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Hotel Zhero - Ischgl/Kappl

Photo gallery for Hotel Zhero - Ischgl/Kappl

Exterior
Indoor pool
Indoor pool
Indoor pool
Classic Suite (Junior) | Living area | Flat-screen TV

Overview of Hotel Zhero - Ischgl/Kappl

Hotel Zhero - Ischgl/Kappl

5.0 star property
Kappl ski hotel with spa and free ski shuttle

8.8/10 Fabulous

93 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Wiese 687, Kappl, Tirol, 6555

Room options

About this area

Getting around

  • Innsbruck (INN-Kranebitten) - 65 min drive
  • Landeck-Zams Station - 28 min drive
  • Schoenwies Station - 28 min drive
  • St. Anton am Arlberg Station - 34 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • Gasthof Alpenfrieden - 4 min drive
  • Gasthof Krone - 4 min drive
  • Nikis Stadl - 7 min drive
  • Kitzloch Ischgl - 7 min drive
  • Kurz - 8 min drive

About this property

Hotel Zhero - Ischgl/Kappl

Hotel Zhero - Ischgl/Kappl features ice skating and a free ski shuttle. Guests can visit the spa to indulge in massages, facials or body treatments, and The Saint serves breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Skiers will appreciate access to ski passes and storage. Fellow travellers say good things about the helpful staff and bar.

Languages

English, French, German, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:30 PM until midnight
  • Late check-in subject to availability
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 16 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle
  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free local shuttle
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Ice skating
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sledging nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Russian
  • Spanish

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily.

Dining

The Saint – This fine-dining restaurant serves breakfast and dinner. Reservations are required.
Minotti Lounge – This bar serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 14 for children
  • Airport shuttle service is offered for an extra charge of EUR 175 per vehicle (one-way)

Renovations and closures

The property is closed between 01 May and 27 November.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self-parking costs EUR 16 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

<p>Guests can rest easy knowing that there's a smoke detector and a security system on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Zhero
Hotel Zhero Ischgl
Hotel Zhero Ischgl Kappl
Zhero Hotel
Zhero Ischgl
Zhero Ischgl Kappl
Hotel Zhero Ischgl/Kappl Kappl
Hotel Zhero Ischgl/Kappl
Zhero Ischgl/Kappl Kappl
Zhero Ischgl/Kappl
Zhero Ischgl Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel
Hotel Zhero - Ischgl/Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel Kappl

Frequently asked questions

Is Hotel Zhero - Ischgl/Kappl currently open?
The property is closed between 01 May and 27 November.
How much does it cost to stay at Hotel Zhero - Ischgl/Kappl?
As of 6 February 2023, prices found for a 1-night stay for 2 adults at Hotel Zhero - Ischgl/Kappl on 7 February 2023 start from NZ$507, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Zhero - Ischgl/Kappl offer free cancellation for a full refund?
Yes, Hotel Zhero - Ischgl/Kappl does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Zhero - Ischgl/Kappl?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Zhero - Ischgl/Kappl?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Zhero - Ischgl/Kappl?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per night.
Is parking offered on site at Hotel Zhero - Ischgl/Kappl?
Yes. Self-parking costs EUR 16 per night. Electric car charging is available.
Is an airport shuttle service offered by Hotel Zhero - Ischgl/Kappl?
Yes, an airport shuttle is available. The charge is EUR 175 per vehicle one-way.
What are the check-in and check-out times at Hotel Zhero - Ischgl/Kappl?
You can check in from 3:30 PM - midnight. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Zhero - Ischgl/Kappl and nearby?
Have fun with winter activities such as ice skating and in warmer months, improve your game at the on-site tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Zhero - Ischgl/Kappl also has a sauna and a steam room.
Are there restaurants at or near Hotel Zhero - Ischgl/Kappl?
Yes, there's an on-site restaurant, The Saint. Nearby restaurants include Nikis Stadl (4.3 mi), Kitzloch Ischgl (4.4 mi) and Kurz (4.6 mi).

Reviews

8.8

Fabulous

8.7/10

Cleanliness

8.7/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

This was by far one of the best hotels I’ve stayed in. Besides the beautiful modern interior design, what stands out most is their excellent customer service. Their staff were extremely friendly and welcoming. Catering to our needs was of their utmost priority and they wanted nothing more than for us to enjoy our stay. Hotel Zhero also provides a wide range of services that will definitely give you a heightened sense of luxury and comfort. I would absolutely recommend staying at Hotel Zhero and I’m very much looking forward to my next stay here 👍👍
Margaret, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

great experiences
amazing stay graet for ski
ofer, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay,great breakfast,great location. The vip shuttle takes you where ever you want in the area from morrning untill midnight. The spa area was wonderfull. Dinner was nice and the service was super.
zachi, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The entire staff were friendly and helpful. The shuttle was extremely useful for local travel since we did not rent a car. If we ever go back to Kappl, we most certainly return to Hotel Zhero!
Sherri, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

White Christmas!
First time staying at this hotel. Went during Christmas break. Could not be happier! Very romantic,Great location and people, easily accessible by rental car and not in the snowy hills, nice and private, and not as crowded. So many gifts and care it felt very warming. Attention to detail was superb, hand written personalized card welcoming us. Everyone was wonderful and so very kind. English spoken is fluently. Concierge service was fantastic, super helpful, helped book Ski trips and rental equipment, gave wonderful directions to the ski location in Kappl. Rooms were fantastic, and clean. Views were amazing, most rooms have balconies. There is a private shuttle taxi that takes you anywhere you want to go (Kappl or Ischgl) just call, pickup and drop off was fast and efficient, so you never have to drive or worry about parking. Parking charges are beyond fair, breakfast was excellent, dining services was very nice, had delicious 5 course Christmas dinner. There is nothing else that can be improved, everything was above and beyond!
George, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks
It was excellent, very good service. Rooms could be a tad cooler at night (it gets really hot, no AC) but everything else was exceptional. I would certainly come back.
Richard, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

New property, great staff . Location is near town center. SPA is good.
Hisham, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Ebookers guest review

8/10 Very good

1-night romance trip
Verified Hotels.com guest review