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All properties in Xalapa (and vicinity), Veracruz, Mexico

Hotel Imperial

3-star hotel with restaurant, near Juarez Park

  • Free continental breakfast and free WiFi

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  • Hotel Imperial
  • Hotel Imperial
  • In-Room Dining
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  • Hotel Imperial
Hotel Imperial. Image 1 of 31.
1 / 31Hotel Imperial
9.4.Exceptional.

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 34 smoke-free guestrooms
  • Restaurant
  • Business center
  • Meeting room
  • Multilingual staff
  • Wedding services

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Iron/ironing board
  • Cable TV service

What’s around

  • Juarez Park - 21 min walk
  • Xalapa Gallery of Contemporary Art - 13 min walk
  • University of Latin America - 14 min walk
  • Los Berros Park - 15 min walk
  • San Jose Church - 15 min walk
  • Xalapeno Stadium - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard One Double Bed
  • Room
  • Standard Triple Room, 3 Twin Beds
  • Basic Single Room

Location

  • Juarez Park - 21 min walk
  • Xalapa Gallery of Contemporary Art - 13 min walk
  • University of Latin America - 14 min walk

What’s around

Landmarks

  • Juarez Park - 21 min walk
  • Xalapa Gallery of Contemporary Art - 13 min walk
  • University of Latin America - 14 min walk
  • Los Berros Park - 15 min walk
  • San Jose Church - 15 min walk
  • Xalapeno Stadium - 16 min walk
  • Paseo de los Lagos Park - 21 min walk
  • Xalapa Cathedral - 21 min walk
  • El Agora - 22 min walk
  • Diego Rivera Gallery - 22 min walk
  • Interactive Museum of Xalapa (MIX) - 1.3 mi / 2.1 km

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 74 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 13 min drive
  • Xalapa Station - 11 min drive

At a glance

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 55 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant

Working away

  • Business center
  • One meeting room

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Television in common areas

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Special features

Dining

Palatino - This family restaurant serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hotel Imperial Xalapa
  • Imperial Xalapa
  • Hotel Imperial Hotel
  • Hotel Imperial Xalapa
  • Hotel Imperial Hotel Xalapa

Optional extras

Pets are allowed for an extra charge of MXN 150 per pet, per night

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Mandatory fees

Pet deposit: MXN 50 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Imperial does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Imperial.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 55 lbs per pet. There's a charge of MXN 150 per pet, per night, and there's also a deposit of MXN 50 per stay.
  • You can check in starting at noon. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Palatino. Nearby restaurants include La Cava Catalana (3-min walk), Corazón contento (3-min walk), and Hamburguesas xtremo (3-min walk).
9.4.Exceptional.
  • 8.0.Very good

    Hotel en una zona céntrica y conveniente. Un gran plus que sea pet friendly.

    2 night family trip, Apr 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    ORQUIDEA, 1 night trip, Jan 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ezequiel, 2 night family trip, Jun 1, 2018

    Verified Hotels.com guest review

See all 3 reviews