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Serene Premier Hotel

Art Deco hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake

From
NZ$55

Image gallery

  • Hotel Front
  • Hotel Front
  • Deluxe Double or Twin Room - Bathroom
  • Superior Double or Twin Room - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 47.
1 / 47Hotel Front
9.2.Superb.
  • This was our favourite place to stay in Hanoi, awesome location, amazing staff, nice room…

    Mar 8, 2020

  • Great location and excellent value for the price quoted.

    Mar 1, 2020

See all 142 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Shopping
Safe
Convenient
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 14 guestrooms
  • Daily housekeeping
  • Restaurant
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 8 min walk
  • Hanoi Old City Gate - 11 min walk
  • Hanoi Opera House - 18 min walk
  • Ho Chi Minh Mausoleum - 23 min walk

Enter dates for 2 guests

  • Superior Double or Twin Room
  • Junior Double or Twin Room, City View
  • Family Room, 1 Double and 1 Single Bed

Location

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 8 min walk

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 8 min walk
  • Hanoi Old City Gate - 11 min walk
  • Hanoi Opera House - 18 min walk
  • Ho Chi Minh Mausoleum - 23 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Ngoc Son Temple - 10 min walk
  • Dong Xuan Market - 11 min walk
  • Hoa Lo Prison Museum - 11 min walk
  • Imperial Citadel of Thang Long - 17 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Railway Station - 16 min walk
  • Hanoi Van Dien Station - 10 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Local laws may restrict unmarried guests from sharing a room

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Languages Spoken

  • Chinese
  • English
  • Korean
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • In-room computer
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hanoi Serene
  • Serene Premier
  • Serene Premier Hotel Hotel
  • Serene Premier Hotel Hanoi
  • Serene Premier Hotel Hotel Hanoi
  • Hanoi Serene Hotel
  • Hotel Serene
  • Hotel Serene Hanoi
  • Serene Hanoi
  • Serene Hanoi Hotel
  • Serene Hotel Hanoi
  • Serene Premier Hotel Hanoi
  • Serene Premier Hanoi

Optional extras

Rollaway beds are available for VND 180000.0 per night

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Serene Premier Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Serene Premier Hotel.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Khazaana 1992 Indian Food Restaurant (3-min walk), Fagioli Coffee (3-min walk), and Jalus Vegan Kitchen (3-min walk).
  • Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one way.
9.2.Superb.
  • 6.0.Good

    I was located on the second floor at the Serene Premier Hotel. The room was good size for Hanoi standards, the bed comfortable, shower was also good, and there were slippers provided. The free breakfast was welcomed, having a couple of options to choose from, the service was thoughtful. The downside was I found the hotel to be noisy from the loud guests stumbling in around 1AM, talking at full volume that resonates up the stairwell and as well as couples arguing or fooling around in their room at 2AM as if they were at home. I chose this hotel as I thought a side street (alley) would be quieter than a main street, however at 6AM the locals have a market across the narrow side street that would have woman chopping meat. This was unfortunately the noisiest hotels I have been in during my stay in Vietnam. I made an effort to speak with the front desk about this, but all they did was apologize for their loud guests, my expectations were that guests should be reminded to be quiet when entering late night as sound travels.

    3 night trip, Nov 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good quality hotel

    Short stay, but everything was pleasant and met our expectations. Staff very friendly and helpful, beds very comfortable. Par for the course for good quality Hanoi hotels.

    Christopher, 1 night trip with friends, Sep 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Breakfast was included in the price when we booked it, and it starts at 6.30am. On the first occasion when we stayed, we had to be ready at the hotel lobby by 6.30am for our day tour so we are unable to enjoy their hotel breakfast. The hotel staff was kind enough to purchase a lunchbox with sandwich and banana inside for us to take along the tour for our breakfast. On the second occasion, we went down to their restaurant at the Basement Level to enjoy our hotel breakfast. The options are rather plentiful, ranging from sandwiches, pho, crepe, pancake and egg omelette etc. They do taste rather good as well. You’ll also be served with a serving of fruits. The staff are also very friendly. Overall, the experience at Serene Premier Hotel is good and will definitely stay here again.

    Vicky, 1 night trip with friends, Sep 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel staff are very friendly and can speak relatively good English. The lobby bell-boy is very kind to help you carry your luggage up the stairs and even bring all the way out to a main road for you to hail a private car / taxi. Room is relatively spacious for 2 persons, toilet is rather clean as well.

    Vicky, 1 night trip with friends, Sep 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Love my room, clean and beautiful. Good amenities and toiletries. The staffs are lovely! I got welcoming drink and the lady gave me tour at the room (even though the room is small) but they wanted to provide 5 star service! The receptionist guy is so kind, I want to borrow a helmet and he found for me. The only downside is that the property is located in the small alley and people selling raw meats in front of the hotel. However, it's walkable to many places and the staff even help me walk to main road when I order taxi

    2 night trip, Jul 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This lovely little hotel is tucked away down an alley that doubles as an interesting little market each morning. It is in the heart of the old quarter and just 5 mins walk to Hoem Kien lake. The staff are very kind and helpful and we enjoyed seing them again. The hotel has everything you need at a good price.

    11 night romance trip, Jul 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Probably the best boutique hotel in Old Quarter

    I stayed her for 3 weeks and in the Old Quarter area for 6 weeks. I love Serene Premier, it's a grat boutique hotel. Best bed I've ever slept in, great air con, great breakfast and too Western standared. Whilst some of the boutique hotels in the Old Quarter, and I've stayed in a few, put out a smorgasbord, it means processed meats get hot, butter melts etc (potential upset stomachs for expats) but at Serene Premier it is all made to order. Also the air con in the breakfast room is great and that's important when you have 38 degree days. I loved that the reception staff would come out into the lane to buy the best mangoes and papaya with me and because my old iphone wouldn't download the Grab taxi app, they would order this for me. A Grab taxi (Uber equivalent) is about half the price of a meter taxi. If you are elderly, request a room with just a shower as some rooms have the shower over a big bath and stepping up over the bath if any health issues could be a problem. Bit nice if you love a big bath. Also the rooms are a very good size. Many in this price bracket and area are tiny but Serene Premier is spacious by comparison. Overall it is a fantastic hotel and a very comfortable stay.

    cherrell, 5 night trip, Jun 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great breakfast, great staff service. Excellent location to walk around

    1 night family trip, Jun 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Staff, convenient location

    Good location, maybe 8 minutes to the lake. Lots of places to shop and eat around. Great variety of breakfast! Staff was very friendly and helpful! They arranged my transportation from the airport and excursion to Halong Bay

    Patricia, 2 night trip, Jun 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff are very friendly and polite, the amenities are excellent, the food and cocktails are tasty, the service is quick and helpful, and the rooms are both clean and comfortable. We thoroughly enjoyed our stay and would happily recommend the Serene Hotel to anyone.

    3 night romance trip, Apr 20, 2019

    Verified Expedia guest review

See all 142 reviews