All properties in Johor Bahru, Johor, Malaysia

KSL Hotel & Resort

4-star resort with water park, connected to a shopping center, near KSL City Mall

  • Free WiFi
From
NZ$47
  • KSL Hotel & Resort
  • Living Area
  • Water Park
  • Water Park
  • Living Area
1 / 250Living Area
7.8Good
  • Convenient as below the hotel is a shopping mall and complete facilities

    Sep 11, 2020

  • Everything is good. Worthy of your money. Thank you.

    Sep 10, 2020

See all 2,151 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) sanitization guidelines.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 904 guestrooms
  • Restaurant and bar/lounge
  • Outdoor pool
  • Water park
  • Breakfast available
  • Fitness center

Feel at home

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Television
  • Free toiletries
  • Terrace
  • Laundry facilities

What’s around

  • In Central District
  • KSL City Mall - 3 min walk
  • Angry Birds Activity Park Johor Bahru - 2.1 mi / 3.4 km
  • Johor Bahru City Square - 2.6 mi / 4.2 km
  • Johor Bahru Old Chinese Temple - 3.2 mi / 5.2 km
  • Johor Zoo - 3.3 mi / 5.3 km

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Check availability

Please enter your dates
  • Superior Room, 1 King Bed
  • Superior Triple Room
  • Deluxe Room, 1 King Bed
  • Deluxe Triple Room
  • Deluxe Twin Room
  • Superior Twin Room
  • Superior Room
  • Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)
  • Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)
  • 2 BR PREMIER (PRIVATE POOL B) 1K,1Q (Check in at D'Esplanade Residence)
  • 2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)
  • Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)
  • Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)
  • Honeymoon Room
  • Presidential Room
  • Executive Room
  • Executive Room
  • Executive Penthouse Apartment A
  • Executive Double Room
  • Premier Deluxe King B
  • Premier Deluxe King A
  • Deluxe Queen Room
  • Executive 3 Bedroom With Private Pool A
  • Executive 3 Bedroom With Private Pool B
  • Executive Penthouse 3 plus 1 Bedroom Apartment
  • Premier Duplex Apartment
  • Honeymoon Suite (Round Bed)
  • Grand Double Room
  • Executive Penthouse Apartment B
  • Executive Duplex

Location

  • In Central District
  • KSL City Mall - 3 min walk
  • Angry Birds Activity Park Johor Bahru - 2.1 mi / 3.4 km

What’s around

Landmarks

  • In Central District
  • KSL City Mall - 3 min walk
  • Angry Birds Activity Park Johor Bahru - 2.1 mi / 3.4 km
  • Johor Bahru City Square - 2.6 mi / 4.2 km
  • Johor Bahru Old Chinese Temple - 3.2 mi / 5.2 km
  • Johor Zoo - 3.3 mi / 5.3 km
  • Woodlands Checkpoint - 4.8 mi / 7.7 km
  • Sutera Mall - 8.7 mi / 14 km
  • Legoland Malaysia - 13 mi / 21 km
  • Universiti Teknologi Malaysia - 13.3 mi / 21.4 km

Getting around

  • Johor Bahru (JHB-Senai Intl.) - 33 min drive
  • Changi Airport (SIN) - 44 min drive
  • Singapore (XSP-Seletar) - 32 min drive
  • JB Sentral - 17 min drive

At a glance

Hotel size

  • This hotel has 904 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival. Check-in for the apartments and studios is based at a different location, (D'Esplanade Residence - Residence Wing).

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Sauna
  • Water park access (surcharge)
  • Waterslide
  • Pool sun loungers
  • Arcade/game room
  • Billiards or pool table

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker

Freshen up

  • Partially open bathroom
  • Shower only
  • Bidet
  • Free toiletries

Be entertained

  • LCD TV

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • In-room safe

Special features

Dining

INFUSION CAFE - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

TWILIGHT LOUNGE - This pub serves light fare only. Happy hour is offered.

Small print

Also known as

  • KSL Hotel & Resort
  • KSL Hotel & Resort Johor Bahru
  • KSL Johor Bahru
  • KSL Resort Hotel
  • KSL Hotel Resort Johor Bahru
  • KSL Hotel Resort
  • KSL Hotel & Resort Resort
  • KSL Hotel & Resort Johor Bahru
  • KSL Hotel & Resort Resort Johor Bahru

Optional extras

Buffet breakfast is offered for an extra charge of MYR 52 for adults and MYR 27 for children (approximately)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, KSL Hotel & Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at KSL Hotel & Resort.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, INFUSION CAFE. Nearby restaurants include Infusion (3-min walk), Spice Villa (4-min walk), and Soon Soon Heng Bak Kut Teh (4-min walk).
  • Recommended spots to visit include KSL City Mall (3-min walk) and Angry Birds Activity Park Johor Bahru (2.1 mi), along with Johor Bahru City Square (2.6 mi) and Johor Bahru Old Chinese Temple (3.2 mi).
7.8Good
  • 4.0Fair

    Good point: Hotel's amenities are good. I love the room that I got. Bad point: (where do I begin) 1. When I reach the check in counter, no one there & there is a notification said that check in will be done in hotel lobby (mine is the apartment). Check in counter is open at 3 pm...3 plus plus to be exact. I was already in the queue at lobby hotel. I have to walk back to the apartment lobby check in (500 metres, I'm 7 months pregnant). 2. When I got the the apartment lobby to check in, the receptionist said my room is not ready yet due to they need to sanitize. I said ok. I gave the hotel 1.5 hours for that. 3. When I came back again to check in, hotel said my booking from Expedia was not on their list. They asked me to contact Expedia to confirm my booking. 4. I got connected to Expedia agent, they said my booking was confirmed & they given me the hotel booking confirmation. 5. I went back to the check in counter. The receptionist said my booking is just received by them on that second. And again, my room is still not ready by then. Hotel has not yet done their house keeping. I said I just want to go in. I came with my 3 years old kid & parent. By far, this is the worst experience I got booking with Expedia & hotel management.

    Rahilah, 1 night family trip, Aug 29, 2020

    Verified Expedia guest review

  • 6.0Good

    They not tell us upon check in about the rule of MCO...where we have to registered if want to swim & only 1 hour is allowed...so sad about their service, not so enjoyed stay there bring our family...

    Dianah, 2 night family trip, Aug 27, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    nice hotel nice nice hotel nice hotel nice hotel nice hotel nice hotel nice nice hotelnice hotel nice hotel telhotel nice hotel nice hotel

    deans, 2 night family trip, Jul 30, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    The stay is marvellous . The apartment is very spacious and with private pool - looking forward to stay again whenever going to JB.

    1 night family trip, Jun 25, 2020

    Verified Expedia guest review

  • 8.0Very good

    The room has cigarette smell expecially the comforter.

    Chew, 1 night business trip, May 26, 2020

    Verified Hotels.com guest review

  • 6.0Good

    The wash room cleanliness keen for improvement. A lot of water stains on the shower screen

    2 night business trip, Apr 27, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    Nice

    Nice

    Mohammad Hanif, 2 night trip, Apr 20, 2020

    Verified Hotels.com guest review

  • 6.0Good

    no hot water if shower before 8AM

    2 night business trip, Apr 13, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    Overall ok, easy to access

    1 night trip, Mar 26, 2020

    Verified Expedia guest review

  • 8.0Very good

    Great room but poor wifi

    Room was great. Spacious n clean. But the Wi-Fi was really poor. Couldn't load webpages or finish watching a video.

    2 night trip, Mar 13, 2020

    Verified Hotels.com guest review

See all 2,151 reviews