21c Museum Hotel Cincinnati

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Overview of 21c Museum Hotel Cincinnati

UNESCO Sustainable Travel Pledge

21c Museum Hotel Cincinnati

4.5 star property
Luxury hotel with spa, near Great American Ball Park

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
609 Walnut St, Cincinnati, OH, 45202
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • UNESCO Sustainable Property
For families
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cincinnati
  • Great American Ball Park - 11 min walk
  • Paul Brown Stadium - 19 min walk
  • Newport Aquarium - 25 min walk
  • University of Cincinnati - 39 min walk
  • Duke Energy Convention Center - 2 min drive
  • Heritage Bank Center - 4 min drive
  • Hard Rock Casino Cincinnati - 5 min drive
  • Newport on the Levee - 6 min drive
  • Cincinnati Zoo and Botanical Garden - 12 min drive
  • Xavier University - 12 min drive

Getting around

  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field) - 13 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 17 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 33 min drive
  • Cincinnati Union Terminal - 4 min drive

About this property

21c Museum Hotel Cincinnati

4.5-star luxury hotel in the heart of Downtown Cincinnati
You can look forward to a rooftop terrace, dry cleaning/laundry services, and a bar at 21c Museum Hotel Cincinnati. Indulge in a massage, a facial, and a body treatment at the onsite spa. The onsite restaurant, Metropole, features brunch. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • An elevator, massage treatment rooms, and a gift shop
  • Smoke-free premises, wedding services, and a computer station
  • Guest reviews speak well of the helpful staff and location
Room features
All 156 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Egyptian cotton sheets and free rollaway/extra beds
  • Designer toiletries and hair dryers
  • HDTVs with premium channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 156 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 39.00 per night; includes in/out privileges)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast on weekday mornings (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's games
  • Toys

Working away

  • 24-hour business center
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 156 buildings/towers
  • Built in 1912
  • ATM/banking
  • Rooftop terrace
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free rollaway/extra bed

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.

Dining

Metropole - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Breakfast costs between USD 15 and USD 30 per person (approximately)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Valet parking costs USD 39.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

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Frequently asked questions

Does 21c Museum Hotel Cincinnati offer free cancellation for a full refund?
Yes, 21c Museum Hotel Cincinnati does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at 21c Museum Hotel Cincinnati?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Cincinnati on 8 October 2022 start from NZ$405, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at 21c Museum Hotel Cincinnati?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at 21c Museum Hotel Cincinnati?
Yes, pets are welcome. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at 21c Museum Hotel Cincinnati?
Yes. Valet parking costs USD 39.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at 21c Museum Hotel Cincinnati?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at 21c Museum Hotel Cincinnati?
No, this hotel doesn't have a casino, but Hard Rock Casino Cincinnati (11-min walk) is nearby.
What is there to do at 21c Museum Hotel Cincinnati and nearby?
21c Museum Hotel Cincinnati has a spa and a 24-hour fitness center.
Are there restaurants at or near 21c Museum Hotel Cincinnati?
Yes, there's an onsite restaurant, Metropole. Nearby restaurants include Skyline Chili (3-min walk), Knockback Nats (3-min walk), and Boi Na Braza (4-min walk).
What's the area around 21c Museum Hotel Cincinnati like?
21c Museum Hotel Cincinnati is in Downtown Cincinnati, a short 7-minute walk from Duke Energy Convention Center and 11 minutes' walk from Hard Rock Casino Cincinnati. Travelers say this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.5/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

2/10 Poor

Horrible, would not consider this a luxury hotel
I guess you’re just paying for the name and the art maybe? This stay was horrible. Our room got so hot, we realized the air conditioning wasn’t working and they couldn’t fix it, so we had to pack up after 1 night and switch rooms. Definitely not anything luxurious or 5-star to justify the price. The coffee maker was extremely loud, we had issues with the toilet not flushing (they did come fix it right away), beds are hard, sheets are rough, nothing soft at all. The walls in the hallway need painted. There was no type of room service or any breakfast. They said we could only get room service from 5 pm-10 pm. No one working there seemed to even care about all the issues we were having.
Amy, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Megan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Probably Would Not Stay Here Again.
It is kind of strange, however the hotel already feels old and I have a hard time qualifying this a 4 star or above hotel. Pros : Location, Museum, Block Out shades work well Cons: All drains in the bathroom drained slowly (shower turns into a bath it is so slow), bathroom water had a slimy feel to it, little trash cans, lighting could be better, beds and pillows are not comfortable, weekend revelries from surrounding businesses infiltrate the hotel and interrupt sleep, restaurant was so so, need more or better power outlet options, most staff were friendly but there was one at the front desk that was indifferent and acted like his head was going to explode when I asked to update the card they had on file and the in room coffee did not provide a spoon or swizzle stick to stir coffee. Overall, there are better options at a lower price in Cincy and I have stayed at most of them.
Veronika, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight for Steelers-Bengals Game
Front desk staff was amazing and went above and beyond to make our stay a pleasant one. Location is fantastic and close to everything. This was our second time visiting the 21c in Cincinnati and certainly won't be our last. After dinner we stopped in Metropole for dessert and a nightcap and it did not disappoint. Customer service at both the hotel and restaurant was outstanding.
Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Check in was a breeze. The staff went above and beyond to assist us. They were always courteous and polite. The room was spacious and comfortable. Close to the trolley making travel easier. The only thing that I could complain about was having to call for ice, and that was very insignificant for this stay. I would definitely stay there again!
Mary, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
Clean hotel, but low water pressure made shower very frustrating
Brian, 1-night trip
Verified Hotels.com guest review