Live Aqua Urban Resort México

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Executive Suite, 1 King Bed | Room
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Overview of Live Aqua Urban Resort México

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Live Aqua Urban Resort México

5.0 star property
Luxury hotel with spa, near Arcos Bosques

9.4/10 Exceptional

746 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
The price is NZ$425
Price available on 30/09/2022
Map
Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, 05120
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Santa Fe
  • Paseo de la Reforma - 8 min drive
  • Chapultepec Park - 19 min drive
  • Paseo Interlomas - 18 min drive
  • Parque Zoologico de Chapultepec - 23 min drive
  • Museo Soumaya - 27 min drive
  • Auditorio Nacional - 23 min drive
  • World Trade Center Mexico City - 26 min drive
  • Castillo de Chapultepec - 13 min drive
  • The Angel of Independence Monument - 29 min drive
  • Museo Nacional de Antropologia - 27 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 46 min drive
  • Benito Juarez International Airport (MEX) - 50 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 65 min drive
  • Mexico City Buenavista Station - 14 min drive
  • Mexico City Fortuna Station - 17 min drive
  • Tlalnepantla de Baz Station - 24 min drive
  • Airport shuttle (surcharge)

About this property

Live Aqua Urban Resort México

5-star luxury hotel near Paseo de la Reforma
At Live Aqua Urban Resort México, you can look forward to a roundtrip airport shuttle, shopping on site, and dry cleaning/laundry services. Treat yourself to a hot stone massage, reflexology, or a body scrub at the onsite spa. The onsite restaurant, Live, features garden views and Mexican cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • Valet parking (surcharge), express check-out, and multilingual staff
  • An elevator, smoke-free premises, and wedding services
  • Tour/ticket assistance, a 24-hour front desk, and a ballroom
  • Guest reviews give top marks for the location
Room features
All guestrooms at Live Aqua Urban Resort México offer thoughtful touches such as 24-hour room service and pillow menus, as well as amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with separate tubs/showers and hair dryers
  • 65-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, up to 44 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (MXN 100 per night)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Full-service spa

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 65-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Live - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 1300 per vehicle (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 2000 per pet, per stay

Parking

  • Valet parking costs MXN 100 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Frequently asked questions

Does Live Aqua Urban Resort México offer free cancellation for a full refund?
Yes, Live Aqua Urban Resort México does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Live Aqua Urban Resort México?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Live Aqua Urban Resort México on 30 September 2022 start from NZ$425, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Live Aqua Urban Resort México?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Live Aqua Urban Resort México?
Yes, dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of MXN 2000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Live Aqua Urban Resort México?
Yes. Valet parking costs MXN 100 per night.
Is airport shuttle service offered by Live Aqua Urban Resort México?
Yes, an airport shuttle is available. The charge is MXN 1300 per vehicle one-way.
What are the check-in and check-out times at Live Aqua Urban Resort México?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Live Aqua Urban Resort México and nearby?
Live Aqua Urban Resort México has a spa and a 24-hour fitness center.
Are there restaurants at or near Live Aqua Urban Resort México?
Yes, Live offers Mexican cuisine and garden views. Nearby restaurants include Nugat (10-min walk), Plaza Lilas (12-min walk), and Atalaya (2.3 mi).
What's the area around Live Aqua Urban Resort México like?
Live Aqua Urban Resort México is in Santa Fe, a short 4-minute walk from Arcos Bosques. Travelers love the hotel's prime location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

Live Aqua hotel
Amazing property in a great location.
Tracey, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos Alberto, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Leonardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Sharon, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Solange, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

El Spa
LUZ, 1-night business trip
Verified Expedia guest review

8/10 Very good

It would be cool if the Hotel had a pool!
Michelle, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful and classy hotel, a great stay!
Raul, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Have stayed at this property many times and will keep staying there. Consistent !
Carlos, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay! Great location and service!
cecilia, 2-night family trip
Verified Expedia guest review