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Trivelles Waterhall Country Hotel - Gatwick

Photo gallery for Trivelles Waterhall Country Hotel - Gatwick

Front of property
32-inch TV with satellite channels, heated floors
Pillow-top beds, in-room safe, individually decorated
Pillow-top beds, in-room safe, individually decorated
Pillow-top beds, in-room safe, individually decorated

Overview of Trivelles Waterhall Country Hotel - Gatwick

Trivelles Waterhall Country Hotel - Gatwick

4.0 star property
Upscale country house in Crawley

7.6/10 Good

183 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Bathtub
Map
Prestwood Lane, Ifield Wood, Crawley, England, RH11 0LA

Room options

About this area

Getting around

  • Gatwick Airport (LGW) - 10 min drive
  • London City Airport (LCY) - 64 min drive
  • Heathrow Airport (LHR) - 68 min drive
  • Ifield Station - 6 min drive
  • Horsham Faygate Station - 9 min drive
  • Horley Station - 11 min drive

Restaurants

  • 52 The Street - 4 min drive
  • The Half Moon - 4 min drive
  • The Lamb - 6 min drive
  • Dosa Club - 6 min drive
  • Nando's - 7 min drive

About this property

Trivelles Waterhall Country Hotel - Gatwick

A great choice for a stay in Crawley, Trivelles Waterhall Country Hotel - Gatwick is just 4.9 mi (7.9 km) from the airport. Free perks include WiFi and self parking. The convenient parking and airport proximity get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 3:00 PM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Private picnics

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1800
  • Garden
  • Picnic area

Accessibility

  • Wheelchair accessible

Languages

  • English

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of GBP 5 per person (approximately)
  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Waterhall Country House
Waterhall Country House Crawley
Waterhall Country House Hotel
Waterhall Country House Hotel Crawley
Waterhall Country House, Gatwick Hotel Crawley
Trivelles Waterhall Country Hotel Gatwick Crawley
Trivelles Waterhall Country Hotel Gatwick
Trivelles Waterhall Country Gatwick Crawley
Trivelles Waterhall Country Gatwick
Trivelles Waterhall Gatwick
Trivelles Waterhall Country Hotel - Gatwick Crawley
Trivelles Waterhall Country Hotel - Gatwick Crawley
Country House Trivelles Waterhall Country Hotel - Gatwick
Waterhall Country House
Trivelles Waterhall Gatwick
Trivelles Waterhall Country Hotel - Gatwick Country House

Frequently asked questions

Does Trivelles Waterhall Country Hotel - Gatwick offer free cancellation for a full refund?
Yes, Trivelles Waterhall Country Hotel - Gatwick does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Trivelles Waterhall Country Hotel - Gatwick?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Trivelles Waterhall Country Hotel - Gatwick on 4 December 2022 start from NZ$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Trivelles Waterhall Country Hotel - Gatwick?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Trivelles Waterhall Country Hotel - Gatwick?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Trivelles Waterhall Country Hotel - Gatwick?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Trivelles Waterhall Country Hotel - Gatwick?
You can check in from 3:00 PM - 10:00 PM. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Trivelles Waterhall Country Hotel - Gatwick and nearby?
Trivelles Waterhall Country Hotel - Gatwick has a picnic area and a garden.
Are there restaurants at or near Trivelles Waterhall Country Hotel - Gatwick?
Yes. Nearby restaurants include The Lamb (2.3 mi), Dosa Club (2.4 mi), and Nando's (2.9 mi).

Overall score and ratings

7.6

Good

8.3/10

Cleanliness

7.9/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

10/10 Exceptional

Adam, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect!!
Really happy with my room, had a great stay had good sleep which was the most important as we had a early flight in the morning, nice and helpful friendly staff would stay again. Thank you!! No need to leave a photo better to see it yourself in person.
Jamella, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Lucy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Muhammed, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not worth the money they ask
I booked this place based on the 4 stars and deceiving photos of the property. I think it should be more like a 1 or max 2 stars. First of all my room was a loft conversion and the bedsheets were dirty. When I told the receptionist, he simply said that he didn’t know if he had another room available and that there was no cleaner available to change the sheets. So I asked for them and changed them myself. The sink in the toilet was so tiny that I could wash my hand 1 at the time. The breakfast was ridiculous, like the whole thing for the money they asked. Basically I think Hotel.con ahold investigate further to remove some stars and slash the price in half, which is what I would like as a refund, at least.
Biagio, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mitchell, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Rural hotel, clean with some quirks
The hotel is nice, check-in was quick and efficient. Parking across the road was fine. I'm not going to be critical as the room was very reasonably priced. I stayed in a single bedded attic room (108). The room was very clean. the bed was comfortable with good linen. The room was appointed with reasonable standard fittings and there was very little signs of wear and tear (a few marks on the painted wall, seal round drip tray needed a little attention). As I was staying for business and needed to work I ensured that the hotel had wifi and a desk in the room. The room was very small and whilst there was a desk - there was no chair so I had to move the bedside cabinet to sit on. There were no sockets in the desking area. The kettle was on the bedside cabinet due to the lack of sockets. The shower fan ran continously so I had to switch the isolator off at high level. The room was extremely warm, but there was a fan and opening window. (The window is a velux roof type so I had to close it when it started raining). There is no glass in the bathroom for mouth rinsing during tooth washing (had to use dirty coffee cup). there was some screwed up paper on the high wardrobe shelf that the cleaner had missed (assume too short to see). The shower has poor pressure. This sounds like a catalogue of disasters but it wasn't - I just think they need to put more thought into the room. If you weigh the above against the price I paid - then it is not too bad tbh. Info booklet would also be nice.
Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good
Is s very nice place to stay not to far from Gatwick Airport. The only one negative point is that the property don't have dinner facilities. As is in countryside, you cannot walk somewhere to buy your dinner. Be prepared.
Ivanka, 1-night trip
Verified Hotels.com guest review

2/10 Poor

John, 2-night trip
Verified Expedia guest review