Grand Hyatt Kuala Lumpur

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Overview of Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Kuala Lumpur Convention Centre

9.3/10 Superb

996 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
The price is $226
Price available on 06/06/2022
Map
12 Jalan Pinang, Kuala Lumpur, 50450
Main amenities
  • 411 guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Kuala Lumpur Convention Centre - 2 min walk
  • Suria KLCC Shopping Centre - 6 min walk
  • KLCC Park - 6 min walk
  • Petronas Twin Towers - 8 min walk
  • Pavilion Kuala Lumpur - 9 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Berjaya Times Square - 19 min walk
  • Petaling Street - 32 min walk
  • Merdeka Square - 34 min walk
  • Kuala Lumpur Forest Eco Park - 2 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur International Airport (KUL) - 51 min drive
  • Kuala Lumpur Station - 5 min drive
  • Kuala Lumpur Titiwangsa Station - 6 min drive
  • Kuala Lumpur KTM Komuter Station - 6 min drive
  • Raja Chulan Station - 8 min walk
  • KLCC Station - 11 min walk
  • Bukit Bintang Station - 13 min walk

About this property

Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur offers a great location, putting you within just a 10-minute walk of Suria KLCC Shopping Centre and KLCC Park. Guests can visit the spa to be pampered with massages, aromatherapy, or reflexology, and JP teres, one of 3 restaurants, serves Malaysian cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and an outdoor pool, and rooms at this luxurious hotel get the details right with rainfall showerheads and pillow menus. Fellow travelers love the location and comfortable guestrooms. Public transportation is just a short walk: Raja Chulan Station is 8 minutes and KLCC Station is 11 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 411 rooms
  • Arranged over 39 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (MYR 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Water dispenser

Taking the kids

  • Children stay free
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

Working away

  • Business center
  • 13 meeting rooms
  • Computer station
  • Conference space (45370 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Height-adjustable showerhead
  • Grab bar in bathtub
  • Accessible bathtub

Languages spoken

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

ESSA Spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 115 for adults and MYR 58 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MYR 100.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs MYR 25 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Children under 15 years old are not allowed in the fitness facility without adult supervision
  • Guests under 16 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

9.3

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Kenneth, 1-night trip
Verified Hotels.com guest review

6/10 Good

Decent with good connectivity.
Decent room n the prices very reasonable. The room is pretty basic n coffee sachets was given instead of a Nespresso machine.
Joyce, 3-night trip
Verified Hotels.com guest review

6/10 Good

Grand Hyatt Hotel room a bit old
Hotel location is great. Near to KLCC, others shopping mall. Breakfast no suitable for my family. All the Egg series to hard to eat😂, choice not must, for kid only milk, porridge, bread. Room condition old. Bathroom hose broken, sofa and bed tear off. After wakeup, my kid and myself body get red dot. Don’t know what is that. Hope my experince share can help you all.
Lim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel with amazing views
Lovely hotel with amazing views in a fantastic location with the friendliest staff, all so helpful. We used the pool area a lot which was fantastic.
Graeme, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Yoke mui, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jimmy Yau, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

KAH ZIE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yee ven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Annoying
I was banned Grand Hyatt but due to benefit for relocation by hotel.com, so I just took it. My last year complaint was no action taken. it’s still remain the same. don’t request for a review if you don’t want to take action.
Expedia, 1-night family trip
Verified Hotels.com guest review