of a jungle!! A great feature is the proximity to the main attractions, Orangutan rehabilitation center, Sun Bear conservation and RDC rainforest discovery center. Excellent breakfast as well. We really love this place. The people off course are sweethearts.
david, ca4 night trip
Poor 2.0
dead dog feet from dining area
The place was dilapidated and completely filthy. Unbeknownst to us, the front desk closed at 6, so when we arrived for check-in we were totally lost. Ended up checking in at the restaurant thanks to the aid of our taxi driver. The worst part was while walking before breakfast, we stumbled upon a dead, almost mummified dog only feet away from the restaurant. It had obviously been there for weeks. We let staff know and they brushed it off and it seemed like they were very aware that it was. It was literally only an inch or two from the main path, and we watched staff walk by it repeatedly. It was extremely unsanitary. We checked out a day early with no refund, and were happy to lose that money if it meant not spending another night there.
us2 night trip
Very good 8.0
This property is in a good location for getting to the orangutan and sun bear rehabilitation centers. It has an interesting lay out with wooden walkways in wooded areas but much of the wood had deteriorated and was rotten in places so you need to watch your step. Even though the property seems old and in need of maintainence the pool is great and was a welcome break after a long day of travel. The resteraunt is also outstanding (but be sure to wear insect repellant since it is outdoors). Check in was the worst. After waiting for the room to be ready I was told it was ready and tried to proceed down the hall with my luggage. The hall was completely blocked with a huge pile of laundry. I pushed enough aside to make a path to my room but found the door open and that cleaning from the last guest hadn’t yet started even though it was late afternoon. Getting into the room was a long, frustrating process and the place definitely seems run down and past its prime but over all I was glad I stayed there. Seeing a monkey on my way to the pool and hearing birds throughout my stay were really nice. I recommend this place but people considering staying here should know that neither the facilities or service are top of the line.
us1 night trip with friends
Exceptional 10.0
Very big and beautiful property right next to the rainforest. We would like to come again!
us1 night family trip
Very good 8.0
Fantastic
Great service, had everything I needed.
Melody, gb1 night trip

Sepilok Jungle Resort