Luxury hotel with full-service spa, connected to a shopping centre, near Hatten Square
7.8 out of 10 Good
7.8/10 Good
1,001 verified Hotels.com guest reviews
Property highlights
Pool
Spa
Parking available
Free WiFi
Restaurant
Air conditioning
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
Main amenities
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Free area shuttle
Fitness centre
Sauna
Steam room
Valet parking
Children's pool
Pool bar
For families
Free cots/infant beds
Children's pool
Private bathroom
Separate sitting area
Television
Daily housekeeping
Room options
About this area
What's nearby
Heart of Malacca City
Jonker Street Night Market - 14 min walk
Hatten Square - 1 min drive
Mahkota Parade Shopping Mall - 1 min drive
Dataran Pahlawan Melaka Megamall - 2 min drive
A Famosa - 2 min drive
Getting around
Free local area shuttle
Restaurants
Cendol Jam Besar - 14 min walk
Restoran Dong Fung 东方茶室 - 14 min walk
Nasi Lemak Balut - 7 min walk
Restaurant Da San Yuan 大三元 - 14 min walk
Ikan Bakar Muara Sg Melaka - 12 min walk
Map
About this property
Hatten Hotel Melaka
Hatten Hotel Melaka offers a great location, putting you within a 15-minute walk of Jonker Street Night Market. Guests can visit the spa to indulge in massages, aromatherapy or manicures and pedicures, and Chatterz serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers like the breakfast and sightseeing.
Languages
Chinese (Mandarin), English, Filipino, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
This information is provided by our partners.
At a glance
Hotel size
704 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in time from 3 PM until midnight
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms
Parking
On-site valet parking (MYR 36 per day)
Wheelchair-accessible parking on site
Off-site
Free area shuttle within 2 km
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Travelling with children
Children's pool
Free local shuttle
Working away
Business centre
Meeting rooms
Computer station
Conference space (15371 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Accessibility
Lift
In-room accessibility (selected rooms)
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Stay connected
Desk
Free newspapers
Free WiFi and wired Internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Chatterz – This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge – This rooftop bar only serves light fare.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 50 for adults and MYR 25 for children
Parking
Valet parking costs MYR 36 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Policies
This property accepts credit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Touch 'n Go eWallet, Boost and GrabPay.
Also known as
Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City
Frequently asked questions
Does Hatten Hotel Melaka offer free cancellation for a full refund?
Yes, Hatten Hotel Melaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hatten Hotel Melaka?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Hatten Hotel Melaka?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hatten Hotel Melaka?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hatten Hotel Melaka?
Yes. Valet parking costs MYR 36 per day.
What are the check-in and check-out times at Hatten Hotel Melaka?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Hatten Hotel Melaka and nearby?
Hatten Hotel Melaka has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Hatten Hotel Melaka?
Yes, there's an on-site restaurant, Chatterz.
What's the area around Hatten Hotel Melaka like?
Hatten Hotel Melaka is in the heart of Malacca City, a short 14-minute walk from Jonker Street Night Market and 2 minutes' walk from Mahkota Parade Shopping Mall.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
6.9/10
Eco-friendliness
Reviews
8/10 Very good
21 May 2023
Tan
Tan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 May 2023
Michael
Michael, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 May 2023
Wah Choon
Wah Choon, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 May 2023
Wen Loung
Wen Loung, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 April 2023
Guat Pin
Guat Pin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 April 2023
Hatten hotel
Aircon was a bit stuffy. Like not working. Esp at night.
Verified traveller
1-night business trip
Verified Hotels.com guest review
2/10 Poor
13 April 2023
hotel is run down, poor signage from car park to hotel lobby, poor system of free car parking, insufficient staff at check in counter to validitate parking
Ronnie
Ronnie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
11 April 2023
This is terrible hotel.
1/ The rooms were rundown, full of cockroach.
2/ toiletries not complete
3/ Shower not fix properly, can't take shower at all
4/ Basin was chock
5/ Water was yellowish, take us 14 hours to drain it before it get slightly clear.
6/ There also cockroach in the breakfast food area. And food choice is so limited and not enough seats for the guests.
7/ Each time you need to leave hotel with yoru car, you need to go to service counter to validate your touch and go card, so troublesome and I give suggestion tot he staff but was told "This is our system, we will never change it", so I will change hotel next time.