6/10 Good
20 February 2023
Underwhelmed
Pre arrival staff were excellent in advising a walk back to entrance of Abel Tasman NP and arranging transport to and from Lodge. This high standard was not maintained after our arrival e.g. waiter forgot to order my wife’s main course. Also, on our return from a walk we found our choice of herbal tea was restricted to one type (which we didn’t like), one tea spoon, no complimentary biscuits in the room. Plus by 9pm having only arrived at lunchtime I’d exhausted the free wi- fi limit. At breakfast the next morning we even had to pay for a coffee. Given the cost of a room for a night all this smacked of stinginess. On checking out I was asked how my stay had been and I said OK. There was just acceptance of this comment by staff when I would have thought a polite enquiry was needed
Michael
Michael, 1-night trip
Verified Hotels.com guest review