Skip to main content.
All properties in Cortina d'Ampezzo, Veneto, Italy
1 room, 2 adults

Hotel Serena

3-star3 stars
Great for families

Good to know

  • Highchair
  • Connecting/adjoining rooms available
  • Free WiFi
  • Separate bedroom
Via Faloria 8, Cortina d'Ampezzo, BL, 32043, Italy

Pet-friendly Cortina d'Ampezzo hotel with restaurant, connected to the airport
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Highchair
    • Connecting/adjoining rooms available
    • Free WiFi
    • Separate bedroom
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Overall our stay was great. Breakfast buffet was fantastic. The bed and pillows were okay…Aug 24, 2019
  • Nice location just outside of the town center. Great, friendly staff as well!Feb 22, 2019

Hotel Serena

from NZ$197
  • Double or Twin Room
  • Single Room
  • Triple Room
  • Quadruple Room
  • Double or Twin Room (Attic)
  • Superior Single Room, Annex Building
  • Superior Double or Twin Room, Annex Building
  • Superior Double or Twin Room
  • Triple Room (Attic)
  • Superior Triple Room, Annex Building
  • Single Room (Attic)
  • Superior Single Room
  • Double or Twin Room, Annex Building
  • Triple Room, Annex Building
  • Superior Triple Room
  • Superior Quadruple Room

What’s around Hotel Serena

Landmarks

  • Heart of Cortina d'Ampezzo
  • Cortina d'Ampezzo Ski Resort - 39 min walk
  • Dolomites - 1 min walk
  • Mario Rimoldi Modern Art Museum - 8 min walk
  • Faloria Cable Car - 9 min walk
  • Parish Church of Cortina - 10 min walk
  • Olympic Ice Stadium - 19 min walk
  • Cortina-Col Druscie Cable Car - 22 min walk

Getting around

  • Marco Polo Airport (VCE) - 102 min drive
  • Dobbiaco/Toblach Station - 30 min drive
  • Calalzo Pieve di Cadore Cortina Station - 31 min drive
  • Perarolo di Cadore Station - 34 min drive
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

  • Food and water bowls and litter boxes available

  • Pet grooming services offered

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite parking limited

Offsite

  • Free ski shuttle

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Free ski shuttle
  • Ski storage
  • Ski lessons on site
  • Ski equipment rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski passes available
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1907
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Moldovan
  • Romanian
  • Russian
  • Spanish

In the room

Sleep well
  • Pillow menu
  • Down comforter
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons on site
  • Ski equipment rentals on site

Hotel Serena’s small print

Also known as

  • Serena Cortina d'Ampezzo
  • Hotel Serena Hotel
  • Hotel Serena Cortina d'Ampezzo
  • Hotel Serena Hotel Cortina d'Ampezzo
  • Serena Hotel Cortina d'Ampezzo
  • Hotel Serena Cortina d'Ampezzo

Policies

Please note that pets are not permitted in the restaurant.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

Optional extras

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Serena

  • Does Hotel Serena offer free cancellation for a full refund?
    Yes, Hotel Serena does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Serena?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Serena?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Hotel Serena?
    Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Grooming services, food and water bowls, and litter boxes are available.
  • What are the check-in and check-out times at Hotel Serena?
    You can check in from 2:00 PM - midnight. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Serena?
    Yes, there's an onsite restaurant. Nearby restaurants include Ristorante Pizzeria Vienna (3-min walk), El Bronsin Pizzeria Ristorante (4-min walk), and Ristorante Pizzeria Il Ponte (7-min walk).
  • What is there to do at Hotel Serena and nearby?
    Have fun with onsite winter activities like skiing. Hotel Serena also has a garden.

Recent reviews

Very good 8.4 From 33 reviews

Exceptional 10.0
Good location, few minutes walk from ski bus, fantastic view of the mountains from the balcony. Hotel shuttle will take you to/ from either ski lift directly at start or end of day. Great breakfast and decent evening meal- worth doing half board as restaurants in town pricey unless you’re just after pizza. Very helpful staff. Decent size warm room Negatives? Soft drinks and coffee a bit expensive at €3.50 but would definitely recommend it.
gb5 night family trip
Exceptional 10.0
The hotel offers an amazing service, the food is extremly good and the hotel is very clean. It's situated just outside Cortina center which is reacheable on foot (10 mins walk).
gb5 night romance trip
Exceptional 10.0
The hotel staff are amazing and make your stay in this beautiful town amazing.
au4 night trip
Good 6.0
Good location, not far from city center and yet a quiet place. A hotel itself is a "decrepit old lady" as it is a case with Cortina d'Ampezzo as a whole: too much money for not too much in return. Neighboring cities and places offers more if you are a Dolomites admirer.
Ante, us3 night trip
Exceptional 10.0
Hotel overlooking mountains
Very friendly and helpful staff. Always looking out for you. Hotel is approx 10min walk to centre of town. Rooms with amazing mountain views and very quiet location. Great variety of breakfast options. Bus station is around 20min walk. Perfect hotel location for our Cortina Skyrace.
Yvette, gb4 night trip
Exceptional 10.0
Ok
Veloce il check-in , ottimo il servizio di parcheggio gratuito
Alessio, it1 night trip
Good 6.0
Hotel discreto con servizi migliorabili
Sebbene la struttura necessiti di una ristrutturazione, l'albergo è piacevole e confortevole. Le ragazze che gestiscono l'albergo sono gentili e disponibili, sebbene talvolta si percepisca la mancanza di un adeguato coordinamento.Colazione decisamente migliorabile. Ottima la pulizia della camera.
Conticchio, it7 night family trip
Good 6.0
Splendida posizione in contesto migliorabile
Pulizia della camera superficiale e frettolosa.Norme disattese.Ottima posizione,personale volenteroso,cucina da rivedere.
PIETRO, it13 night family trip
Good 6.0
Cucina No No No!!!!!
camillo, it3 night trip
Very good 8.0
Posto bello poco personale dovuto al covid sono stati fatti alcuni cambiamenti
Jordan, it1 night romance trip

Hotel Serena