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All properties in Guangzhou, Guangdong, China
1 room, 2 adults

Mandarin Oriental Guangzhou, Guangzhou, China

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620, China

Luxury hotel with full-service spa, connected to a shopping center, near Taikoo Hui
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
Bar
Bar is awesome
Location
Great location
Room
Great room
WiFi
Regular internet service

Mandarin Oriental Guangzhou, Guangzhou, China

from NZ$328
  • Club Deluxe, Deluxe Room, 1 King Bed
  • Club Deluxe, Deluxe Room
  • Mandarin, Club Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room
  • Mandarin, Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Premier Suite, 1 King Bed
  • Executive Suite, 1 King Bed (Club)
  • Club Suite, 1 King Bed (Club)
  • Superior Room, 1 King Bed

What’s around Mandarin Oriental Guangzhou, Guangzhou, China

Landmarks

  • In Tianhe
  • Taikoo Hui - 36 min walk
  • Grandview Mall - 9 min walk
  • Tianhe Stadium - 16 min walk
  • CITIC Plaza - 23 min walk
  • Guangzhou Library - 31 min walk
  • Flower City Square - 37 min walk
  • Guangdong Museum - 38 min walk

Getting around

  • Guangzhou (CAN-Baiyun Intl.) - 28 min drive
  • Foshan (FUO-Shadi) - 26 min drive
  • Guangzhou East Railway Station - 3 min drive
  • Guangzhou Railway Station - 7 min drive
  • Guangzhou South Station - 18 min drive
  • Shipaiqiao Station - 10 min walk
  • Tianhe Sports Center Station - 10 min walk
  • Tianhenan Station - 17 min walk
  • Free train station pick-up

At a glance

Key facts

Hotel size

  • This hotel has 263 rooms

Arriving/leaving

  • Check-in time 2:00 PM-noon
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 10 lbs)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Free train station pick-up *

Parking

  • Self parking (limited) *

  • Car charging point

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Health club
  • Steam room
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 18722
  • Conference space size (meters) - 1740
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 46-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at MO has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Jiang by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Ebony - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

The Taikoo Lounge - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

The Mandarin Cake Shop - This delicatessen specializes in international cuisine and serves light fare only. Open daily.

The Loft - This bar specializes in international cuisine. Open daily.

Awards and affiliations

  • Mandarin Oriental Guangzhou is listed in the 2015 Condé Nast Traveler Hot List.

Mandarin Oriental Guangzhou, Guangzhou, China’s small print

Also known as

  • Guangzhou Mandarin Oriental
  • Mandarin Oriental Guangzhou
  • Mandarin Oriental Hotel Guangzhou
  • Mandarin Oriental Guangzhou Hotel
  • Mandarin Oriental Guangzhou Hotel
  • Mandarin Oriental Guangzhou Guangzhou
  • Mandarin Oriental Guangzhou Hotel Guangzhou

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 10 years old are not allowed in the spa.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Covered self parking costs CNY 320 per day

Rollaway beds are available for CNY 402.5 per stay

Buffet breakfast is offered for an extra charge of CNY 228 for adults and CNY 114 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CNY 500 per pet, per stay

WiFi is available in guestrooms for CNY 120 per night (rates may vary)

WiFi is available in public areas for CNY 120 per night (rates may vary)

Wired Internet access is available in guestrooms for CNY 120 per night (rates may vary)

Wired Internet access is available in public areas for CNY 120 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mandarin Oriental Guangzhou, Guangzhou, China

  • Is there a pool at Mandarin Oriental Guangzhou?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Mandarin Oriental Guangzhou?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 10 lbs per pet. There's a charge of CNY 500 per pet, per stay.
  • Is parking offered at Mandarin Oriental Guangzhou?
    Yes. Self parking costs CNY 320 per day. Parking spots may be limited.
  • What are the check-in and check-out times at Mandarin Oriental Guangzhou?
    You can check in from 2:00 PM to noon. Check-out time is noon.
  • Are there restaurants at or near Mandarin Oriental Guangzhou?
    Yes, there are 3 onsite restaurants.

Recent reviews

Superb 9.2 From 106 reviews

Very good 8.0
WiFi is bad
roli, us2 night business trip
Exceptional 10.0
Great Stay in Guangzhou
The hotel is nicely designed and clean, staff is very friendly and helpful, and it’s location is great.
Wendy, hk1 night family trip
Exceptional 10.0
Excellent location and stay
Amazing experience. Great location next to the TaiKoo Hui mall, very clean rooms and great service at the Loft Bar.
Sherine, sg3 night romance trip
Exceptional 10.0
My stay was great, but it took 10 mins for me to get in touch with room service. Wasn’t feeling well and the hotel staff was able to get my medicine within 15 mins so that was a huge plus. Food (room service) can be improved.
Jeffrey, hk1 night trip
Exceptional 10.0
Great experience beautiful and vey good hotel!!!
us2 night business trip
Very good 8.0
The house keepers are not reliable. Should be very careful in this hotel they are able to do everything.
us1 night business trip
Exceptional 10.0
Great location. Next to a high end mall with a nice supermarket and food court on the lower levels.
us2 night business trip
Exceptional 10.0
Wow! Wow! Wow!
This hotel is unreal! We have tried several in Guangzhou and really enjoyed a few but this hotel is just spectacular. The club staff Catherine and Grace were absolutely amazing. The amenities near the hotel are top notch and include a high end mall with fantastic food options. Although the hotels restaurants are just spectacular. We can’t say enough good things about our stay and will absolutely be continuing to return to this hotel when in Guangzhou or other areas we travel!
Ryan, us3 night romance trip
Poor 2.0
Poor quality of sleep
Great location. But did not expect such a disappointing experience from Mandarin, in terms of both the room itself and the service. The lighting in the room is poorly designed. A small but bright blue light that emits from the charging station shines directly onto the bed. There are also no night lights to guide walkthrough to bathroom in the middle of the night (almost tripped). The lighting control panel only has a Master on/off, which must turn on all lights at once! After picking up my room phone messages, the phone continues to flash red (message alert) the whole night with no way to turn it off. The red light reflects onto the ceiling, which deflects directly onto the bed. Totally affected my sleep and my next day. Spent 15 minutes explaining these issues to the man at the front desk, only for him to ask me to repeat same to his supervisor. That took another 15+ minutes, after which she then wanted me to speak to her senior! By then, I was too exhausted and fed up. Didn't feel good from the hotel. Slept poorly. The staff's apathy was insult to injury. Sad experience.
Chun Yin, hk4 night trip with friends
Exceptional 10.0
Beautiful and comfortable rooms
Very well located, comfortable rooms.
mx2 night business trip

Mandarin Oriental Guangzhou, Guangzhou, China

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