Kobe City Gardens Hotel

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Overview of Kobe City Gardens Hotel

Kobe City Gardens Hotel

3-star property
Chuo Ward hotel in city center

8.0/10 Very good

80 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Laundry facilities
  • 24/7 front desk
The price is NZ$106
Price available on 10/10/2022
4-7-18 Aoicho Chuo-ku, Kobe, Hyogo-ken, 650-0025
Main amenities
  • Daily housekeeping
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Chuo Ward
  • Kobe Harborland - 5 min drive
  • Meriken Park - 5 min drive
  • Hanshin Koshien Stadium - 34 min drive
  • Nizigen Nomori Park - 32 min drive
  • Arima Hot Springs - 32 min drive
  • Akashi Kaikyo Bridge - 23 min drive

Getting around

  • Kobe Airport (UKB) - 17 min drive
  • Itami Airport (ITM) - 49 min drive
  • Kansai Intl. Airport (KIX) - 70 min drive
  • Kobe Station - 4 min walk
  • Kobe Minatogawa Station - 14 min walk
  • Kobe Hyogo Station - 20 min walk
  • Kosokukobe Station - 5 min walk
  • Nishimotomachi Station - 10 min walk
  • Okurayama Station - 10 min walk


  • Rai Rai - 4 min walk
  • Ganko - 4 min walk
  • Kazokutei - 4 min walk
  • Kikusui - 4 min walk
  • Koku - 5 min walk

About this property

Kobe City Gardens Hotel

3-star hotel in the heart of Chuo Ward
Kobe City Gardens Hotel provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), tour/ticket assistance, and luggage storage
  • A computer station, a 24-hour front desk, and an elevator
Room features
All guestrooms at Kobe City Gardens Hotel boast perks such as air conditioning and bathrobes, in addition to amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with hydromassage showers and bidets
  • 24-inch flat-screen TVs with digital channels
  • Coffee/tea makers, heating, and daily housekeeping


Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Filipino, French, German, Italian, Japanese, Korean, Russian, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 56 rooms


  • Check-in time from 3 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Covered onsite self parking (JPY 1100 per night; includes in/out privileges)

Other information

  • Designated smoking areas

Property amenities

Working away

  • Computer station


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • Elevator
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance


  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish
  • Thai

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Smartphone with 4G LTE data speed, unlimited free calls and unlimited data usage
  • Phone
  • Electrical adapters/chargers


  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of JPY 1000 (subject to availability)


  • Covered self parking costs JPY 1100 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, mobile payments and cash.

Also known as

Hotel Kobe Shishuen
Hotel Shishuen
Kobe Shishuen
Kobe City Gardens Hotel
Kobe City Gardens
Shisyuen Hotel Kobe
Kobe City Gardens Hotel Kobe
Kobe City Gardens Hotel Hotel
Kobe City Gardens Hotel Hotel Kobe

Frequently asked questions

Does Kobe City Gardens Hotel offer free cancellation for a full refund?
Yes, Kobe City Gardens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kobe City Gardens Hotel?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Kobe City Gardens Hotel on 10 October 2022 start from NZ$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kobe City Gardens Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kobe City Gardens Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Kobe City Gardens Hotel?
Yes. Self parking costs JPY 1100 per night.
What are the check-in and check-out times at Kobe City Gardens Hotel?
You can check in from 3 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of JPY 1000 (subject to availability). Contactless check-out is available.
Are there restaurants at or near Kobe City Gardens Hotel?
Yes. Nearby restaurants include Rai Rai (4-min walk), Ganko (4-min walk), and Kazokutei (4-min walk).
What's the area around Kobe City Gardens Hotel like?
Kobe City Gardens Hotel is in Chuo Ward, a short 5-minute walk from Kosokukobe Station and 13 minutes' walk from Kobe Anpanman Children's Museum & Mall.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Enjoyed my stay
Nice average hotel for an overnight stay. There are good parking options around it. Dining is also easy with nice options available. Good value for money
William, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nice staff! very good location! will come back again!
tuan, 5-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and Clean room was a little bigger than most business hotels
2-night trip
Verified Expedia guest review

8/10 Very good

4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Well located
The hotel is conveniently located near the JR Kobe station. The twin room is of reasonable size.
tak hung, 5-night romance trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Basic hotel; no-frills
I was looking for convenient and inexpensive hotel. This hotel is basic and fairly standard as business hotels go. There’s no breakfast but free coffee . The Wi-Fi is free and it works well. It’s quiet and only five minutes from Kobe station. You can find cheaper but it’s convenient for all the main locations in the city. Turn left at the exit to Kobe Station. In the distance you can see a huge “Toyoko INN” sign. It’s nothing to write home about but there’s nothing to complain about either.
Russell, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Conveniant hotel close to trainstation
We only stayed one night at this hotel. I found the room and bathroom very small, even for japanese standards. However, it was very close to the Kobe train station, which made it very practical.
Verified Ebookers guest review

8/10 Very good

Good stay for business
Stayed for 3 nights for a conference. Loved how it is in close proximity to both Okurayama Station and Kobe station.
Verified Hotels.com guest review