Skip to main content.
All properties in Bangkok, Bangkok (province), Thailand
1 room, 2 adults

Novotel Bangkok Sukhumvit 20 Hotel, Bangkok, Thailand

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110, Thailand

Property with 2 restaurants, near Terminal 21 Shopping Mall
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
Fantastic service
Good internet service
Tasty breakfast
Bar is awesome

Novotel Bangkok Sukhumvit 20 Hotel, Bangkok, Thailand

from NZ$145
  • Deluxe Room, City View
  • Executive Room
  • Executive Room
  • Executive Suite
  • Family Suite
  • Superior Room, City View
  • Superior Room, City View

What’s around Novotel Bangkok Sukhumvit 20 Hotel, Bangkok, Thailand

Top spots nearby

Recommended by this property

  • EmQuartier (6-minute walk)
  • Embassy of India (8-minute walk)
  • Terminal 21 Shopping Mall (8-minute walk)
  • Pratunam Market (31-minute walk)
  • Siam Paragon Mall (33-minute walk)
  • Siam Center (35-minute walk)
  • MBK Center (37-minute walk)

Getting around

  • Bangkok (BKK-Suvarnabhumi Intl.) - 40 min drive
  • Bangkok (DMK-Don Mueang Intl.) - 19 min drive
  • Asok Railway Station - 28 min walk
  • Bangkok Makkasan Station - 5 min drive
  • Bangkok Khlong Tan Station - 5 min drive
  • Asoke BTS Station - 10 min walk
  • Sukhumvit Station - 12 min walk
  • Phrom Phong BTS Station - 14 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 25 floors


  • Check-in time 2:00 PM-6:00 PM
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free valet parking


  • Free area shuttle within 800 meters

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool 1
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 6889
  • Conference space size (meters) - 640
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • Chinese
  • English
  • German
  • Indonesian
  • Japanese
  • Korean
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Urban retreat has 4 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.


Food Exchange - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

Gourmet Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Sky on 20 - This rooftop bar serves dinner only. Happy hour is offered. Open daily.

Pool Bar - This bar specializes in international cuisine and is located by the pool. Open daily.

Charm Korean Restaurant - This steakhouse specializes in Korean cuisine and serves lunch and dinner. Open daily.

Novotel Bangkok Sukhumvit 20 Hotel, Bangkok, Thailand’s small print

Also known as

  • Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
  • Novotel Bangkok Sukhumvit 20
  • Novotel Bangkok Sukhumvit 20 Hotel Bangkok
  • Novotel Bangkok Sukhumvit 20 Hotel Property
  • Novotel Bangkok Sukhumvit 20 Hotel Property Bangkok
  • Novotel 20 Opening June 2016 Hotel
  • Novotel Bangkok Sukhumvit 20 Opening June 2016
  • Novotel 20 Opening June 2016
  • Novotel Bangkok Sukhumvit 20 Hotel
  • Novotel 20 Hotel
  • Novotel 20
  • Novotel Bangkok Sukhumvit 20 (Opening June 2016)


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for THB 1530 per night

Buffet breakfast is offered for an extra charge of THB 530 for adults and THB 265 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1750 per vehicle (one-way, Maximum occupancy 3)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 888 reviews

Very good 8.0
4 plus hotel
Pros: absolutely amazing pillows and the mattress was also fantastic. I had a great sleep! The pool was also very nice with a bar. They allow you to use the pool and freshen up in the shower after you have checked out which was great as my flight was in the evening. Great service from staff and bellboys. Cons: plumbing for toilet needs to be stronger. Stains on mattress and cushions. Tv audio was intermittent and they were unable to remedy. Asked for medium wagyu but got medium rare.
nzOther trip
Exceptional 10.0
Solo traveller
Since finding this hotel, whenever I visit Bangkok I stay here. Hotel is excellent, reception staff are very helpful and facilities are excellent. I would always choose this hotel if I stay in Bangkok
phil, gb2 night trip
Exceptional 10.0
Great hotel
Great amenities, great location, clean and spacious room. Enjoyed the customary Thai warm hospitality. Will definitely stay again the next time I am in Bangkok
Ken, sg2 night trip
Exceptional 10.0
Nice place to stay
Good food and drinks- although a little pricey, good location, nice pool, beds were good. No complaints really.
Patrick, us5 night trip
Good 6.0
Convenient hotel - skip the club access
Hotel in a quiet area. Restaurants and Family Mart nearby, BTS train is 10 min walking distance. Excellent buffet breakfast at coffee shop. Room air-conditioning is loud even at low setting. WiFi does not cover all areas. Only 2 UK electrical ports. Stayed in Family Suite for 3 people. Staff delivered roll away bed but didn't bring additional pillows, blankets, towel, bath amenity. Needed to request. Club lounge food variety is limited. Normally provides cookies, nuts, coffee and soft drinks. Cookies were empty but not refilled by the staff. At 5pm-7pm serve wine, cheese, cold cuts,cake,fried wonton. Limited selection as compared to other club lounge. Pool is small and used all the time. Water was salty and not clear...seemed dirty.
Kai Yan Henry, hk3 night family trip

Novotel Bangkok Sukhumvit 20 Hotel, Bangkok, Thailand

Is the description of this property not correct? Tell us