La Sultana Marrakech

Photo gallery for La Sultana Marrakech

Primary image
Outdoor pool
Pool
Outdoor pool
Suite | Terrace/patio

Overview of La Sultana Marrakech

La Sultana Marrakech

5.0 star property
Luxury hotel with spa, near Jemaa el-Fnaa

9.6/10 Exceptional

124 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
403 Rue de la Kasbah, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • In-room childcare
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service

Choose dates to view prices

About this area

What's nearby

  • In Kasbah
  • Jemaa el-Fnaa - 14 min walk
  • Majorelle Gardens - 13 min drive

Getting around

  • Menara Airport (RAK) - 12 min drive
  • Marrakech Central Station - 12 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

La Sultana Marrakech

5-star luxury hotel in the heart of Kasbah
La Sultana Marrakech is located close to Jemaa el-Fnaa, and provides an adjacent golf course, a roundtrip airport shuttle, and a rooftop terrace. Indulge in a Swedish massage, a body wrap, and aromatherapy at LA SULTANA SPA, the onsite spa. Enjoy international cuisine and a poolside location at the two onsite restaurants. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an area shuttle, and an area shuttle
  • A porter/bellhop, a 24-hour front desk, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 28 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • LCD TVs with cable channels and DVD players
  • Childcare services, ceiling fans, and daily housekeeping

Languages

Arabic, English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs only, 1 per room, up to 11 lbs)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible parking

Languages

  • Arabic
  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

LA SULTANA SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

La Sultana - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 49.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of MAD 230 for adults and MAD 115 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MAD 380 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MAD 75.0 per night

Pets

  • Pets are allowed for an extra charge of MAD 200 per pet, per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Marrakech Sultana
Sultana Marrakech Hotel
Sultana Hotel Marrakech
Sultana Marrakech
Hotel La Sultana
La Sultana Marrakech Hotel Marrakech
Sultana Hotel
La Sultana Marrakech Hotel
Hotel La Sultana
La Sultana Marrakech Hotel
La Sultana Marrakech Marrakech
La Sultana Marrakech Hotel Marrakech

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at La Sultana Marrakech?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at La Sultana Marrakech?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at La Sultana Marrakech on 27 September 2022 start from NZ$1,044, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at La Sultana Marrakech?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at La Sultana Marrakech?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of MAD 200 per pet, per day.
Is parking offered on site at La Sultana Marrakech?
Yes, there's free self and valet parking.
Is airport shuttle service offered by La Sultana Marrakech?
Yes, an airport shuttle is available. The charge is MAD 380 per vehicle one way.
What are the check-in and check-out times at La Sultana Marrakech?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at La Sultana Marrakech?
No, this hotel doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (7-min drive) are both nearby.
What is there to do at La Sultana Marrakech and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway rentals. Enjoy treatments at the spa and relax in the indoor and outdoor pools. La Sultana Marrakech also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near La Sultana Marrakech?
Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining. Nearby restaurants include Cafe Clock (7-min walk), Dar Anika Kitchen (8-min walk), and Les Jardins de la Medina (8-min walk).
What's the area around La Sultana Marrakech like?
La Sultana Marrakech is in Kasbah, a short 14-minute walk from Jemaa el-Fnaa and 10 minutes' walk from Agdal Gardens. The local area is considered central as well as being good for sightseeing.

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

8.9/10

Amenities

9.5/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

The most wonderful hotel ever.
Without a doubt the best, most beautiful hotel I have ever stayed in in my entire life. Absolutely gorgeous in every way, incredible attention to detail in both decor and service. The food is incredible as is the spa and we became friends with all of the staff. We felt like royalty as our every wish was granted during this magical stay.
Catherine, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

best experience ever!!
a magical experience. impeccable service! everyone and everything was pleasing!!
Gerald, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARRAKECH
We had an amazing stay at La Sultana. The hotel, it’s environment and the staff were all incredible.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

amazing decor, perfect service and great amenities!
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved everything about it, I would highly recommend it, if your looking for something with character.
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything for us was excellent from the arrival until the departure
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place to enjoy Morocco Riad
My room(elephant) is charming, a very good space and comfortable. It will be perfect if lighting can be a bit brighter.
CHEN YI, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

An unforgettable oasis
What an amazing place to stay. Comfortable. Great service. Great location. Lovely staff. And one of the most beautiful hotels we have ever stayed. Yes its a few dollars more than other places.....but make that booking now. You will NOT regret it. Can not recommend highly enough.
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KENNETH, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love, love, love. Beautiful property and the staff here is amazing. Breakfast was great and dinner service was just lovely with wonderful food. I was so happy they had a small gym which I used both days I stayed. La Sultana is a beautifully designed hotel in the Riad style but with modern touches and the attention to detail is exquisite. I had room 127 which was a good size and had a gorgeous bathroom.
RH, 2-night trip
Verified Expedia guest review