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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Grand Hyatt Kuala Lumpur

Luxury hotel with full-service spa, connected to the convention center, near Kuala Lumpur Convention Centre

  • Free WiFi and free parking
From
NZ$158

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9.4.Exceptional.
  • Worse hotel experience. We encountered a very rude staff member as we checked in. The…

    Feb 19, 2019

  • Super central with the Petronas Towers a short walk away. We stayed here for 5 nights and…

    Sep 15, 2018

See all 796 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Walkable
Safe
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 411 guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower

What’s around

  • In Kuala Lumpur City Centre
  • Kuala Lumpur Convention Centre - 2 min walk
  • Petronas Twin Towers - 8 min walk
  • Pavilion Kuala Lumpur - 9 min walk
  • Kuala Lumpur Tower - 20 min walk
  • Petaling Street - 32 min walk
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed (Tower View)
  • Room, 1 King Bed (Tower View)
  • Room, 2 Twin Beds (Tower View)
  • Club Room, 1 King Bed
  • Club Twin Room
  • Grand, Deluxe Room, 1 King Bed
  • Grand Room, 1 King Bed
  • Grand Twin Room
  • Room, 1 King Bed, Garden View
  • Club Room, 1 King Bed, Garden View
  • Grand Suite (Tower View)
  • Grand, Suite
  • Club Room, 1 King Bed (Tower View)
  • Club Twin Room (Tower View)
  • Suite (Diplomat)
  • Grand, Executive Suite
  • Club Room, 1 King Bed (Deluxe)
  • Club Deluxe Room, 1 King Bed (Tower View)
  • Suite, 1 King Bed, Garden View

Location

  • In Kuala Lumpur City Centre
  • Kuala Lumpur Convention Centre - 2 min walk
  • Petronas Twin Towers - 8 min walk

What’s around

Landmarks

  • In Kuala Lumpur City Centre
  • Kuala Lumpur Convention Centre - 2 min walk
  • Petronas Twin Towers - 8 min walk
  • Pavilion Kuala Lumpur - 9 min walk
  • Kuala Lumpur Tower - 20 min walk
  • Petaling Street - 32 min walk
  • Merdeka Square - 34 min walk
  • Central Market - 32 min walk
  • Thean Hou Temple - 4.4 mi / 7.1 km
  • Batu Caves - 9.6 mi / 15.4 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 54 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Raja Chulan Station - 8 min walk
  • KLCC Station - 11 min walk
  • Bukit Nanas Station - 14 min walk

At a glance

Hotel size

  • This hotel has 411 rooms
  • This hotel is arranged over 39 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (MYR 25 per day)
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Water dispenser

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free pool cabanas
  • Pool sun loungers

Working away

  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 45370
  • Conference space size (meters) - 4215
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Height-adjustable showerhead
  • Grab bar - in bathtub
  • Accessible bathtub

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

ESSA Spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Small print

Also known as

  • Grand Hyatt Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel
  • Kuala Lumpur Grand Hyatt
  • Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs MYR 25 per day

Rollaway beds are available for MYR 100.0 per night

Buffet breakfast is offered for an extra charge of MYR 108 for adults and MYR 54 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8:00 AM to 8:00 PM.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Hyatt Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, Malaysian cuisine, and pool views. The dining venue will be unavailable from September 9 2020 to June 1 2021 (dates subject to change). Nearby restaurants include Tujo (3-min walk), Ten Japanese Fine Dining (4-min walk), and Sushi Oribe (4-min walk).
  • Grand Hyatt Kuala Lumpur has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness center.
9.4.Exceptional.
  • 10.0.Exceptional

    View

    Amazing view facing klcc

    Raina Azene, 2 night trip, Apr 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Pleasant stay! Definitely will come again.

    1 night family trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolutely wonderful!

    Absolutely wonderful!

    Mark, 1 night family trip, Jan 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel

    WAI LEONG, 1 night family trip, Jan 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Stayed in Deluxe room twin tower view. Amazing view with big windows but toilet doesn't have any blackout curtains. Room gets pretty bright in the morning as sunlight coming through the wash room, other than that it was pleasant stay.

    2 night trip, Dec 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Unforgettable Experience!

    Nothing short of amazing! Well deserved 5 star hotel. The staffs are very friendly as each one of them nvr failed to respond with a greeting. They made the experience from great to amazing with their aura of hospitality and joy which resonated throughout our stay. Full credits to Mr Izhar the Angelic Tenor Singer from Thirty8 restaurant which gave the most creative and beautiful rendition of Adele’s Happy Birthday song during our dinner in one of the most scenic views of KL. Give that man a mic and a stage!

    1 night trip, Dec 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    review

    was happily surprised with rm200 worth of complimentary lunch at check-in. loved the breakfast buffet the next day. comfy beds. clean room. checked out at 1pm. happy with my stay. tq.

    1 night trip, Dec 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    comfy hotel room with great services . too bad other facilities is not available due to CMCO

    Lydiana, 1 night romance trip, Dec 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    All staffs greet and welcome guest with a smile

    The staff gave me a free upgrade to tower view room upon request, as the view of the garden view rooms is different from the photos provided.

    ng, 1 night trip, Dec 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff went above and beyond to rectify a minor cleanliness issue.

    3 night family trip, Nov 10, 2020

    Verified Expedia guest review

See all 796 reviews