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Ramada Hong Kong Grand Tsim Sha Tsui (Former Best Western Grand Hotel)

3.5-star hotel, convenient to Victoria Harbour

  • Free WiFi

Image gallery

  • Ramada Hong Kong Grand Tsim Sha Tsui (Former Best Western Grand Hotel)
  • Ramada Hong Kong Grand Tsim Sha Tsui (Former Best Western Grand Hotel)
  • City View
  • Bathroom
  • Ramada Hong Kong Grand Tsim Sha Tsui (Former Best Western Grand Hotel)
Ramada Hong Kong Grand Tsim Sha Tsui (Former Best Western Grand Hotel). Image 1 of 31.
1 / 31Ramada Hong Kong Grand Tsim Sha Tsui (Former Best Western Grand Hotel)
6.6.Good.
  • Food is very bad Nice view. Spacious room because I upgraded

    Jan 18, 2021

  • The meals by the hotel could improve as there are no fruits and the meals are Chinese…

    Dec 25, 2020

See all 461 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available

Guests rated location

Convenient
Walkable
Shopping
Dining options
Transport options
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 396 guestrooms
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Fitness center
  • 24-hour front desk

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Tsim Sha Tsui
  • Victoria Harbour - 14 min walk
  • Kowloon Bay - 29 min walk
  • Hong Kong Convention and Exhibition Centre - 43 min walk
  • Ladies' Market - 24 min walk
  • Lan Kwai Fong - 2.4 mi / 3.8 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Deluxe Room
  • Premium Room
  • Standard Room
  • Standard Room (14days Quarantine only for one person)
  • Standard Room (14days quarantine for two person)

Location

  • In Tsim Sha Tsui
  • Victoria Harbour - 14 min walk
  • Kowloon Bay - 29 min walk

What’s around

Landmarks

  • In Tsim Sha Tsui
  • Victoria Harbour - 14 min walk
  • Kowloon Bay - 29 min walk
  • Hong Kong Convention and Exhibition Centre - 43 min walk
  • Ladies' Market - 24 min walk
  • Lan Kwai Fong - 2.4 mi / 3.8 km
  • Hong Kong - Macau Ferry Terminal - 2.4 mi / 3.9 km
  • Soho - 2.6 mi / 4.1 km
  • Ocean Park - 5.9 mi / 9.5 km
  • Repulse Bay - 7.1 mi / 11.4 km
  • Hong Kong Disneyland - 14.1 mi / 22.7 km

Getting around

  • Hong Kong International Airport (HKG) - 32 min drive
  • Hong Kong Jordan Station - 7 min walk
  • Hong Kong Tsim Sha Tsui Station - 11 min walk
  • Hong Kong East Tsim Sha Tsui Station - 14 min walk
  • Whampoa Station - 25 min walk
  • Kowloon Station - 27 min walk

At a glance

Hotel size

  • This hotel has 396 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Special check-in instructions

If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast on weekdays (surcharge)

Things to do

  • Fitness facilities

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Best Western Grand
  • Best Western Grand Hong Kong
  • Best Western Grand Hotel
  • Best Western Grand Hotel Hong Kong
  • Ramada Hong Kong Grand (Former Best Western Grand Hotel)
  • Best Western Grand Hotel Kowloon
  • Best Western Grand Kowloon
  • Best Western Hotel Grand
  • Grand Hotel Best Western
  • Best Western Grand Hotel Hong Kong Kowloon
  • Best Western Grand Hotel Hong Kong
  • Best Western Grand Hong Kong Kowloon

Optional extras

Full breakfast is offered for an extra charge of HKD 60 per person (approximately)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ramada Hong Kong Grand Tsim Sha Tsui (Former Best Western Grand Hotel) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 5:30 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Cafe REVOL (3-min walk), Fook Lam Moon (3-min walk), and The Drunken Pot (4-min walk).
  • Maintain your daily exercise routine at the gym.
6.6.Good.
  • 4.0.Fair

    Very bad service and hospitality. Being in quarentine the least we expected was decent WiFi. The staff gave stupid excuses like too many people using the same WiFi, when I raised the issue. Why do you advertise as free WiFi if you cannot forsee and sort this issue. No Restaurant and they won't even provide you any basic necessities if you're not prepared for quarentine beforehand. Definitely not recommended and not going back

    Vinay, 14 night trip, Oct 4, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Not qualifying as quarantine hotel

    My husband and I did the quarantine at the hotel. The room condition is extremely bad, water flooding outside the bath room when switched on the shower in 2 minutes, drainage system was blocked, dirty towels were found, smelly inside the room, etc. which is disqualified as quarantine hotel. If your neighbour confirmed coronavirus, the next doors neighbour should get a cross infection. Luckily we were finally check out safely. The housekeeper gave us one towel only as they haven’t enough stock, we need to wait until late evening to get another one. We initially planned to change another hotel but not approved. The hotel was finally changed another room for us which we accepted it as at least the drainage system was function.

    14 night trip, Oct 3, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Very bad

    Iam booted a queen bed room, once i reach the hotel they are not provided queen bed, only giving 2 single bed. The staffs are very rude to us, they are asking me to cancel the booking. I go with my family, they are treating as very bad, for my request dont choose this property one only looking the price, the service is very worst

    Mohan, 2 night family trip, Sep 29, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good and clean hotel....would recommend to colleagues

    Sunil, 1 night business trip, Jul 18, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Extremely small room, below standard cleanliness.

    Wing Yunn, 13 night trip, Jun 18, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Will never return to this hotel

    My stay was terrible, the WiFi is not working all the time, the towels are stained, the wire of the iron has been worn out.

    13 night trip, May 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice hotel on Hong Kong Island

    Very comfortable and clean; well maintained and nice amenities. Hotel is convenient to transportation, food and shopping, and has a nice view of the harbour.

    A Jay, 4 night trip, Feb 19, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Moisture high in room. No table, no chair , no shelf place, need to put things on floor, No any towels except the 2 shower towels for two people... Price is good in comparison.

    4 night family trip, Jan 22, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Good

    Well, there was no water offered, but still pretty satisfied. The room was okay, the location is also good.

    Donghoon, 1 night business trip, Dec 26, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Great location, “premium” room not very premium

    Very nice communal areas around reception and first floor gave me a lot of confidence. However, to call our room “premium” is laughable considering it’s tiny size and scabby condition. The location more than made up for the disappointing room.

    Christopher, 2 night trip, Dec 19, 2019

    Verified Hotels.com guest review

See all 461 reviews