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Staybridge Suites Hamilton Downtown, an IHG Hotel

Photo gallery for Staybridge Suites Hamilton Downtown, an IHG Hotel

Exterior
Indoor pool
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Overview of Staybridge Suites Hamilton Downtown, an IHG Hotel

Staybridge Suites Hamilton Downtown, an IHG Hotel

3.0 star property
3-star hotel with indoor pool, near Hamilton City Hall

8.6/10 Fabulous

955 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
Map
20 Caroline St S, Hamilton, ON, L8P0B1
Main amenities
  • Indoor pool
  • 24-hour fitness centre
  • Self parking
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Corner/local shop
  • Snack bar/deli
  • Self-serve laundry
  • Barbecue grills
For families
  • Kitchen
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

Room options

About this area

What's nearby

  • In Central Hamilton
  • FirstOntario Centre - 1 min drive
  • McMaster University - 12 min drive

Getting around

  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.) - 16 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 50 min drive
  • Aldershot Station - 8 min drive
  • Hamilton GO Centre - 11 min walk
  • West Harbour Station - 19 min walk

Restaurants

  • Tim Hortons - 2 min walk
  • Coop Wicked Chicken Hamilton - 3 min walk
  • The George Hamilton - 3 min walk
  • A&W Restaurant - 2 min walk
  • Doors Pub & Pizzeria - 3 min walk
Map

About this property

Staybridge Suites Hamilton Downtown, an IHG Hotel

When visiting Hamilton, Staybridge Suites Hamilton Downtown, an IHG Hotel is a great choice to consider. Guests can take a dip in the indoor pool, or visit the 24-hour fitness centre for a workout. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 129 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:00 AM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (up to 75 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CAD 12.50 per day)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast on weekend mornings 7:30 AM–10:30 AM
  • BBQs
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils

More

  • Limited housekeeping

Fees & policies

Refundable deposits

  • Deposit: CAD 250 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 3 per cent destination fee will be charged

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 10 per pet, per day

Parking

  • Self-parking costs CAD 12.50 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Frequently asked questions

Does Staybridge Suites Hamilton Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Staybridge Suites Hamilton Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Staybridge Suites Hamilton Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Staybridge Suites Hamilton Downtown, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Staybridge Suites Hamilton Downtown, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 75 lb per pet. There's a charge of CAD 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Staybridge Suites Hamilton Downtown, an IHG Hotel?
Yes. Self-parking costs CAD 12.50 per day.
What are the check-in and check-out times at Staybridge Suites Hamilton Downtown, an IHG Hotel?
You can check in from 3:00 PM - 2:00 AM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Staybridge Suites Hamilton Downtown, an IHG Hotel?
No, this hotel doesn't have a casino, but Flamboro Downs (20-min drive) is nearby.
What is there to do at Staybridge Suites Hamilton Downtown, an IHG Hotel and nearby?
Staybridge Suites Hamilton Downtown, an IHG Hotel has an indoor pool and a 24-hour fitness centre.
Does Staybridge Suites Hamilton Downtown, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Staybridge Suites Hamilton Downtown, an IHG Hotel like?
Staybridge Suites Hamilton Downtown, an IHG Hotel is in Central Hamilton, a short 5-minute walk from Hamilton City Hall and 5 minutes' walk from Art Gallery of Hamilton.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Amber, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Shawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deidre, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was a lovely stay. Excellent service and clean hotel.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient location, everything near by. The breakfast in the morning was great and well stocked. Diana went out of her way to help us check in early. She was kind and friendly and patient and we so appreciated her after our long journey.
Verified Expedia guest review

10/10 Exceptional

Great location in Hamilton. Secure access. Clean rooms and friendly staff. For parking, website should note that you cannot access the hotel parking before checking in. You need a room card.
Tammy-Coreen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff.
Great room, service wa exceptional.
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Expedia guest review