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The Westin New York Grand Central

Photo gallery for The Westin New York Grand Central

Exterior
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Traditional Room, 2 Double Beds, Non Smoking
Premium bedding, down duvets, pillow-top beds, minibar

Overview of The Westin New York Grand Central

The Westin New York Grand Central

4.5 star property
Luxury hotel with restaurant, near Grand Central Terminal

8.6/10 Fabulous

1,227 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
212 East 42nd Street, New York, NY, 10017

Room options

About this area

What's nearby

  • In Manhattan
  • Grand Central Terminal - 5 min walk
  • 5th Avenue - 7 min walk
  • Bryant Park - 10 min walk
  • Rockefeller Center - 14 min walk
  • Broadway - 15 min walk
  • Times Square - 16 min walk
  • Empire State Building - 16 min walk
  • Central Park - 25 min walk
  • Madison Square Garden - 27 min walk
  • New York University - 39 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 3 min drive
  • LaGuardia Airport (LGA) - 26 min drive
  • Newark Liberty Intl. Airport (EWR) - 38 min drive
  • John F. Kennedy Intl. Airport (JFK) - 46 min drive
  • Linden, NJ (LDJ) - 17 miles/27.4 km
  • Teterboro, NJ (TEB) - 8.6 miles/13.9 km
  • Grand Central - 42 St. Station - 9 min walk
  • New York W 32nd St. Station - 22 min walk
  • Long Island City Station - 28 min walk
  • Lexington Av.-53 St. Station - 12 min walk
  • 5 Av Station (W. 42nd St.) - 12 min walk
  • 42 St. - Bryant Pk. Station - 14 min walk

Restaurants

  • Sinigual - 2 min walk
  • Sushi Yasuda - 2 min walk
  • Amaze - 2 min walk
  • Soba Totto - 3 min walk
  • Sakagura - 3 min walk

About this property

The Westin New York Grand Central

Located 1.3 mi (2.2 km) from the airport, The Westin New York Grand Central offers a great location, putting you within just a 10-minute walk of Grand Central Terminal and 5th Avenue. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Amuse Marketplace & Bar, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli. Fellow travelers like the helpful staff and central location. The property is just a short walk to public transportation: Lexington Av.-53 St. Station is 12 minutes and 5 Av Station (W. 42nd St.) is 12 minutes.

Languages

Chinese (Mandarin), English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 774 rooms
  • Arranged over 41 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting

Pets

  • Pets allowed (dogs only, up to 40 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 90 per day)
  • Onsite valet parking (USD 90 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting services

Working away

  • 24-hour business center
  • 16 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling

Special features

Dining

Amuse Marketplace & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 34.43 per accommodation, per night
  • Resort fee inclusions:
    • Internet access (may be limited)
    • Additional inclusions

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Breakfast costs between USD 16.25 and USD 45 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per day

Parking

  • Self parking costs USD 90 per day
  • Valet parking costs USD 90 per day
  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

Frequently asked questions

Does The Westin New York Grand Central offer free cancellation for a full refund?
Yes, The Westin New York Grand Central does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin New York Grand Central?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at The Westin New York Grand Central on 25 December 2022 start from NZ$541, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin New York Grand Central?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Westin New York Grand Central?
Yes, dogs are welcome, with a maximum weight of 40 lbs per pet. There's a charge of USD 50 per pet, per day.
Is parking offered on site at The Westin New York Grand Central?
Yes. Self parking costs USD 90 per day. Valet parking costs USD 90 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at The Westin New York Grand Central?
You can check in from 4:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge. Express check-out and contactless check-out are available.
Is there an onsite casino at The Westin New York Grand Central?
No, this hotel doesn't have a casino, but Resorts World Casino (18-min drive) is nearby.
What is there to do at The Westin New York Grand Central and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near The Westin New York Grand Central?
Yes, Amuse Marketplace & Bar offers American cuisine. Nearby restaurants include Shake Shack (3-min walk), Macchiato Espresso Bar (3-min walk), and Pietro's (3-min walk).
What's the area around The Westin New York Grand Central like?
The Westin New York Grand Central is in Manhattan, a short 9-minute walk from Grand Central - 42 St. Station and 5 minutes' walk from Grand Central Terminal. Travelers recommend the hotel for its central location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Quehan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Location
A great location with good sized rooms. Very clean and service was good. Recommend!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay,
Spent two nights here after Thanksgiving. Was able to check in early. Room was very comfortable, but not cleaned very well. Had to wipe down the toilet because housekeeping did not do a good job. Bed was very comfortable.
Diem, 2-night trip
Verified Hotels.com guest review

6/10 Good

Meh.
Ride and badly trained staff at the front desk. No coordination between the front desk and the breakfast personnel with strange and conflicting information about vouchers.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lily checked us in. With a big smile. We got there early 2pm. She lwt us go tomour room. We were visiting our daughter bday. It was an anazing stay. :)
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

TAREQ, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

jocelyn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Great location, clean & tasty breakfast
The hotel was wonderful and breakfast rich and tasty. The hotel charged "destination fee" of 34$ that were not metioned before and that was upsetting.
Yifat, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

First time at this location and loved it! We had a delay in checking in and Doomy was amazing and made sure we could secure a feather-free room. The hotel was really busy, but Doomy took the time to take care of us. We found all the staff to be extremely helpful and kind.
2-night family trip
Verified Hotels.com guest review