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All properties in Santa Marta (and vicinity), Magdalena, Colombia

Irotama Resort

4-star Santa Marta resort with full-service spa, connected to the convention center

  • Free WiFi and free parking
From
NZ$213

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
Pool. Image 1 of 32.
1 / 32Pool
8.4.Very good.
  • It all started from the beginning: -Could not find our reservation before checking in (…

    Jun 12, 2021

  • The resort is gorgeous. A lot of amenities, however, this does not make up for the lack…

    Mar 23, 2021

See all 199 reviews

Guests rated location

Safe
Quiet
Dining options
Transport options
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 578 guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 5 outdoor pools

Feel at home

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)

What’s around

  • On the beach
  • Magdalena River - 1 min walk
  • Bello Horizonte Beach - 1 min walk
  • Zazue - 9 min walk
  • Rodadero Beach - 4.6 mi / 7.4 km
  • Blanca Beach - 6.2 mi / 10 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Bungalow, 2 Bedrooms
  • Standard Bungalow
  • Superior Room
  • Junior Suite XXI

What’s around

Landmarks

  • On the beach
  • Magdalena River - 1 min walk
  • Bello Horizonte Beach - 1 min walk
  • Zazue - 9 min walk
  • Rodadero Beach - 4.6 mi / 7.4 km
  • Blanca Beach - 6.2 mi / 10 km
  • Parque de Los Novios - 8.1 mi / 13 km
  • Mundo Marino Aquarium - 4.6 mi / 7.4 km
  • Rodadero Sea Aquarium and Museum - 6.1 mi / 9.9 km
  • University of Magdalena - 7.7 mi / 12.4 km
  • Santa Marta Theater - 8.1 mi / 13 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 11 min drive
  • Free airport shuttle
  • Free area shuttle
map

At a glance

Hotel size

  • This hotel has 578 rooms

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 1 per room (up to 33 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Water dispenser

Things to do

  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Kayaking on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Scuba diving nearby
  • Snorkeling nearby

Working away

  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 5813
  • Conference space size (meters) - 540
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 5
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Yard

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Irotama Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

IROTAMA has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Kayaking on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Scuba diving nearby
  • Snorkeling nearby

Small print

Also known as

  • Irotama
  • Irotama Resort Santa Marta
  • Irotama Santa Marta
  • Irotama
  • Resort Irotama Resort Santa Marta
  • Santa Marta Irotama Resort Resort
  • Resort Irotama Resort
  • Irotama Resort By Karisma
  • Irotama Resort Resort
  • Irotama Resort Santa Marta
  • Irotama Resort Resort Santa Marta
  • Irotama Resort
  • Irotama Resort Santa Marta
  • Irotama Santa Marta
  • Irotama Hotel Santa Marta
  • Irotama Resort Karisma Santa Marta
  • Irotama Resort Karisma
  • Irotama Karisma Santa Marta

Optional extras

Facility access costs COP 4300 per person, per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of COP 135000 per pet, per night

Policies

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Pet deposit: COP 300000 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Irotama Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking.
  • Yes, there are 5 outdoor pools and a children's pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of COP 135000 per pet, per night, and there's also a deposit of COP 300000 per stay.
  • You can check in from 4:00 PM - midnight. Check-out time is noon.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Mercure Santa Marta Emile (6-min walk), Crepes & Waffles (9-min walk), and Pizza Vomito (4.1 mi).
  • Yes, a free airport shuttle is available.
  • Have fun with onsite activities like kayaking, windsurfing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Irotama Resort also has a waterslide, a sauna, and a steam room, as well as a picnic area, a garden, and access to a nearby outdoor pool.
8.4.Very good.
  • 4.0.Fair

    SCAMMERS! Terrible service! Mediocre food.

    The resort is gorgeous. A lot of amenities, however, this does not make up for the lack of service, or scamming this resort does in order to profit their earnings. From the start of security check-in, the wait was 12min to verify our names on the list. Our family of 5 was greeted by a shortly-patient security guard, who led us to a more negligent check-in front desk clerk. Everything these days are done electronically so asking for WIFI was more than difficult. The total check-in time was over an hour (72 min). This would have been fine if the didn’t charge us for an occupancy space. We bought 2 rooms that occupied 3 people each.. there was only 5 of us. I’m not a person that usually asks for managers. But the gentleman at the desk called his manager to see if the hotel could over look this occupancy fee. NOPE. We paid the fee and continued our check-in process.. Later we received drink vouchers that only covered wine, pina colada’s or sodas.. hmm The food was less than ok.. and the servers are usually charging their cellphones, or adding extra flowers in their hair while we wait patiently for our drinks or to order. Overall, I’m sure we could find better service elsewhere. Wont return and I don’t recommend anyone to come here for their first visit to Santa Marta.

    1 night family trip, Mar 23, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible service, refused us a room becouse we did not have my 8yr old sons passport with us! They took our money and refused to refund us.

    1 night family trip, Mar 13, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    It was a good resort for the families. Even during COVID times, there were programs held for the kids, but really nothing for the adults during the day or night. The food were good, and some parts of the hotel are brand new or recently remodeled, but it was kind of boring stay

    3 night trip, Feb 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The grounds are beautiful and the resort has gorgeous paths to stroll on while looking at the beach. The staff is amazingly warm, friendly, precessional, and helpful. We stayed at the Bohíos and they were perfect. The breakfast buffet is varied and generous. My only complaint would be the prices and lack of options at the various restaurants at the resort. My husband and I are very picky travelers, and we really enjoyed our stay. We will definitely go back!

    Carol, 4 night family trip, Nov 25, 2020

    Verified Expedia guest review

  • 6.0.Good

    When I booked my room I request a king bedroom but I got a full bedroom The room is very old

    Elizabeth, 3 night romance trip, Mar 8, 2020

    Verified Expedia guest review

  • 6.0.Good

    Even if this is a good hotel, It’s not a 5 stars hotel, staff is friendly but not good at service, buffet at night is not good and overpriced, the main problem is that the prices are not properly advertised and the staff was not responsive, so we pretty much found out when we were paying. Finally at the checkout I tried to give this feedback to the person at the desk, and the response was that I should wait for the online survey to express my concerns, the least you expect from the front desk staff to pay attention to the guests opinions, specially in low season when there are bot many people at the hotel. Again, staff is friendly, just not very good with service.

    Cesar, 4 night family trip, Mar 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean....!!!!!! Well maintained.....superior service from staff.....wonderful food.....pools just sparkle...beach clean....easy access to downtown and excursions....uff...marvelous..

    Scott, 2 night family trip, Feb 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice will go back

    jannette, 1 night business trip, Feb 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everyone and everything was fantastic, totally recommended , wonderful experience. For sure I will be back !!!!

    Amparo, 4 night trip, Feb 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Service was outstanding, definitely coming back to irotama

    5 night romance trip, Feb 9, 2020

    Verified Expedia guest review

See all 199 reviews