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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico

Hilton Puerto Vallarta Resort - All Inclusive

Upscale beachfront resort with spa, near Cruise Ship Terminal

  • Free WiFi in lobby
From
NZ$256

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  • Beach
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1 / 127Bathroom
7.2.Good.
  • Overall a good experience. The adult roof top pool with bar was a nice feature. We did…

    Apr 28, 2021

  • This Hilton was great! Amazing location with nice aminities. We had a deluxe ocean view…

    Jan 2, 2021

See all 182 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Dining options
Transport options
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 451 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools

Feel at home

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Private bathroom

What’s around

  • In South Hotel Zone
  • Cruise Ship Terminal - 9 min walk
  • La Isla - 14 min walk
  • Plaza Caracol - 18 min walk
  • Vallarta Casino - 28 min walk
  • Playa Las Glorias - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Resort View, One King Bed Room
  • Partial Ocean View, Two Double Beds Room
  • Room, 1 King Bed, Partial Ocean View (All Inclusive)
  • Deluxe Ocean View, One King Bed Room
  • Deluxe Ocean View, Two Double Beds Room
  • Junior Suite, 1 King Bed, Terrace
  • Junior Suite, 1 King Bed, Balcony
  • Junior Suite, 2 Double Beds, Balcony
  • Junior Suite Whirpool, One King Bed
  • Junior Suite Swim-Out, One King Bed
  • Junior Suite Whirpool, Two Double Beds
  • Junior Suite Ocean Front, One King Bed
  • Junior Suite Ocean Front, Two Double Beds
  • Resort View, Two Double Beds Room
  • Junior Suite Private Pool, Ocean Front, One King Bed
  • Master Suite, Ocean Front, One King Bed
  • Loft Suite, Panoramic Ocean View, One King Bed
  • Junior Suite Private Pool, Ocean Front, Two Double Beds
  • Room, 1 King Bed, Accessible, Resort View
  • Resort View Two Double Beds Room, Accesible
  • Junior Room, 2 Double Beds (Hacienda Garden)
  • Junior Suite, 2 Double Beds (Hacienda Pool)
  • Room, 2 Double Beds (Hacienda Swim Out)
  • Junior Room, 1 King Bed (Hacienda Garden)
  • Junior Suite, 1 King Bed (Hacienda Pool)
  • Junior Room, 1 King Bed, Terrace (Hacienda)
  • Room, 1 King Bed (Hacienda Swim Out)

Location

  • In South Hotel Zone
  • Cruise Ship Terminal - 9 min walk
  • La Isla - 14 min walk

What’s around

Landmarks

  • In South Hotel Zone
  • Cruise Ship Terminal - 9 min walk
  • La Isla - 14 min walk
  • Plaza Caracol - 18 min walk
  • Vallarta Casino - 28 min walk
  • Playa Las Glorias - 28 min walk
  • El Faro Lighthouse - 38 min walk
  • Bay of Banderas - 2.8 mi / 4.5 km
  • Malecon - 3 mi / 4.8 km
  • Marina Golf Club - 2.4 mi / 3.9 km
  • Camarones Beach - 2.5 mi / 4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

At a glance

Hotel size

  • This hotel has 451 rooms

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Meals are included for children 5 and younger. Additional fees apply to children 6-12 years old.
Please note: All guests staying in the "Hacienda" section of the resort must be 18 years or older and present identification at check-in.
This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (MXN 50 per night)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Playground on site

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Pillow menu
  • Premium bedding

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Hilton Puerto Vallarta Resort - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Not included
  • Room service
  • Spa/beauty facilities and services

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, KI Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Sea Fire - This poolside restaurant specializes in seafood and serves breakfast, lunch, and dinner.

La Bonita - Onsite delicatessen.

Le Delice - Overlooking the pool and garden, this restaurant serves dinner only.

Small print

Also known as

  • Hilton All Inclusive Puerto Vallarta
  • Puerto Vallarta Hilton Resort
  • Hilton Puerto Vallarta
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  • Puerto Vallarta Hilton Puerto Vallarta Resort Hotel
  • Hotel Hilton Puerto Vallarta Resort
  • Hilton Puerto Vallarta Resort Puerto Vallarta
  • Hilton Puerto Vallarta Resort All Inclusive
  • Hilton Resort
  • Hilton
  • Hilton Puerto Vallarta Resort All Inclusive
  • Hilton Puerto Vallarta
  • Hilton Puerto Vallarta Resort - All Inclusive Puerto Vallarta
  • Hilton Puerto Vallarta Resort All Inclusive
  • Hilton Resort All Inclusive
  • Hilton Puerto Vallarta All Inclusive
  • Hilton All Inclusive
  • Hilton Puerto Vallarta Resort - All Inclusive Resort
  • Hilton Puerto Vallarta Resort
  • Hilton Puerto Vallarta Resort - All Inclusive Puerto Vallarta
  • Hilton Puerto Vallarta All Inclusive
  • Hilton Puerto Vallarta All Inclusive Resort
  • Hilton Puerto Vallarta Resort All Inclusive
  • Hilton Resort Puerto Vallarta
  • Puerto Vallarta Hilton
  • Puerto Vallarta Hilton All Inclusive

Optional extras

Self parking costs MXN 50 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 200 per night (rates may vary)

Wired Internet access is available in guestrooms for MXN 9.99 (rates may vary)

Policies

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Puerto Vallarta Resort - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 50 per night.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-out is available.
  • Yes, there are 4 onsite restaurants, featuring seafood, garden views, and poolside dining. Nearby restaurants include Pizzeria La Dolce (11-min walk), La Vaca Argentina (11-min walk), and el oasis Del holi (12-min walk).
  • No, this resort doesn't have a casino, but Vallarta Casino (2-min drive) is nearby.
  • Hilton Puerto Vallarta Resort - All Inclusive has 2 outdoor pools, 2 bars, and a spa, as well as a 24-hour fitness center and a garden.
7.2.Good.
  • 2.0.Poor

    This place is disgusting. The room has a smell of sewer, the food tastes like it came from the sewer, the attitude of the staff is also sewer level. This is not worth the money at all. The whole place needs cleaning and better training for their staff. The pools have cold water and the drinks are very watered down. There are so many options in PV pick ANYWHERE ELSE!!!!

    Dan, 1 night family trip, Jan 1, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Terrible start to my vacation. Save your $ & Time

    This stay was disappointing to say the least. I also stayed at an Airbnb during this trip & in retrospect I should've stayed at the Airbnb the entire time. The issues started at check in. I rsvpd 2 nights here but at check in I was told I only rsvpd 1 night. I showed my confirmation to the rep but the she didnt care & insisted that I had only 1 night reserved. She was very unhelpful didn't offer any type of reassurance or even attempt to resolve the issue. I had to make an international call $$ & reach out to hotels.com to be the liaison between the 2 companies. But why am I doing YOUR job? Anyways, we waited in the lobby for almost an hour for her to make the room keys & it wasn't until we walked back up to the front desk & inquired about the status of the room that she said the room was ready. I think she had just forgot about us. We get to the room & it was clear that she put us in the furthest room on the resort & I don't think it was a coincidence at all, we walked past a ton of empty rooms on the way. Her name was Liz. The room/hotel/food on the Hacienda side was great. The food at the Hilton was nasty. We left the hotel a few times to get food. There are also raccoons that wander near the pools there (swim out pools too). Not a big deal for me but something guests should know. The Hacienda staff were great. Especially Juan, his customer service really saved the stay. I didnt ask for a cake but he found out it was my bday & brought 1! Just really pleasant/thoughtful!

    Oddessey, 1 night trip, Nov 15, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Property needs a lot of work for what you pay. Staff members were a hit or miss. Was not impressed at all with this resort

    Jurixia, 4 night family trip, Oct 11, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great service by front desk and staff. At the pool Gabriel gives superb service. Good place to stay and safe, they follow all safety measures. The only thing that I must say is hotel needs some maintenance. There's holes in the rooms and although the hotel is beautiful, it looks like it could have better maintenance. Food is delicious bat the buffet and the restaurants. The only negative would be a fee for room service in a all inclusive hotel?? Overall my experience was very good I would say.

    Yairo, 2 night family trip, Oct 6, 2020

    Verified Expedia guest review

  • 4.0.Fair

    We paid extra to have an unuable swimout it was rusted out with that loose concrete pieces in pool and over patio. Patio furniture filthy, the water never got pass Lukewarm.. asked them to fix all these issue it was half done. The food was subpar and the same thing served everyday. The only plus the staff was friendly and attentive... Property needs work

    MZSUGA, 3 night romance trip, Sep 2, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Service was great the people were great, however the Hilton hotel looked terrible one out of three elevators worked our sink wouldn’t drain in our room and our room smelled moldy and musty . 6 out of 10

    DannyV, 6 night family trip, Aug 14, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It was unfortunate not many things were open. They should have had a DJ outside the pool area. Staff was kindly.

    4 night trip, Jul 22, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    It’s an old rundown hotel that needs a lot of maintenance. It was overpriced the food was icky LOL however the staff did an excellent job

    Rick, 14 night romance trip, Jul 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing rooms and views of the ocean. The food is a hit and miss but overall okay. I would definitely stay there again. And it’s really close to the airport and local spots.

    Amy, 3 night romance trip, Jul 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Hotel in PV

    The staff was very friendly and accommodating. The only negative is that while i was at the hotel, they were doing maintenance on different areas which required my room to be moved twice, as well as having problems with the air conditioning control in my room.

    Leslie, 4 night family trip, Mar 17, 2020

    Verified Hotels.com guest review

See all 182 reviews