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Dolphin Suites

3.0 star property
Kampala hotel with spa and outdoor pool

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Photo gallery for Dolphin Suites

Exterior
Select Comfort beds, in-room safe, laptop workspace, rollaway beds
Building design
Food and drink
Indoor wedding
Experience modern charm at Dolphin Suites, where a relaxing getaway awaits. Unwind with a Thai massage at the spa, take in the views from the poolside bar and terrace or enjoy local and international cuisine by the pool.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
The current price is NZ$144
includes taxes & fees
29 Apr - 30 Apr

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double or Twin Room, Non Smoking

Select Comfort beds, in-room safe, laptop workspace, rollaway beds

Deluxe Double or Twin Room, Non Smoking

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Single Room, Non Smoking

Select Comfort beds, in-room safe, laptop workspace, rollaway beds

Deluxe Single Room, Non Smoking

Highlights

Garden
Balcony
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Plasma TV
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

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8.4 out of 10, Very good, 10 reviews
The price is NZ$75
includes taxes & fees
25 May - 26 May
Infinity Hotel Kampala
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About the area

Map
Princess Anne Drive, Plot 36, Kampala, 256

What's nearby

  • Embassy of the United States - 8 min drive - 5.6 km
  • Makerere University - 8 min drive - 7.8 km
  • Uganda National Museum - 9 min drive - 7.6 km
  • Mulago National Specialized Hospital - 9 min drive - 7.4 km
  • Rubaga Cathedral - 11 min drive - 9.8 km

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 66 min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Royal Oak - ‬15 min walk
  • ‪Thrones - ‬11 min walk
  • ‪Banana Bar - ‬13 min walk
  • ‪Bamboo Nest Bar and Restaurant - ‬13 min walk
  • ‪Cafesserie - ‬15 min walk

About this property

Dolphin Suites

Enjoy your visit to Kampala with a stay at Dolphin Suites. Guests can indulge in deep-tissue massages at the spa, and local and international cuisine is served at Dolphin Resto, which is open for breakfast, lunch and dinner. Other features of this Mediterranean hotel include an outdoor pool, a poolside bar and a 24-hour health club.

Languages

English, French, Hindi, Swahili

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 11:00 AM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 20
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Shopping centre shuttle*
    • Casino shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Fitness classes
  • Access to nearby health club

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre (269 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Mosquito nets
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Mediterranean architecture

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Washer and dryer

Sleep well

  • Turndown service
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Fireplace
  • Separate sitting area

Freshen up

  • 20 bathrooms
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages and Thai massages.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Dolphin Resto – This poolside family restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of UGX 197500 per vehicle (one-way)
  • Casino shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for UGX 10.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 10 years old are not allowed in the spa

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Dolphin Suites Hotel
Dolphin Suites Hotel Kampala
Dolphin Suites Kampala
Dolphin Suites Kampala
Dolphin Suites Hotel Kampala

Frequently asked questions

Does Dolphin Suites offer free cancellation for a full refund?

Yes, Dolphin Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Dolphin Suites?

Yes, there's an outdoor pool.

Are pets allowed at Dolphin Suites?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Dolphin Suites?

Yes, there's free self parking.

Is an airport shuttle service offered by Dolphin Suites?

Yes, an airport shuttle is available. The charge is UGX 197500 per vehicle one-way.

What are the check-in and check-out times at Dolphin Suites?

Check-in start time: 11:00 AM; check-in end time: midnight. Check-out time is 10 AM. Express check-in and check-out are available.

What is there to do at Dolphin Suites and nearby?

On-site recreation at Dolphin Suites includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Dolphin Suites also has a 24-hour health club, a sauna and a picnic area, as well as a garden and access to a nearby health club.

Are there restaurants at or near Dolphin Suites?

Yes, Dolphin Resto offers local and international cuisine, pool views and poolside dining.

Does Dolphin Suites have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Dolphin Suites like?

Dolphin Suites puts you in Bugolobi, in the heart of Kampala. Popular attractions include Uganda Golf Course, which is 6 minutes away by car.

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Dolphin Suites Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

Great and safe place overall! Great breakfast
Isaac, 2-night trip

4/10 Fair

Surcharge on the bill at the end

Don't charge the restaurant/bar to the room! The bill increases without notice! I had to complain and they eliminate the "surcharged" they applied. The could not give an explanation on what the surcharge is for, it wasn't a room service and I got the bill in local currency while consuming and at the end when I wanted to pay
Flavio, 3-night trip

8/10 Very good

Very good service and friendly personal. Very green and quiet area. Good food but breakfast could be better. When you need something they fix it fast. That’s I call a good service. I definitely come back again.
Sergey Sunrise, 3-night trip

10/10 Exceptional

I liked the location , the service and the staff attitude towards guest was kind, courteous and pleasant. Other Amenities lie shopping malls and restaurants are at a distance . There is always traffic in Kampala. However nothing the hotel can do. This is government and state infrastructure.
JOHN, 2-night trip

10/10 Exceptional

Daniel Lampton, 3-night trip

8/10 Very good

2-night trip

4/10 Fair

Dåligt skick

Väldigt nergångna rum och väldigt smutsigt, dålig frukost och dyr mat. Ända fördelen är att det är centralt!
Daniel, 1-night trip

8/10 Very good

Trynke, 1-night trip

6/10 Good

Room for Improvement

Only one towel in room, AC stopped working, and TV had no channels - but the staff did their best to rectify these things within 24 hours. Once working, TV channels were few. Restaurant menu is very limited and the size of the writing on the menu is so small it’s almost impossible to read it. Staff were great. I just think budget cuts on things like tv, good internet access and menu range has reduced the quality of the hotel. Before Covid it was much better. I hope it improves.
1-night trip

6/10 Good

Hotel with potential to be better

Stay was good. No TV working though which was disappointing. One towel in room, even though 2 guests checked in. Had to ask each day for a second towel. Restaurant Menu is limited. Service was a little lazy. Bed comfortable. Room very clean.
2-night trip

2/10 Poor

Staff sleep in rooms.. my guests complained room was dirty and hotel management wanted a quick fix to of the room for new guests to occupy the room. Very unprofessional
1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Edward, 3-night trip

8/10 Very good

Sanjay, 4-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Nice and quiet

Loved the place, very peaceful and that staff was very helpful and friendly. Family friendly on weekends with the floating devices and jump tower.
Tracy, 5-night trip

8/10 Very good

Staff very helpful. Food was excellent. Only a few tv channels which was a tad disappointing
2-night trip

6/10 Good

Just okay

The morning buffet is not good, as they don’t have much things on their buffet cart. Inside your room also you can hear what’s happening in the next room, as that much sound disturbance is in night time.
5-night trip

8/10 Very good

Value just outside of busy Kampala

Useful hotel for Kampala . Quiet, clean and comfortable. Shiwing sign of wear. Staff could be a little more attentive. Disappointed that pool was not functioning - guests should be told as that is one of the benefits.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Okay

It was nice. Would be much more better if they serve weekend breakfast in the same way as the weekdays. Bathroom was very clean, too.
3-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Diana, 5-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Cockroaches, stale breakfast. The positive was wifi fast
1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Not recommended-Unreliable booking

When I got to Dolphin suites I was told that they were fully booked and would move me to another hotel of similar quality. The hotel they booked me into did not even serve breakfast .
kevin, 3-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

disappointing

I don't know how it is possible this property had such a good rating. overwhelming smell of urine, small bed, not clean, noisy
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotellin sijainti on hyvä ja henkilökunta erittäin ystävällistä. Tasoltaan perussiisti mutta viihtyisä.