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Dolphin Suites

Photo gallery for Dolphin Suites

Building design
Deluxe Single Room, Non Smoking | Valley view
Breakfast, lunch served; local and international cuisine, pool views
Deluxe Single Room, Non Smoking | Select Comfort beds, in-room safe, laptop workspace, rollaway beds
Lounge

Overview of Dolphin Suites

Dolphin Suites

3.0 star property
Family-friendly hotel in Bugolobi with spa and outdoor pool
7.8 out of 10 Good
7.8/10 Good

47 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
Princess Anne Drive, Plot 36, Kampala, 256
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre
For families
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Bugolobi
  • Lake Victoria - 15 min drive

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 68 min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Dancing Cup - 10 min walk
  • Cafesserie - 15 min walk
  • Caliente Lounge - 12 min walk
  • Thrones - 11 min walk
  • Alchemist - 11 min walk
Map

About this property

Dolphin Suites

Dolphin Suites offers an airport shuttle (available 24 hours) for UGX 197500 per vehicle one-way. Guests can indulge in deep-tissue massages at the spa, and local and international cuisine is served at Dolphin Resto, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a 24-hour health club are other highlights at this Mediterranean hotel. Fellow travellers like the helpful staff.

Languages

English, French, Hindi, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global), SGS (third-party expert - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 11:00 AM until midnight
  • Express check-in/out available
  • Minimum check-in age – 20
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Shopping centre shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Fitness classes
  • Access to nearby health club

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available

Accessibility

  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Washer and dryer

Sleep well

  • Turndown service
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Fireplace
  • Separate sitting area

Freshen up

  • 20 bathrooms
  • Shower/bath combination
  • Hairdryer (on request)

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages and Thai massages.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Dolphin Resto – This poolside family restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of UGX 197500 per vehicle (one-way)
  • Casino shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for UGX 10.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 10 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Bureau Veritas (third-party expert - Global)
  • SGS (third-party expert - Global)
  • Intertek Cristal (third-party expert - Global)
  • Safe Travels (WTTC - Global)
  • Ecolab (third-party expert - Global)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Dolphin Suites Hotel
Dolphin Suites Hotel Kampala
Dolphin Suites Kampala
Dolphin Suites Kampala
Dolphin Suites Hotel Kampala

Frequently asked questions

Does Dolphin Suites offer free cancellation for a full refund?
Yes, Dolphin Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Dolphin Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Dolphin Suites?
Yes, there's an outdoor pool.
Are pets allowed at Dolphin Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Dolphin Suites?
Yes, there's free self parking.
Is an airport shuttle service offered by Dolphin Suites?
Yes, an airport shuttle is available. The charge is UGX 197500 per vehicle one-way.
What are the check-in and check-out times at Dolphin Suites?
You can check in from 11:00 AM - midnight. Check-out time is 10 AM. Express check-in and check-out are available.
What is there to do at Dolphin Suites and nearby?
On-site recreation at Dolphin Suites includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Dolphin Suites also has a 24-hour health club, a sauna and a picnic area, as well as a garden and access to a nearby health club.
Are there restaurants at or near Dolphin Suites?
Yes, Dolphin Resto offers local and international cuisine, pool views and poolside dining.
Does Dolphin Suites have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Dolphin Suites like?
Dolphin Suites puts you in Bugolobi, in the heart of Kampala. Popular attractions include Embassy of the United States, which is 8 minutes away by car.

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.3/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

I liked the location , the service and the staff attitude towards guest was kind, courteous and pleasant. Other Amenities lie shopping malls and restaurants are at a distance . There is always traffic in Kampala. However nothing the hotel can do. This is government and state infrastructure.
JOHN, 2-night trip
Verified Expedia guest review

6/10 Good

Room for Improvement
Only one towel in room, AC stopped working, and TV had no channels - but the staff did their best to rectify these things within 24 hours. Once working, TV channels were few. Restaurant menu is very limited and the size of the writing on the menu is so small it’s almost impossible to read it. Staff were great. I just think budget cuts on things like tv, good internet access and menu range has reduced the quality of the hotel. Before Covid it was much better. I hope it improves.
1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel with potential to be better
Stay was good. No TV working though which was disappointing. One towel in room, even though 2 guests checked in. Had to ask each day for a second towel. Restaurant Menu is limited. Service was a little lazy. Bed comfortable. Room very clean.
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Staff sleep in rooms.. my guests complained room was dirty and hotel management wanted a quick fix to of the room for new guests to occupy the room. Very unprofessional
1-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Edward, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Sanjay, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and quiet
Loved the place, very peaceful and that staff was very helpful and friendly. Family friendly on weekends with the floating devices and jump tower.
Tracy, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Staff very helpful. Food was excellent. Only a few tv channels which was a tad disappointing
2-night trip
Verified Expedia guest review