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All properties in Hakone, Kanagawa Prefecture, Japan

Hakone Yumoto Onsen Tenseien

Mountain hotel in Hakone

  • Free WiFi

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  • Hakone Yumoto Onsen Tenseien
  • Hakone Yumoto Onsen Tenseien
  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Hakone Yumoto Onsen Tenseien
Hakone Yumoto Onsen Tenseien. Image 1 of 41.
1 / 41Hakone Yumoto Onsen Tenseien
682 Yumoto, Ashigara-shimogun, Hakone, 250-0311, Kanagawa, Japan
8.4.Very good.
  • Staffs are very friendly and helpful. Beautiful garden and waterfalls.

    Nov 6, 2019

  • They do not allow for tattoos which I could not find the answer to ahead of time. If you…

    Oct 8, 2019

See all 34 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Air Conditioning

Property highlights

Main amenities

  • 198 guestrooms
  • Daily housekeeping
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Garden

For families

  • Refrigerator
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Hair dryer

What’s around

  • Fujisan - 1 min walk
  • Shogenji Temple - 6 min walk
  • Tenzan Onsen - 13 min walk
  • Hakone Toy Museum - 14 min walk
  • Kanagawa Prefectural Museum of Natural History - 37 min walk
  • Fuji-Hakone-Izu National Park - 2.4 mi / 3.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Twin Room, Multiple View (No Bath-Room)

Location

682 Yumoto, Ashigara-shimogun, Hakone, 250-0311, Kanagawa, Japan
  • Fujisan - 1 min walk
  • Shogenji Temple - 6 min walk
  • Tenzan Onsen - 13 min walk

What’s around

Landmarks

  • Fujisan - 1 min walk
  • Shogenji Temple - 6 min walk
  • Tenzan Onsen - 13 min walk
  • Hakone Toy Museum - 14 min walk
  • Kanagawa Prefectural Museum of Natural History - 37 min walk
  • Fuji-Hakone-Izu National Park - 2.4 mi / 3.9 km
  • Suzuhiro Kamaboko Museum - 2.4 mi / 3.9 km
  • Odawara Kokian - 3.5 mi / 5.6 km
  • Odawara Fishing Port - 3.7 mi / 6 km
  • Ishigakiyama Ichiya Castle Site - 3.7 mi / 6 km
  • Miyukinohama Beach - 3.9 mi / 6.2 km

Getting around

  • Narita Intl. Airport (NRT) - 114 min drive
  • Hakone Yumoto Station - 12 min walk
  • Hakone Ohiradai Station - 7 min drive
  • Hakone-Itabashi Station - 8 min drive

At a glance

Hotel size

  • This hotel has 198 rooms

Arriving/leaving

  • Check-in time 3:00 PM-6:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (JPY 1100 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees & policies for additional details or extra charges

In the hotel

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Elevator
  • Designated smoking areas (fines apply)
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Japanese

In the room

Home comforts

  • Air conditioning
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Shared bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Covered self parking costs JPY 1100 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, JCB International and cash.

Also known as

  • Hakone Yumoto Onsen Tenseien Hotel
  • Hakone Yumoto Onsen Tenseien Hakone
  • Hakone Yumoto Onsen Tenseien Hotel Hakone
  • Tenseien Hakone
  • Tenseien Inn
  • Tenseien Inn Hakone
  • Tenseien Hotel Hakone-Machi
  • Hakone Yumoto Onsen Tenseien Hotel
  • Yumoto Onsen Tenseien Hotel
  • Hakone Yumoto Onsen Tenseien
  • Yumoto Onsen Tenseien

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hakone Yumoto Onsen Tenseien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1100 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
  • Yes. Nearby restaurants include Hatsuhana Soba Honten (7-min walk), Yamasoba (11-min walk), and Sagamiya (13-min walk).
  • Hakone Yumoto Onsen Tenseien has a garden.
8.4.Very good.
  • 10.0.Exceptional

    Lobby attendant had a hard time finding Expedia.com reservation but once reservation was found everything was great, especially the outdoor onsen and massage room.

    1 night trip, May 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Relaxing, beautiful getaway

    Our stay at Tenseien in Hakone was delightful! The grounds are pretty and well maintained, the onsen was perfect, and the buffet had many options. Access to the lakes, ropeway, and Fuji views was convenient, short 10 minute walk to local rail stop. The trees here in autumn are breathtaking!

    Jeanine, 1 night romance trip, Nov 20, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    お風呂は、最高

    お風呂はシャワーの出も良く露天風呂も広く良かった。食事が、朝・夕とも温かさが足りなく温かった。エレベーター前が、タバコの臭いがした。

    Shoj, 1 night family trip, Feb 3, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    I don't think I can visit here again.

    The facilities and service were not bad but there smelled very stinky like pee from the toilet. I asked the hotel to get rid of it but they couldn't deal with it.

    3 night family trip, Oct 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    温泉も食事も満足です。箱根湯本駅からも徒歩圏内でした。行きも帰りも歩いたのですが、景色も良いし、お土産屋さんもありすぐに着いた感じでした。

    1 night family trip, Sep 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    良いホテル

    良い点) ホテル内に滝がありますが、これがとても良い滝でこれだけでも一見の価値があります。 また、庭もよく整備されており、綺麗な水の上を鯉とアヒルが泳いでおり、ともて癒やされます。 温泉  綺麗で、且つ垢こすり等のアメニティもしっかりしています。 目の前に緑が広がり、川のせせらぎをきくこともでき、大自然の中にいる気分を味わえます。 改善希望点) エレベーターが遅いです。2つあるのですが、2つとも同じ動きをしていることがあり、 もう少しプログラミングしても良いかと思います。 また、チェックインに並ばなければならなかったので、もう少し要領よくお願いできればと思います。

    RYUTA, 1 night family trip, Sep 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    온천시설이 특히 좋음.

    1 night family trip, Sep 11, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    酒店環景優美,但離市區遠,從湯本站去酒店的接駁班車不多。

    1 night trip with friends, Jul 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    とてもきれいで落ち着いた施設であった。

    1 night trip, May 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Onsen parfait! Personnel attentionné et courtois. On réussit parfaitement à relaxer.

    2 night trip, Apr 24, 2019

    Verified Expedia guest review

See all 34 reviews