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Hotel Green Plaza Hakuba

Photo gallery for Hotel Green Plaza Hakuba

Exterior
Standard Room Maisonette Type, Non Smoking | In-room safe, free WiFi
Standard Room Japanese-Western Style, Non Smoking  | In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi

Overview of Hotel Green Plaza Hakuba

Hotel Green Plaza Hakuba

3.5 star property
3.5-star ski-in/ski-out hotel with ski storage, near Hakuba Valley Ski Area

8.0/10 Very good

54 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • 24/7 front desk
Map
12860-1 Chikuniotsu, Kitaazumigun, Otari, Nagano-ken, 399-9422

Room options

About this area

Getting around

  • Toyama (TOY) - 90 min drive
  • Chikuni Station - 10 min drive
  • Nakatsuchi Station - 16 min drive
  • Hakuba Station - 19 min drive
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • Hakuba Brew Pub - 12 min drive
  • Gravity Worx - 13 min drive
  • Tottsuan - 13 min drive
  • YAMAYA - 13 min drive
  • Miyama - 14 min drive

About this property

Hotel Green Plaza Hakuba

With ski-in/ski-out access, Hotel Green Plaza Hakuba allows you more time for snowboarding, snow tubing and sledging. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights include a hot tub, a sauna and a garden. Skiers will appreciate access to ski storage, rentals and lessons. Fellow travellers like the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 257 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 7 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Free train station shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Coffee shop

Travelling with children

  • Supervised childcare (surcharge)

What to do

  • Sledging
  • Hot springs
  • Karaoke
  • Shopping

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Ski equipment hire
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Arcade/games room
  • Hot tub
  • Sauna

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Ski

  • Ski-in/ski-out access
  • Snowboarding
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Snow tubing
  • Ski lifts nearby
  • Ski runs nearby
  • Ski area nearby

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Children & extra beds

  • Supervised childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards. Cash is not accepted.

Also known as

Green Plaza Hakuba
Green Plaza Hakuba Otari
Green Plaza Hotel Hakuba
Hakuba Green Plaza
Hakuba Green Plaza Hotel
Hotel Green Plaza Hakuba
Hotel Green Plaza Hakuba Otari
Hotel Green Plaza Hakuba Japan/Nagano Prefecture - Otari-Mura
Hotel Green Plaza Hakuba Hotel
Hotel Green Plaza Hakuba Otari
Hotel Green Plaza Hakuba Hotel Otari

Frequently asked questions

Is Hotel Green Plaza Hakuba currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Hotel Green Plaza Hakuba offer free cancellation for a full refund?
Yes, Hotel Green Plaza Hakuba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Green Plaza Hakuba?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Green Plaza Hakuba?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Green Plaza Hakuba?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Green Plaza Hakuba?
You can check in from 3 PM - 7 PM. Check-out time is 10 AM.
What is there to do at Hotel Green Plaza Hakuba and nearby?
Have fun with on-site winter activities such as snowboarding, snow tubing and sledging. Additional recreation on-site includes hot springs. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and an arcade. Hotel Green Plaza Hakuba also has a garden.
Are there restaurants at or near Hotel Green Plaza Hakuba?
Yes, there are 2 on-site restaurants. Nearby restaurants include Hakuba Brew Pub (6.3 mi), Gravity Worx (7.9 mi) and Tottsuan (8.5 mi).
What's the area around Hotel Green Plaza Hakuba like?
Hotel Green Plaza Hakuba is located a short 1-minute walk from Hakuba Valley Ski Area.

Overall score and ratings

8.0

Very good

8.1/10

Cleanliness

8.3/10

Staff & service

7.5/10

Amenities

7.7/10

Property conditions & facilities

7.3/10

Eco-friendliness

2/10 Poor

The property is not safe during COVID-19. It requires half-board, and continues to serve its meals indoors, via a buffet. Yes, they include disinfectant at the tables and provide people with plastic hand-coverings, but numerous studies show this is not enough and buffets are some of the most dangerous venues to contract COVID. They denied my request to eat meals in my room. In addition, the hotel does not adequately enforce mask usage -- many guests wear their masks below their nose and, in the ski locker room, are entirely maskless. Even worse, they still operate a smoking room where some guests huddle together in a small room and smoke cigarettes...during COVID!
3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

This is such a great place to ski/snowboard. The hotel is great and has a lot of space, theirs a lot to do in the hotel also besides being outside in the snow. The onsen and massage is great also and add the breakfast and dinner to your stay, you won’t regret it! It’s very peaceful and relaxing and we enjoy coming here. Can’t wait to come back!
Jessica, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

Slopeside
Skiing was awesome and this hotel is slopeside, so that’s the key selling point for me. It is also unique and nice inside the hotel plus the onsen is great. My room was a bit dingy and dated, but seemed clean. Downside is that it a bus ride away from literally any other biz or hotel, so you are limited to the hotel for food or whatever else you need. The hotel food is really pretty bad, so this was a significant downside.
Adam, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Perfect location in the ski slopes and an impressive looking hotel
5-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel Green Plaza Hakuba sits at the foot of the Cortina ski resort, which makes it a perfect ski in-and-out situation. The room had two single beds, and space for three futon with a max capacity of 5 persons. However, it was a perfect roomy space for my friend and I. Room was very clean, with a great view of the slope. It was a lot of fun to sit on the windowsill and watch the snow plows. The room had an assortment of glassware/cups and comes with a fridge, which is useful because there isn't much around the hotel itself to eat. Restaurant- nice buffet style dinner and breakfast (7-9am) . Be wary that breakfast time can be a bit busy/crowded if you come around 8am. Both meal times offered a good variety of western and Japanese food and was delightful. The beef stew was especially awesome. There is no notice on their site stating no tattoos allowed in the onsen (also boasts a great view of the ski slopes), but there was a sign posted outside the onsen itself. I disregarded it, as there were only Chinese in the baths and no one seemed to mind. It's a nice onsen, excluding that no tattoo sign. Staff are very kind, and when we were there, there were staff speaking Japanese, English, and Chinese. Tamura-san was very prompt with email replies. All in all, a lovely stay for a good price for convenience, cleanliness, and amenities.
YJ, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Phenomenal Hotel But Need Better Pillows
Overall, this hotel is excellent! It is directly off the slopes at Cortina and offers a number of amenities. The beds were a bit of a disappointment, particularly the pillows were very uncomfortable. However, with a number of amenities offered and its great location, this hotel is excellent.
Andrew, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

BT
Great location for skiing. Need more food options.
bryan, 3-night romance trip
Verified Hotels.com guest review