Guests
All properties in Cuenca, Azuay, Ecuador

Hotel Victoria

Riverfront hotel in Downtown Cuenca with restaurant and bar/lounge

  • Free English breakfast, free WiFi, and free parking
From
NZ$121

Image gallery

  • Reception
  • Reception
  • Romantic Suite, 1 King Bed - Living Area
  • In-Room Dining
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1 / 65Reception
Calle Larga 6-93 Y Borrero, Cuenca, 10104, Azuay, Ecuador
9.6.Exceptional.
  • Historic building right in the center of old town. Rooms completely refurbished.…

    Aug 25, 2021

  • Loved the location...an easy walk to parks,restaurants, transportation, and shopping. It…

    Jul 19, 2021

See all 39 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Safe
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 23 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Business center
  • Airport shuttle
  • Terrace

For families

  • Private bathroom
  • Number of living rooms
  • Separate sitting area
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Downtown Cuenca
  • Inter-American Center of Popular Arts - 1 min walk
  • Museum of the Aboriginal Cultures - 2 min walk
  • Las Conceptas Museum - 3 min walk
  • Puente Roto - 4 min walk
  • Museum of the Canari Identity - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Single Room
  • Triple Room
  • Romantic Suite, 1 King Bed
  • Standard Double or Twin Room, 2 Double Beds, Accessible

What’s around

Landmarks

  • In Downtown Cuenca
  • Inter-American Center of Popular Arts - 1 min walk
  • Museum of the Aboriginal Cultures - 2 min walk
  • Las Conceptas Museum - 3 min walk
  • Puente Roto - 4 min walk
  • Museum of the Canari Identity - 5 min walk
  • Sombrero Museum - 5 min walk
  • Manuel Agustin Landivar Museum - 7 min walk
  • Calderon Park - 7 min walk
  • Esqueletologia Museum - 8 min walk
  • Cuenca Municipal Planetarium - 8 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive
  • Airport shuttle (surcharge)
map
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Calle Larga 6-93 Y Borrero, Cuenca, 10104, Azuay, Ecuador

At a glance

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-3 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available on request)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free English breakfast daily
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Iron/ironing board (on request)
  • Washer/dryer

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms

Things to enjoy

  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Plasma TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

El Jardin - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10.00 per vehicle (one-way)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children between the ages of 5 and 12 costs USD 5.00

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards.

Also known as

  • Hotel Victoria Cuenca
  • Victoria Cuenca
  • Hotel Victoria Hotel
  • Hotel Victoria Cuenca
  • Hotel Victoria Hotel Cuenca

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Victoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets stay free.
  • You can check in from 2 PM - 3 AM. Check-out time is noon.
  • Yes, El Jardin offers garden views. Nearby restaurants include Fondue Garden (3-min walk), Kamaq Gastro Arte & Cultura (3-min walk), and Cuchi Suco BBQ Pit (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 10.00 per vehicle one-way.
  • Have fun during the warmer months with activities nearby such as cycling. Hotel Victoria also has a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    The property has a great location, just above the river that traverses the city and within walking distance of the historic core of Cuenca. The breakfast served in the restaurant is outstanding. The staff was very helpful in setting up our day trips to Ingapirca and the Parque Nacional Cajas, as well as arranging our transportation to Saraguay. My only criticism is that there are few hooks in the bathroom to hang clothes while bathing.

    4 night trip with friends, Jul 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel Victoria was fabulous -- great location in Old Town Cuenca, beautiful furnishings, professional and friendly staff, delicious breakfast in the downstairs restaurant, reasonably priced. Incredible view of the city from my room. Highest recommendation.

    1 night trip, May 12, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great place

    It was a very nice hotel and in a great location.

    MATTHEW, 3 night trip, May 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent choice in Cuenca!

    Perfect central location, free parking, lush garden, rooms and dining overlooking the river. Old-world style, modern comforts. Great on-site restaurant with good-value and high quality daily 3-course specials.

    Tina, 3 night trip, May 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Mr Daniel Miller

    Hotel Victoria is an outstanding, historical hotel above Tomebamba River and 4 blocks from Parque Calderon in El Centro. Great location! Restaurant food and very good and service outstanding. Highly recommended.

    Daniel, 7 night trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful Hotel in a very nice location. Great Staff.

    2 night family trip, Mar 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I will definitely go back to this hotel! Such a lovely place with walking distance to great restaurants and shops!

    Laura, 2 night family trip, Dec 21, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Excelente servicio, buena ubicación y muy bonitas instalaciones propias de un hotel de sus características.

    Rogelio, 2 night trip with friends, Mar 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Location was wonderful with the city center within easy walking distance on level ground. We were pleased with the restaurant with good menu and well prepared food. Staff was always courteous and concerned that we were pleased. One thing of note is that we were not allowed to leave our waiter's tip on a credit card. We had to leave the tip in cash. This was the case in many establishments in Ecuador. Bring plenty of tip money with you as it is sometimes difficult to break large US bills while in Ecuador.

    5 night trip with friends, Jan 27, 2020

    Verified Expedia guest review

  • 6.0.Good

    This hotel has a beautiful lobby and restaurant. But you have to be lucky to get a nice room. All room.are different. Manu of them are terrible. My first one was cold, I asked for another instead. The 2nd one worst than the one before.. this time too warm.. I felt like in a sauna. Both or them without plugs to charge cell phones or similar. Finally after a terrible night they gave a nice room, with nice view and good weather. Next time I will look for another hotel in Cuenca. Any ways the staff were very polite and frienly.

    JuanCarlos, 2 night trip, Jan 15, 2020

    Verified Expedia guest review

See all 39 reviews