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All properties in Quito, Pichincha, Ecuador
1 room, 2 adults

Hotel Reina Isabel

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha, Ecuador

Beaux Arts hotel with restaurant, near Foch Square
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great location, friendly staff, good value. We stayed for 4 nights and our room had a…Mar 8, 2020
  • I've stayed here a number of times in the past. It's a nice hotel in a great location.…Feb 25, 2020

Hotel Reina Isabel

from NZ$76
  • Standard Room
  • Standard Twin Room
  • Deluxe Room
  • Premier Room Twin
  • Premier Room

What’s around Hotel Reina Isabel

Landmarks

  • In La Mariscal
  • Foch Square - 5 min walk
  • Independence Square - 40 min walk
  • Catedral Metropolitana de Quito - 41 min walk
  • Quicentro Shopping - 2.4 mi / 3.8 km
  • Atahualpa Olympic Stadium - 2.5 mi / 4 km
  • El Panecillo - 5.1 mi / 8.3 km
  • Estadio Rodrigo Paz Delgado - 10.2 mi / 16.4 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 36 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 1:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
Things to do
  • Fitness facilities
  • Spa services on site
  • Free bicycles on site
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 377
  • Conference space size (meters) - 35
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 100
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Premium bedding
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Lumo Restaurante - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Hotel Reina Isabel’s small print

Also known as

  • Hotel Isabel Reina
  • Hotel Reina Isabel Hotel
  • Hotel Reina Isabel Quito
  • Hotel Reina Isabel Hotel Quito
  • Hotel Reina
  • Hotel Reina Isabel
  • Hotel Reina Isabel Quito
  • Reina Isabel Hotel
  • Reina Isabel Quito
  • Reina Isabel

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 100 per night

Optional extras

Rollaway beds are available for USD 30 per night

Continental breakfast is offered for an extra charge of USD 9 for adults and USD 9 for children (approximately)

Airport shuttle service is offered for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Reina Isabel

  • Does Hotel Reina Isabel offer free cancellation for a full refund?
    Yes, Hotel Reina Isabel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Reina Isabel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Reina Isabel?
    Yes, there's free self parking.
  • Are pets allowed at Hotel Reina Isabel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Reina Isabel?
    You can check in from 1:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Hotel Reina Isabel?
    Yes, there's an onsite restaurant. Nearby restaurants include La Casa de la Empanada (3-min walk), cacao shop cacao (3-min walk), and Roman (4-min walk).
  • Is airport shuttle service offered by Hotel Reina Isabel?
    Yes, an airport shuttle is available.
  • What is there to do near Hotel Reina Isabel?
    Recommended spots to visit include Foch Square (5-min walk) and Independence Square (2.1 mi), along with Catedral Metropolitana de Quito (2.1 mi) and Quicentro Shopping (2.4 mi).

Recent reviews

Fabulous 8.6 From 450 reviews

Exceptional 10.0
Excellent stay.
Thio, us1 night trip
Exceptional 10.0
Great Hotel in Mariscal area
My wife and I have stayed at Hotel Rena Isabel many times and have always enjoyed our stay. The staff was extremely friendly and always responsive to needs and requests. This is a sfe and enjoyable hotel. Paul.
Paul H, us1 night trip
Exceptional 10.0
Excellent stay in Quito.
The Hotel Reina Isabel is in a nice part of town - near the Mariscal Foch which has lots of restaurants and wine bars, and a cheap cab fare from the Centro Historico (old city). There are parks, the excellent Mariscal Sucre handicraft market, and the National Museum within short walking distance. The staff were polite and helpful, and we enjoyed our stay very much. It is not a modern chain hotel, but has a natural charm. It was good value for money, and we would not hesitate to recommend this hotel. Bear in mind, though, that it is not in the old historical centre, but nonetheless in a nice part of town and the historical centre is easily accessible.
Stephen, au5 night trip
Very good 8.0
I would stay here again
I stayed at one of the executive suites and although I didn't stay in a room exactly as the one in the picture (which is what sold me on considering to pay a little extra), the room is very spacious and comfortable. I was not disturbed by outside noise and the bed is very comfortable so I had a pretty good sleeping experience. Pillows were ok for me being not too slim or too bulky, it is different for every person. The tub is extremely nice and overall a neat bathroom. Location is very easy to access, close to public transportation and walking distance from Plaza Foch which is nice for dinning (lunch not so much), coffee or drinks. To be perfectly honest, most of the doors (cabinets and closets) could use some maintenance. Breakfast is extremely basic so it works if you stay for just a few days. My only discomfort was the cleaning supplies' smell, chlorine for regular daily room cleaning and the bottom floor scent are too strong as if it were the cheapest kind; to me this is very important due to my sensitive allergies, they should really consider a hypoallergenic kind and much less offensive to the nose. Considering it is not a 5 star hotel, I saw not much difference and it is good value for money.
Cesar, us3 night business trip
Exceptional 10.0
Enjoyable as always. I will return during my next business trip.
Joe, mx4 night business trip
Exceptional 10.0
Nice comfortable hotel walking distance from main tourist area without the noise.
Arthur, us2 night trip
Exceptional 10.0
Convenient overall
Clean and convenient
Charlotte, au1 night business trip
Very good 8.0
Confortable and convenient
It was a pleasant stay and service and breakfast was good
Camilo, au1 night trip
Exceptional 10.0
Great Stay
Awesome, I was given a free upgrade and really enjoyed t!!
edwin, us1 night trip
Exceptional 10.0
Excellent
Awesome location..very clean , friendly staff, quick check in and check out. Was upgraded due to a minor issue.( Excellent assistance front desk staff..Angel, Jorman, Ariel and Fernando ). Thanks guys
Wendy, us1 night trip with friends

Hotel Reina Isabel

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