Guests
All properties in Newcastle-upon-Tyne, England, United Kingdom

Sleeperz Hotel Newcastle

3-star hotel with restaurant, near St. James' Park

  • Free WiFi
From
NZ$89

Image gallery

  • Superior Double Room - Guest Room
  • Superior Double Room - Guest Room
  • Superior Double Room - Bathroom
  • Family Room - Bathroom
  • Superior Double Room - Guest Room
Superior Double Room - Guest Room. Image 1 of 56.
1 / 56Superior Double Room - Guest Room
15 Westgate Road, Newcastle-upon-Tyne, NE11SE, England, United Kingdom
8.6.Fabulous.
  • Enjoyed stay but think it was quite expensive no breakfest included and room was small

    Oct 22, 2021

  • Lovely hotel well situated staff are friendly room was clean

    Oct 18, 2021

See all 378 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 98 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Coffee/tea in a common area

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Newcastle City Center
  • St. James' Park - 9 min walk
  • Sage Gateshead - 14 min walk
  • Quayside - 16 min walk
  • Gateshead Millennium Bridge - 17 min walk
  • Utilita Arena Newcastle - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Superior Double Room
  • Family Room
  • Standard Twin Room
  • Double Room, Accessible

What’s around

Landmarks

  • In Newcastle City Center
  • St. James' Park - 9 min walk
  • Sage Gateshead - 14 min walk
  • Quayside - 16 min walk
  • Gateshead Millennium Bridge - 17 min walk
  • Utilita Arena Newcastle - 17 min walk
  • O2 Academy Newcastle - 2 min walk
  • Bigg Market - 3 min walk
  • Central Arcade - 4 min walk
  • Newcastle-upon-Tyne St. Nicholas' Cathedral - 5 min walk
  • Newcastle-upon-Tyne Central Library - 5 min walk

Getting around

  • Newcastle Intl. Airport (NCL) - 15 min drive
  • Newcastle Central Station - 4 min walk
  • Manors Station - 13 min walk
  • Dunston Station - 5 min drive
  • Central Station - 2 min walk
map
See on map
15 Westgate Road, Newcastle-upon-Tyne, NE11SE, England, United Kingdom

At a glance

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Working away

  • Conference space
  • Conference space size (meters) - 2
  • One meeting room

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Sleeperz Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable depositPay at property

  • Breakage deposit: GBP 20 per stay

Optional extras

  • Breakfast costs between GBP 7.95 and GBP 9.95 for adults, and GBP 6.95 and GBP 8.95 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts Visa, Mastercard, American Express, Barclaycard, Switch, debit cards and cash.

Also known as

  • Hotel Sleeperz Newcastle
  • Sleeperz Hotel Newcastle Hotel Newcastle-upon-Tyne
  • Newcastle Hotel Sleeperz
  • Newcastle Sleeperz
  • Newcastle Sleeperz Hotel
  • Sleeperz Hotel Newcastle
  • Sleeperz Hotel Newcastle Hotel
  • Sleeperz Newcastle
  • Sleeperz Newcastle Newcastle-upon-Tyne
  • Sleeperz Hotel Newcastle Newcastle-upon-Tyne

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sleeperz Hotel Newcastle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Sleeperz Hotel Newcastle.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Sleeperz Restaurant. Nearby restaurants include Tokyo (3-min walk) and Mamma Mia (3-min walk).
8.6.Fabulous.
  • 10.0.Exceptional

    Great hotel!!

    Great, friendly, helpful staff. Hotel was kept very clean. Room was ideal size and bed was comfort, best couple of nights sleep we’ve had over the past couple of months. Close to all amenities, attractions, bars and restaurants were also a short walking distance from the hotel. The hotel was close to bus stops for short bus journey to metro centre or a bit longer journey to the Angel of the North or Dalton Park, the train station and metro station were also a short walk from the hotel. Breakfast was also value for money. Definitely recommend to family and friends!! This was our 3rd time staying at the hotel and will definitely be back again 😊

    2 night trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Would go again

    Nice cheery hotel

    2 night trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Room 220. The worst Hotel experience ever!

    I have never used Sleeperz in the past and my experience is based on my stay at the Newcastle Hotel. It has been by far the worst hotel experience ever. Greeted by a patronising and rude manager (male). I accidently booked a accesible room by accident and upon entering the hotel room I immediately felt costraphobic. It was the smallest doubler room i have ever seen with little or no natural light. The room was a odd angle the tv suited someone who was sitting on the toilet seat as it was angled completed off and was on a fixed bracket so the tv was no good. Then to my surprise I go into the bathroom and the sink is at my Knee level (I am 6ft,2). Also the bathroom was disgusting, it was clearly not cleaned to a good standard. I tried explaining to the manager my issues who quite simply turned away and bought my booking confirmation paper to say i booked this room. I asked for another accesible room. A kind lady said one sec let me check and I saw the manage whisper to her as to tell me we are fully booked. I was fuming at this point and ask for a complaint email address and I was given the expedia telephone number. The hotels staff needs re-training and this starts at the top. I have never been to a unwelcoming Hotel ever. I would highly recommend you stay away from here. The only good thing about this place is the location. £80/night I was better of on the streets or sleeping in my car!

    Mitul, 2 night trip with friends, Sep 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    👍👍

    Great price for nice fresh hotel. Parking can be difficult if arriving mid evening. Staff very friendly. Bed and pillows really comfortable. Really close to metro/train station.

    John, 1 night business trip, Sep 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Handy location

    The hotel was handy everything we were doing, it was clean & tidy and the staff were good and friendly, the air conditioning in our room was a bit noisy other than that we had a pleasant stay and will probably stay there again

    L M Inglis, 2 night trip with friends, Sep 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great trip

    The staff were the friendliest i have ever encountered.

    Philip, 3 night trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Okay experience

    It was an okey experience.

    J, 1 night trip, Aug 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Great stay lovely staff lovely room just a bit too hot

    Dale, 3 night family trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Surprising.!!!!

    Very pleasant place to stay.

    Donald, 1 night trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Needs improvements.

    Excellent location, 5 mins walk from main train station. Friendly and easy check-in. Carpet on corridor 5th floor was torn (tripped over it twice over the course of my stay) and very worn. Room fared much better. However, The window does not open, so you have to keep the air conditioning on all the time. Not very environment friendly, nor good at time when trying to sleep as it was so noisy. So it's either turn it off and sweat all night in a stuffy room or listen to it. Overall at the price paid and location, was above average, but this hotel has much better potential than it presents.

    John, 2 night trip, Aug 4, 2021

    Verified Hotels.com guest review

See all 378 reviews