It was a good night stay for a layover,
However, the guy at the counter in the early morning was not very nice or polite.
He needs to be trained on how to take care of customers.
We were a party of eight and had requested a shuttle service to the airport at 4:00 AM for the next day since we had a flight at 6:00AM. A couple from our party came down to the lobby at 4:05AM and the clerk didn’t allow the driver to take us to the airport a 10 minute ride, because it was past 4:00 am and made us wait until the time for the next shuttle at 4:30 am.
By the time we got to the airport and cleared the security checks we were the last ones to board the flight thanks to the SOB Hawaiian or Asian guy at the counter.
Either at 4:00 or 4:30 am we were the only ones that had requested the shuttle service.
He could of done better.