The Terraces Boutique Apartments

Photo gallery for The Terraces Boutique Apartments

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Pool
Infinity pool
Infinity pool
Balcony

Overview of The Terraces Boutique Apartments

The Terraces Boutique Apartments

4.5 star property
Luxury resort in Port Vila with outdoor pool and restaurant

9.2/10 Superb

100 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Rue de Wales, Port Vila, Efate
Main amenities
  • 16 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Beach towels
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
For families
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Iririki Island - 3 min drive
  • Port Vila Market - 7 min drive
  • Mele Bay - 17 min drive
  • Mele Cascades - 25 min drive

Getting around

  • Port Vila (VLI-Bauerfield) - 17 min drive
  • Airport shuttle (surcharge)

About this property

The Terraces Boutique Apartments

The Terraces Boutique Apartments is just 4.1 mi (6.7 km) from the airport and offers a shuttle (available 24 hours) for AUD 16 per person one-way. Guests can indulge in massages and enjoy regional cuisine at Mangoes Restaurant, which is open for breakfast, lunch, and dinner. An outdoor pool and a fitness center are offered, and rooms at this luxurious resort get the details right with iPod docks and premium bedding. Fellow travelers say good things about the WiFi and walkable location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 units

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:00 PM
  • Late check-in subject to availability
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8 AM - 5 PM
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

What to do

  • Yoga classes
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free pool cabanas
  • Beach towels
  • Pool loungers

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Outdoor tennis court

Languages spoken

  • English

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Mangoes Restaurant - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between AUD 7 and AUD 10 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 16 per person (one-way)
  • Credit card charges are subject to an extra charge of 3.5 percent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AUD 49.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Terraces Boutique
Terraces Boutique Apartments
Terraces Boutique Apartments Port Vila
Terraces Boutique Port Vila
The Terraces Boutique Apartments Vanuatu/Port Vila
The Terraces Apartments Vila
The Terraces Boutique Apartments Resort
The Terraces Boutique Apartments Port Vila
The Terraces Boutique Apartments Resort Port Vila

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

10/10 Exceptional

Yatish, 5-night trip
Verified Hotels.com guest review

4/10 Fair

We asked for a quite room and was given a room that backed onto a tennis court and looked put over swiming pool and entertainment area of the holiday inn playing music until past 12pm.we are also non smokers put next door to smokers so smelled the smoke a lot.Asked reception to arrange a taxi to go to airport next day this didnt turn up sent a bus instead for the same price 2000 vuv.very tired property work men dumping rubble at the end of your terrance when you are in the pool no privacy and an eye sore, this started pretty early in the morning until 5pm. 7 days eas way to long wish we woukd of done 3 like all the others did, then moved on maybe this would of made it a better holiday. We were glad to come home. On the plus side amazing veiw once you look past the holiday inn didnt realise until we got there we thought it just looked out to a lagon.
7-night romance trip
Verified Wotif guest review

8/10 Very good

6-night trip
Verified Expedia guest review

6/10 Good

Appears to be new management. Shower head not working properly and zero tv channels working.
Dale, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Julien, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely boutique property. This was our second time staying there and we enjoyed it just as much as the first time.
Monica, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

The double storey apartment was wonderful, clean and serviced daily.The bathroom was very luxurious. (Would have liked a shower cap as the shower head was from the ceiling)The staff were so friendly. Our personal pool looked lovely but was not heated so not did not swim in it (would be refreshing if weather was really hot though. Lovely chaise lounge to watch tv on. The selection of movies on the hotels hard drive was a bit hit and miss. Maybe they will look at Netflix in the future. We would recommend this property to stay in.
5-night romance trip
Verified Expedia guest review

6/10 Good

I want to write a fair review because there were good and bad things about staying at the Terraces. My husband and I stayed for 7 nights. The property itself was amazing, completely met expectations and was extremely modern, spacious, comfortable, and loads of privacy, with a beautiful view.The apartment is equipped with everything you would need, like a home away from home. If this was just a review on the apartment, it would have been 5 * However for us the staff at Mangos resort let it down majorly for us. Firstly, we were approached by a taxi driver that waits outside the resort, who wants you to take an expensive tour of the island with them. We declined for the day, the next day after we had try to take a bus outside of the apartments, the same taxi driver became aggressive with us and made us feel uncomfortable. Then when we asked the staff at the front desk for info and tours around the island, they had no info and advised they didn’t do the tour that was explained in the welcome book. That’s ok but there was no attempt to give any further advice. All the activities and islands we did, we had to organise and research ourselves, which at times was hard to get all the info, so some info/advice would have been really good.It seems the staff don’t communicate well, they seem undertrained. They messed us around with car hire and our taxi to the airport, where we nearly missed our flight. So if you want to DIY your stay with no help, it’s great!
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Spacious, clean and modern rooms. The private pools are great and the infinity pool is beautiful.
4-night family trip
Verified Expedia guest review

8/10 Very good

My comments are in the context of Vanuatu, a beautiful place with climate conditions which show little regard for the general preservation of anything material, buildings, cars ,appliances etc. If the Terraces were in say Australia for example they would be rated poorly, dishwasher didn't work , TV reception was poor, wear, tiny amenities tubes etc. However , I believe this is one of the best places to stay in Vila. If you choose not to rent a car you are quite reliant on taxis which operate from Mangoes next door. We were there for two weeks & as you develop a relationship with a taxi driver dont be surprised that fares keep going north. Always used to hire a car until I had my card debited around $400 on my return home. No explanation & no responses to emails. Avis Australia tried to help but outside there control. It appears the car may have sustained trolley damage in the airport public car park where I was instructed to leave it due to the very early flight. Never got my money out of them & vowed never to rent a car in Vila. Terraces make you quite reliant on these taxis as few buses around in the evening. Staff were lovely. Mangoes own the Terraces & have a restaurant which we visited only once as it was the worst meal in Vila during our stay & to cap it off the sweet young lady serving us could not converse & reeked of body odour. A Saturday night & virtually no one there. Not on the locals radar.
14-night family trip
Verified Expedia guest review