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1 room, 2 adults
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Comfort Inn Ciudad de Mexico Santa Fe, Mexico City

3 stars
Prol. Paseo de la Reforma 557Paseo de las Lomas, Mexico CityDF1330Mexico
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Good3.6 / 5
Location
Great location
Value for money
Best value for money
Room
Room is not nice
Comfort
Uncomfortable
332See all 332 Hotels.com reviews
From 96 reviewsTripAdvisor Traveller Rating

Comfort Inn Ciudad de Mexico Santa Fe, Mexico City

from NZ$82
  • Standard, Two Single Beds, Non-Smoking
  • Standard Room, 1 Queen Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Also known as

  • Comfort Inn Ciudad
  • Comfort Inn Ciudad de Mexico Santa Fe
  • Comfort Inn Ciudad Hotel
  • Comfort Inn Ciudad Hotel Mexico Santa Fe de
  • Comfort Inn Ciudad De Mexico Santa Fe Mexico City

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs MXN 70 per night

Valet parking is available for an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Room service
Things to do
  • Fitness facilities
  • Golfing nearby
  • Arcade/game room
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe

Comfort Inn Ciudad de Mexico Santa Fe, Mexico City’s small print

Also known as

  • Comfort Inn Ciudad
  • Comfort Inn Ciudad de Mexico Santa Fe
  • Comfort Inn Ciudad Hotel
  • Comfort Inn Ciudad Hotel Mexico Santa Fe de
  • Comfort Inn Ciudad De Mexico Santa Fe Mexico City

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs MXN 70 per night

Valet parking is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 332 reviews

Comfort Inn Ciudad de Mexico Santa Fe, Mexico City
Excellent4.0 / 5
good accommodation
close to the business centers but a bit noisy.
1 night business trip
Comfort Inn Ciudad de Mexico Santa Fe, Mexico City
Good3.0 / 5
Ok for price and location
Noisy, breakfast was low quality and staff was not very friendly
1 night romance trip
Comfort Inn Ciudad de Mexico Santa Fe, Mexico City
Outstanding5.0 / 5
Perfect stay
Really good
16 night business trip
Comfort Inn Ciudad de Mexico Santa Fe, Mexico City
Poor1.0 / 5
Worst hotel night ever
I was booked for three nights and had to leave after the first night. Water took 20 minutes just to get to a lukewarm temperature. The towels where all worn and stringy on the edges -- like drying with sandpaper. The food was less than memorable -- I ordered dinner since I didn't have a car and arrived a bit late in the evening and it was inedible. The air conditioning smelled like burnt food, and the power went off three times in 30 minutes. I asked the front desk to fix this issues and they just shrugged their shoulders and said, yes, we are aware of it (it being the cold shower, the bad towels, the bad food, the strong scent of burnt food in the air conditioner). I know the rate is inexpensive, but it's not worth it. A hotel in Mexico City should be better, way better than this.
3 night business trip
Comfort Inn Ciudad de Mexico Santa Fe, Mexico City
Excellent4.0 / 5
Good business class hotel
The hotel has the basics you need for a business trip. The towels were somewhat frayed in the edges despite being a relatively new facility. The price is good for what you get.
1 night business trip

See all reviews

Comfort Inn Ciudad de Mexico Santa Fe, Mexico City

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