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All properties in San Cristobal de las Casas, Chiapas, Mexico
1 room, 2 adults

Casa del Alma Hotel Boutique & Spa, San Cristobal de las Casas, Mexico

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Calle 16 de Septiembre no. 24, Barrio de Mexicanos, San Cristobal de las Casas, CHIS, 29200, Mexico

4-star hotel with spa, near San Cristobal de las Casas Cathedral
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Food
Delicious food
Comfort
Very comfortable
Room
Great room
Service
Fantastic service

Casa del Alma Hotel Boutique & Spa, San Cristobal de las Casas, Mexico

from NZ$171
  • Junior Suite
  • Suite (Master)
  • Suite, 1 King Bed
  • Suite, 2 Double Beds

What’s around Casa del Alma Hotel Boutique & Spa, San Cristobal de las Casas, Mexico

Landmarks

  • Heart of San Cristobal de las Casas
  • San Cristobal de las Casas Cathedral - 3 min walk
  • Mesoamerican Museum of Jade - 1 min walk
  • Plaza de La Paz - 2 min walk
  • Museo de San Cristóbal - 4 min walk
  • Ex-Convent of Santo Domingo - 4 min walk
  • Church of San Nicolás - 4 min walk
  • Mayan Textile Center - 5 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 75 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Sauna
Working away
  • Conference space
  • Conference space size (meters) - 38
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

By L'Occitane has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

El Secreto - This restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Casa del Alma Hotel Boutique & Spa, San Cristobal de las Casas, Mexico’s small print

Also known as

  • Casa Alma Boutique
  • Casa Del Alma Boutique & Spa
  • Casa del Alma Hotel Boutique Spa
  • Casa del Alma Hotel Boutique & Spa Hotel
  • Casa del Alma Hotel Boutique & Spa San Cristobal de las Casas
  • Casa Alma Boutique San Cristobal de las Casas
  • Casa Alma Hotel Boutique
  • Casa Alma Hotel Boutique San Cristobal de las Casas
  • Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
  • Casa del Alma Hotel Boutique Spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MXN 350 per night

Breakfast costs between MXN 140 and MXN 160 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 2200 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Casa del Alma Hotel Boutique & Spa, San Cristobal de las Casas, Mexico

  • Are pets allowed at Casa del Alma Hotel Boutique & Spa?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Casa del Alma Hotel Boutique & Spa?
    Yes, there's free self parking.
  • Is airport shuttle service offered by Casa del Alma Hotel Boutique & Spa?
    Yes, an airport shuttle is available. The charge is MXN 2200 per vehicle roundtrip.
  • What are the check-in and check-out times at Casa del Alma Hotel Boutique & Spa?
    You can check in from 3:00 PM to 11:30 PM. Check-out time is noon.
  • Are there restaurants at or near Casa del Alma Hotel Boutique & Spa?
    Yes, there's an onsite restaurant that serves fusion cuisine.

Recent reviews

Exceptional 9.6 From 60 reviews

Exceptional 10.0
Highly recommend
Very comfortable and modern hotel. Staff very friendly. Perfectly located. El Secreto restaurant is in the same building. What a treat.
KAREN, us2 night trip with friends
Exceptional 10.0
No need to look further. This is the place!
Amazing. Lo mejor de lo mejor. The Sumidero Suite was worth it with the balcony and view from the bed. Great location, comfortable bed and room, and friendly staff did not disappoint. Another nice touch was the the complimentary coffee in lobby area. Can’t wait to visit again!
amy, us2 night romance trip
Very good 8.0
Enjoyable family stay
Colourful rich interior decor all around, Rafael at desk helpful in explaining few Mexican cuisines. My wife was slightly vary of birds in cages.
Reddeppa, gb2 night romance trip
Exceptional 10.0
Best place to stay in San Cristobal
This is undoubtedly the nicest place to stay in San Cristobal, great and comfortable rooms, helpful staff, the Restaurant connected to it was delicious.
John, us3 night romance trip
Exceptional 10.0
A lovely oasis in San Cristobal
This is the second time we stayed at Casa de Alma. Both visits were for a full week. The hotel is lovely, well cared for and ideally situated. The restaurant is being remodeled so they used the lobby for meal service. This created noise in the guest rooms and some inconvenience. When we complained, they graciously moved us to quieter space. We like the ambiance of this hotel and the small fitness center is a great bonus. Would highly recommend.
deborah, us7 night romance trip
Exceptional 10.0
Beautiful hotel in San Cristobal
Beautiful small hotel in great location . Comfortable and very clean rooms with Great customer service. Highly recommend it
Gustavo, us4 night family trip

Casa del Alma Hotel Boutique & Spa, San Cristobal de las Casas, Mexico

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