Kazzhol Hotel Astana

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Pool
Indoor pool
Room
Room

Overview of Kazzhol Hotel Astana

Kazzhol Hotel Astana

4.0 star property
4-star hotel with indoor pool, near Palace of Peace and Reconciliation

8.7/10 Fabulous

38 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
213, Balkantau Avenue, Nur-Sultan, 010000
Main amenities
  • 119 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Health club
  • Sauna
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Nur-Sultan
  • The US Embassy and the Consulate in Kazakhstan - 3 min drive
  • Palace of Peace and Reconciliation - 7 min drive
  • EXPO 2017 - 21 min drive

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 29 min drive
  • Astana Railway Station - 26 min drive
  • Airport shuttle (surcharge)

About this property

Kazzhol Hotel Astana

A great choice for a stay in Nur-Sultan, Kazzhol Hotel Astana features an airport shuttle. Guests indulge in massages, then grab a bite to eat at the restaurant. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel get the details right with pillow menus and slippers. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 119 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • 24-hour business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Russian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Fergana - Onsite restaurant.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Kazzhol
Kazzhol
Kazzhol Astana
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Kazzhol Hotel Astana
Kazzhol Hotel Astana Nur-Sultan
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Hotel Kazzhol Hotel Astana
Kazzhol Hotel
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Kazzhol Hotel Astana Nur-Sultan
Kazzhol Astana Nur-Sultan
Kazzhol Astana
Hotel Kazzhol Hotel Astana Nur-Sultan
Nur-Sultan Kazzhol Hotel Astana Hotel
Hotel Kazzhol Hotel Astana
Kazzhol Hotel
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Kazzhol Astana Nur-Sultan
Nur-Sultan Kazzhol Hotel Astana Hotel
Kazzhol Hotel Astana Nur-Sultan
Kazzhol Astana
Hotel Kazzhol Hotel Astana Nur-Sultan
Hotel Kazzhol Hotel Astana
Kazzhol Hotel
Kazzhol Hotel Astana Hotel
Kazzhol Hotel Astana Nur-Sultan
Kazzhol Hotel Astana Hotel Nur-Sultan

Frequently asked questions

Overall score and ratings

8.7

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Jermaine, 2-night trip
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

8/10 Very good

Convenient, clean and reasonably priced Hotel
Convenient clean and reasonably priced. Staff is friendly and helpful. Good breakfast included in the rate.
7-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Excellent staff and great value
Only stayed one night but arrived very early in morning on first day. Staff were extremely accomodating and you can pay a little extra for an early Check in. Excellent room, modern, clean and well equipped. Only praise for the staff and their hotel. Thanks
Verified Expedia guest review

8/10 Very good

Great hotel bit of a dodgy location.
Just a quick stop over. It was a pleasure to have such excellent receptionists with very good English and all other staff in the hotel were fantastic, very friendly and efficient. It was hard to find and we did drive around for quite a while looking for it and the neighbourhood behind the hotel is not very nice certainly NO evening or even afternoon strolls
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

nice hotel/nice decor
the room was chilly - otherwise it was perfect - price was excellent - breakfast was reasonable
Verified Expedia guest review

10/10 Exceptional

Great Hotel and Grear Staff
I was very happy at the Kazzhol Hotel. Everyone was very courteous and extremely nice. The restaurant was great and the breakfast has a wide variety of food. Great location.
Verified Expedia guest review

10/10 Exceptional

Great stay in Astana
The front desk ladies were really nice! Very helpful and informative. I look forward to going back!
Verified Expedia guest review